A1 Garage Door Service
4.9
lance mcwilliams
21:47 08 Sep 22
Ricky L. Was awesome. He is the reason this place got a 5 star rating which is exceedingly RARE for me to give out.He showed up on time(actually they called us to let us know 20 minutes before Ricky showed up).We discussed different options and then Ricky let me be creative because we were dealing with different issues. His flexibility was outstanding.Then the project was completed and he walked us through everything he did and inspected.The price is a bit higher than others but there is a reason why. I felt comfortable knowing Ricky did a great job for my peace of mind.
Ashton Nicholson
14:40 13 Aug 22
Cameron was super honest, super knowledgeable and fixed my garage door quickly. He explained all the signs I should watch out for to keep my garage door healthy 😀 highly recommend!!*Updating review- RICKY came out again bc my garage door wasn’t working and he totally fixed it and showed me how to prevent the problem in the future. Was totally cool. Highly recommend!
Meg Gilb
18:35 27 Jul 22
Found the website and calling center to be easy, quick and professional. The customer service representative was accommodating and she was very nice. Also running a promotional deal for $75 off my repair. Arrived in a timely mannner. He explained the problem, solution, prices and options. I had a great experience. I would call again and recommend.
Jeff Lenz
02:17 23 Jul 22
Very professional. Took the time to explain all the issues at hand and the options I had. No pressure to pick an option, just fully explained the options in great detail. Very knowledgeable in garage door springs, openers and what a door should do. I didn’t know the doors were to be balanced at the various levels.Once completed, the entire door, motor system was looked over and some tips to keep the system in tip top shape were provided. Excellent service. I will call if my other door breaks. Well done. Do not let Devinte ever leave . He was great!!!
ashley williams
14:44 13 Jul 22
Ricky was a genuinely nice guy. Our garage ended up having more problems than we expected, but he was patient, knowledgeable and very helpful. He was extremely flexible working with our schedules. Even when it meant squeezing us in his busy schedule to come back to finish the job. HIGHLY recommend!
Debra Tedford
14:39 29 Jun 22
Ricky was my service tech today. He was very friendly and knowledgeable. His work was done quickly and accurately. I received a text when he was on his way with his picture so I knew who to expect. I would recommend A1 Garage Door Service to my friends and family.
Michael Dressen
00:20 22 Jun 22
Devonte came out today to go over my options with replacing a garage door and motor. He spent time explaining all my options and even fixed my door that would not open so that I could at least open the door manually since the cord broke on one side and was not able to open garage door at all. I was able to customize the project to fit my budget without giving up on quality. Definitely would give them a call to see what they can do for your next project.
Archie Sc
19:59 02 Jun 22
This is Archie, on today my garage spring broke. I called and they were able to get me scheduled for the same day, which I was thankful for. My Tech, Dustin operated under the same great service umbrella. He was professional, wise, and did the job as if it was his own garage. I know who I will call moving forward. You got a customer.
Linda Banks
23:53 29 May 22
Devonta A Roberson was awesome. He was extremely professional from the minute he arrived at our home. He explained what was wrong and how best.to repair our garage. My husband and I will definitely recommend you company to our friends and neighbors. Thank you Mr.Roberson for a job well done!
Marie
20:06 11 May 22
From those who we spoke to at the call center (Ashley & Courtney) to the technician (Dustin) who worked on our garage, we give 5 STARS ALL THE WAY. Awesome customer service, extremely knowledgeable, products on hand, and a speedy/thorough installation. A special thank you from us to all of you, who were friendly and professional. Job extraordinarily done. We appreciate your outstanding level of service! Phil & Marie
Susan McCarville
21:32 15 Apr 22
Jeff V our installer did a great job. Explained allSteps of installation. When found out that the manufacturer did not complete door to specifications, he reviewed steps to install wrong size door now & replacing wrong panel later or just doing motor today & door later when made to correct specifications door is ready. He gave pros & cons of each & honest on possible time to get correct door panel. Very transparent & I appreciated this so I could make an informed decision. Gave good, thorough instructions on how to use new door opener. Very knowledgeable. I wound like to request him to be our installer when our correct door size is ready. Thank you, Jeff.
Jimmy Manion
00:58 26 Mar 22
Was very pleased with the service we received today. Explained everything well. We felt price was right and our garage system is working better than it ever has. Thank you!
Benjamin Morrow
22:20 12 Mar 22
Ricky did a great job installing our new garage door opener and accessories. He was professional and courteous. I’m giving 4 stars due to some paperwork issues (not caused by Ricky). Ricky is a 5 star representative/technician all the way! I will also mention Harris at the Phoenix call center, he was very polite and helpful on the front end when we first inquired with A1 and also on the back end in helping us with the paperwork issues we had. Another 5 star employee indeed. Only doing 4 stars just because the paperwork issues shouldn’t have happened. I will recommend A1 to others in the future.
Kevin Schmitt
18:53 09 Feb 22
My technician, Devonte, did a fantastic job. He was prompt, super-courteous and went above and beyond explaining why my garage door issue occurred and what he would do to fix it. Excellent service all around.
Debra Schlagenhauff
17:10 29 Jan 22
Great customer service. Tech explained everything very clearly and talked through various options. Garage door works much better. I will call A-1 for any future needs.
Caleb Fields
23:23 25 Jan 22
Ricky and Dustin did an amazing job! They were timely and accommodating. The finished product looked great and they answered all of my questions.
Chris Hallgren
19:03 25 Jan 22
Ricky did a great job for us. He identified the problems with the door and opener, had the parts in his vehicle and had us back up and running in a couple hours.Ricky was personable and knowledgeable. We will definitely use Ricky again if the need arises.
Andrew Miller
16:33 20 Jan 22
My wife called at 8:00am to see about having our garage door repaired (fell off rails/wouldn't close) during 5 degree weather and the technician (Ricky) showed up at 10:00am the same day. He was very helpful in describing what the issues were with my garage door over the phone and why it wasn't closing properly. I would use this company again.
Lynn Fletcher
19:09 29 Dec 21
A1 Garage Door:Easy to set an appointment. Go to their site and input your information (follow the easy questions and provide a detail of your repair). You'll immediately receive a text message and email confirming receipt of your service request.During the window of when your Technician will report, you'll receive a phone call from the Tech and another text/email that they're on the way. In addition you get a brief summary of your Tech. Once the Tech is complete you'll receive a final message following up on your service.Durig the service call, the Tech will assess the repair and will pull up the associated costs for the repair (replace springs, cables, brackets, etc). The Tech will always show you the cost and only proceed once you concur/sign their handheld tablet. They take cash, check, credit/debit cards.Our service Tech performed the work in an efficient manner and always kept me in the loop if there was another recommendation for a repair and I approved. Great customer service and the Tech was very knowledgeable and up front with everything. I would highly recommend A1 for your garage door installation or service. I have not purchased this yet but they have a maintenance program (Worry Free Club) as well where you pay a monthly fee and get discounts on future repairs/service and preventative maintenance program along with emergency service.
Megan Misterek
19:05 22 Dec 21
We were so impressed by Ricky! Another employee came to help him (sorry I didn't catch his name) and both were very professional and polite. Answered all our questions. I will definitely have A1 Garage out when we need anything else and will recommend to all our neighbors and friends.
Chris Hallgren
20:08 11 Dec 21
Ricky did a great job for us. He identified the problems with the door and opener, had the. parts in his vehicle and had us back up and running in a couple hours.Ricky was personable and knowledgeable. We will definitely use Ricky again if the need arises.
Brandon Nauman
02:47 25 Nov 21
Had an excellent experience with Devonte. Super professional and informative. 100% recommend this company to anyone looking for garage door maintenance.
2 Win
22:22 11 Nov 21
Jeff was very professional and had an attention for detail from recommending options that would extend the life of my door to assisting in programming of the remote. I would highly recommend A1 for your next project.
Deidra Shestak
23:59 05 Nov 21
Very pleased with the installing service received from Jeff Vance with A1 garage. He came to install our new garage door, motor, tracking, framing and also took down our old wood garage door. He was not only on time, but he was early. He was very knowledgeable, kind and efficient. He explained everything prior, during and after the installment and made sure I understood the process and details regarding our new system. Thank you Jeff! Appreciate your time!
Doug Reed
02:06 03 Nov 21
Excellent service. Snapped a double door spring on a Sunday night & they were able to squeeze me in and had me taken care of by lunch the next day. They were informative & found some other issues with the original install by another company - gave me options with no pressure on purchase. Ask for Scott Peterson - friendly, quick, and did great work.
Ken Pollard
20:38 21 Sep 21
Scott was very helpful explaining the work that needed to be done on my garage door. It now works as it should
Scott Parker
22:51 01 Sep 21
Most excellent experience in customer service, installation and professionalism! Called and scheduled on a Sunday night...what??? Then Devonta came out with his professional self and answered every question I had, while quoting any option I asked for. Wasn't pushy or irritated. Will use in future, can't go wrong people!
Mackenzie Shinbara
21:14 23 Aug 21
Scott was professional and helpful! He arrived on time, clearly explained the different options we had to fix for our garage door, and was upfront and honest about parts and pricing. Great experience! We’ll use him again if we need to in the future.
Alvaro Del Prado
21:34 14 Aug 21
Very satisfied. A1 Garage door cares when someone needs help. Mr Devonte R was very professional. My new Garage door works great. Thank you guys.
Ed Thamer
22:03 01 Aug 21
Had Devonta Roberson come repair broken spring and adjust door. Could not have asked for a better service representative- a big plus for your company. A fine young man and hard worker. Thank you
Dave True
14:56 26 Jul 21
The repair team was great! I'm confident that my garage door will be working for many years. The team trainer Devonta is very knowledgeable and experienced at his job.I felt that I the best garage repair people for the job.
Karen Humphrey
00:00 17 Jul 21
A1 Garage fixed the all the problems with our garage door. They were fast and efficient. The garage door is much quieter and faster. Devonta Roberson was knowledgeable and explained everything to our understanding. I enjoyed working with him.
Sean Richardson
23:20 04 Jul 21
We had a pleasant experience with our installer Devonte who was friendly and personable. He did a great job with the installation. The cost of the new opener was more than we budgeted but glad we went through with it. The new opener is almost silent compared to our old junk opener. We are excited for this upgrade. We will use A1 again soon!
James Daniels
13:48 27 Jun 21
Called A1 Garage Door Service due to a broken spring in my garage door. A1 was able to get a technician out the very next day. Technician Devonta Antonio Roberson was dispatch and he provided fast timely service. He was very knowledgeable and offered multiple options and consultation on the repair. He got our garage door repaired fast and efficiently. Our door works great now and operates much quieter. I would use them again and highly recommend.
Bruce Starke
20:37 20 May 21
🙏 I want to thank A1 Garage Door Service, and especially their Technician, Devonta Antonio Roberson, for the excellent and fast service we received. The service call was initiated because of a broken cable to a spring. Upon inspection it was determined that the spring retraction system was old, weak and outdated in a house built in 1980! A new 'coil spring' system was installed rapidly, and at a reasonable price. Several payment plans were offered, and the entire transaction and installation was handled in a pleasant, professional manner! Technician Roberson was extremely professionally and knowledgeable, and a pleasure to work with! I highly recommend him and A1 Garage Door Service, and will call them again when needed!
Justin Anderson
23:28 16 May 21
Devonta, was very professional and polite. He did a great job of explaining the repairs that were needed and presented me with my options before recommending the service that would best meet my needs. The repair took under and hour and the door is working great so far. I would recommend Devonta and A1 to anyone needing repair work done.
Jim Jones
20:10 07 May 21
My garage door needed a general inspection and lubrication and the rollers were getting rusty and noisy. Had the door lubricated and the rollers replaced. Amazed at how quietly it operates now. My technician was Devonta. He was an absolute professional. Courteous, friendly and listened to my concerns. Offered several different ideas for me to consider. Just a really great guy and very considerate.
Meri White
23:51 05 May 21
Devonta was very friendly, helpful and knowledgeable. He did an excellent job of explaining all options regarding the repair and replacement of our garage doors. I will definitely use A1 Garage Door Service in the future, very professional!
Kenya Walker
19:42 01 May 21
Devonta was great and very helpful with all of our questions. He was very detailed and we were appreciated of his expertise. The work performed by him was above and beyond. Will definitely call him again if the need arises. A great employee and company for your garage door needs.
Sarah Stephens
18:22 25 Apr 21
Scheduling was quick and easy. Did not expect to be able to get an appointment the next day. Our tech Devonta was very knowledgeable, friendly and professional. He was able to repair our door quickly that same day. Would definitely recommend Devonta and A1 Garage Door Service!
Brittney tupper
22:49 22 Apr 21
They were very professional. Our door even arrived a few weeks earlier than promised. Luis arrived on time to install our new garage door and opener. He got right to work and when he finished he cleaned everything up including the leaves and dirt that was already in the garage. He took the time to set the app up on my phone for the opener and then walked me through how to us it and to know where to look on the wall unit if for some reason there would be an error code. I will definitely recommend them and feel it was money well spent.
Joan Okeefe
15:41 20 Feb 21
The serviceman, Devonta, was very efficient and helpful. He answered my questions concerning the two automatic garage door operations. I will call A1Garage Door Service on the future when necessary and recommend them. Thank you. The
Justin Bailey
22:04 04 Feb 21
Had one of my cables rust and couldn't raise the garage door. A1 garage sent someone out right away. Jeese was very knowledgeable and professional. The inspection was a nice feature. He was even able to hook me up with some new springs ( ones that are actually strong enough to support more of the load).My door weighed 35 lbs prior to getting new springs! I no longer hear any grinding or whining when the door opens.Very satisfied.
Isaac Espinoza
15:42 04 Feb 21
Luis the tech did an amazing job! The service was really great.. changed the springs super fast!!! He was also very personable!
Dave Owens
21:50 23 Jan 21
Quick, fast & reliable! Simply the best at what they do. Luis, the tech, was on time, courteous and cleaned everything up before he left. Amazing job. Highly recommend.
Teri Erickson
00:46 29 Dec 20
Great response time and outstanding customer service! Got a text with technician Colby’s picture before he arrived and he was very professional and helpful. Would definitely use them again!
A1 Garage Door Service & Repair In Arlington, NE
Are you experiencing issues with your garage door? Trust only the #1 garage door specialist in Arlington, NE— A1 Garage Door Service. Contact us now at (402) 674-0965.
A1 Garage Door Service is the trusted service provider in installing, servicing, and repairing all kinds and types of garage doors. We encourage you to check out reviews on the kind of garage door service that we provide. Our customers have consistently given us 5-star ratings on Yelp and the Super Service Award on Angie’s List to express their satisfaction on our service.
We cover the entire Arlington area, including Omaha, NE, Bellevue, La Vista, Papillion, Washington, Gretna, Springfield, Cedar Creek, Louisville, Murray, Valley, Waterloo and more.
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We have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous training process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information, and training in order to do their work efficiently.
Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs, and what have you. If you still cannot find what you are looking for, we can always source them out for you.
Best value for money only from A1 Garage Door Service
A1 Garage Door Service is known for providing only the best value for money. We always aim for the best possible customer service and experience, reasonable costs for our products and services, give FREE estimates and FREE professional advice as well as amazing deals and discounts when you book our service. What’s more, we GUARANTEE that we service all manufacturer warranties, including lifetime warranties. What more can you ask for?
Take advantage of our A1 level of prompt, courteous, and honest service that is second to none. Whether you need a garage door replacement or a routine annual inspection of your garage door components, we are confident that we will be able to get the job done quickly and efficiently.
We even offer emergency services open 24 hours a day, 7 days a week in order to ensure that all of your garage needs are attended to.
Call us now at (402) 674-0965 and experience 100% customer satisfaction.