A1 Garage Door Service & Repair West Allis, WI

Google Rating

4.8

Based on 819 reviews

A1 Garage Door Service

4.8

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Dmnd Grl

22:33 18 Feb 21

02-18-2021 I called A1 Garage Service because my garage door wasn't working properly. I found coupons for this company the other day and called the office. The lady at the office answered and at first set a time for Friday but said that she'd squeeze me in today between 1000 and 1500 to get my garage door working sooner. She called me this morning to let me know the time someone would be out in 1 1/2 hours. Nick called and said he was on his way and would be here at 1415. When he got here he asked what brings him out here today? I told him about my garage door not working and he said let's take a look. He was very friendly and I felt so much at ease right away as I felt I was in good hands. He explained what was going on and showed me a few things. He's very passionate on his work ethics and very proud of it too. You're very lucky and fortunate to have such a fine young man working for you. Great job Nick.

c R

02:23 30 Jan 21

Jonathon was an excellent technician. He went through my options with me thoroughly but in an easy to understand way and was able to identify other problems that he solved immediately. Even though I spent more than the original quote because of other parts needing to be replaced, I am happy with the level of service I received. I would use this company again and would recommend Jonathon G 999-A to anyone looking for a good technician.

Janice M

02:26 18 Nov 20

Janice Miller, DeerwoodJust sending a kudos to A1 Garage Door Service. They have remarkable customer service and are efficient and pleasant to work with. A special thank you to their employee, Nick Hammer. What a fine, knowledgeable, and professional person he is. He was able to adjust his schedule to fit mine; he worked and evaluated my garage door carefully and made appropriate recommendations and gave me choices to repair or replace my door. No pressure sales; only knowledgeable information, showing me concern areas to keep an eye on. I highly recommend this company. Thank you for your expertise.

Jane Pedersen

02:12 15 Nov 20

Greg came promptly to give me a garage and opener estimate. The estimate was higher than the competitor. He matched to the lower estimate. But the best part was that he showed me which springs and wheels they would install with each door package price.. I knew exactly what i was purchasing. After getting 5 bids, A1 is giving me the best price for the material and the confidence that I made the best decision. I will go with them as soon as I get condo association approval. Extremely happy.

Nova B

18:02 11 Nov 20

The technician Tony was very prompt knowledgeable and efficient. Not only did he replace the garage door motor but offered several options in which to choose that best met our needs. He also gave other advice and suggestions to help keep from making unnecessary calls in the future. Tony was very professional, courteous and informative. If all of A1 technicians are like this then you can't go wrong. Thanks A1 for a job well done!

Samantha Fournier

23:40 08 Oct 20

All-around wonderful experience. Called in for an estimate on repair/replacement of opener on main garage door. Technician Greg came out same day, gave us a great quote and didn't sell us what we did not need or want. Work load and price were totally fair so we had him replace both openers and springs on two doors along with keypad entry. Job was done QUICKLY, SAME DAY and best part... everything left perfectly clean. We love how smooth and quiet our doors are. Highly recommend and ask for Greg, he's fabulous.

Timothy Weller

01:08 07 Oct 20

Very pleasant experience with A-1 from the initial call for service to arrival for an estimate on a repair for a failing garage door or full replacement. The company scheduled the service/estimate time of arrival and Brandon our service technician was on time, very professional and personable. Brandon took the time to evaluate our needs and offered (no pressure) us the options of repair or replacement. We ended up ordering a new door with helpful recommendations for our home on the type of door and any options available. The standard garage door worked for us. Brandon was there to make sure we received a pleasant experience with A1 Garage Door- didn't disappoint. Would recommend A1 for anyone looking to get a quote for repair or replacement. 5 star so far- will let you know how the install goes.

Carolyn Bethge

18:52 05 Oct 20

I contacted A1 Garage Service for our garage door and when I called, a person answered the phone immediately. No leaving a message. I set up a day for A1 to come over and look at our garage door. I couldn't believe it that A1 Garage Service was open on a Sunday. Jed from the A1 Garage Service was at my door at 8:00 am. He told me it would take a hour and a half to fix our garage door. So I approved the service to be done. It was incredible the door worked beautifully. Great service and kind people.

Matthew Bothe

15:12 03 Oct 20

Jimmy came out right on time and did an excellent job on my new door. I was actually impressed how quickly the job was done and done right. I got the entire door and opener replaced. When the job was done Jimmy went over all the features with the opener and the MyQ app . I must of opened that door 20 some times after because I was so impressed with how quiet and smooth it was. I would definitely recommend A1 garage doors to anyone.

Jennifer Kasta

23:56 28 Sep 20

Nick was phenomenal. Very informative. Explained the different options very clearly and gave me recommendations but no pressure. Will definitely use them in the future and I would recommend them to anyone wanting quality and great service!

Anna

00:32 26 Sep 20

I had wonderful experience with the company before, but this time - it was fantastic! I needed to install garage opener, in my case it was very complicated - the door was previously installed too high and it was not enough space for the opener. It was great technician Greg who generated the idea how to do it without costly door replacement! The job was done fast, everything is working perfectly. Very professionally, very smart, very friendly! Thank you, Greg, for your great job!

Kate -

00:33 23 Sep 20

Mike and his team did a fabulous job. The guys provided a great price, were timely and responsive and made our home look fabulous with our new beautiful garage door! Thanks again A-1!

Biastar4444

00:49 21 Sep 20

He did a great job explaining everything and my garage works great now! I felt at ease with the repairman and he worked very fast. Loved how everything connects with technology over text, email and they called to let me know that I would be next after the job he was on and then when he was on his way. I highly recommend and worked out well in the Racine area.

Samuel Siemers

02:37 15 Sep 20

Wonderful service by Greg! He diagnosed the problem really fast and fixed the problem in a timely manner. He was super considerate of our situation throughout the job. He also went above & beyond and made our old garage opener run like new even though it wasn’t part of the quoted work. Highly recommend!

Brad Roberts

23:52 14 Sep 20

Got out to my house quick and got job done fast and efficiently. Prices were fair and repairman (Greg) was friendly and knowledgeable. Would call again.

Debbie Wirth

15:22 12 Sep 20

Greg N was wonderful...not only temporarily fixed the screw ups the first company broke but explained everything he did at every stage. They even rushed a new door for us so we can get it before we leave town. I highly recommend A1 Garage Door and Greg in particular. It was so nice working with a professional who knows his business !!!!!!!!!!

Jason Koszuta

00:11 12 Sep 20

We needed our garage door fixed...on a Friday night. Greg came and fixed it...beautifully! Thanks so much for the great work.

Donald Hook

23:50 09 Sep 20

Our springs broke and after searching for companies to repair garage doors, i came across A1. They were courteous and helpful from the initial call until the work was completed. The tech came early and called for permission to do so. The teach went over the options & pricing, no pressured sales just trying to find out what would work best for me, if i would be in the house for a long time or not. Once the job was complete, he reviewed what was done and provided some tips on preventative maintenance. Very good company and great to work with.

Allison Balchan

01:00 09 Sep 20

Our garage door had been giving us a hard time for awhile, so when it finally stopped working we weren’t surprised. However, it was still a super inconvenience! I called first thing in the morning and was given a 1:00pm to 6:00 arrival time. By 11:45am, my service guy called and asked if he could come early! Jed was super knowledgeable and provided all the details to reassure me of the work he was going to do. All and all, the money is always hard to spend...but glad we got it done and will call on A1 again in the future!

Eduardo Diaz

01:33 06 Sep 20

Customer service was A1! Everything was done on time good price. Will be doing business with them again in the future. I recommend them for your garage door needs .

Susan Anderson

01:48 27 Aug 20

Had our new door installed today and love it!Nice work by Shawn and later Greg in the terrible heat. Shawn went over all the work done, warranty and explaining the new opener equipment. Nice work we’re very happy!

Anna Tran

14:35 22 Aug 20

The spring on my door broke and messed up all the cables as well. I wanted to get it taken care of ASAP so I called a few places and A1 was able to fit me in last minute to meet my time constraints. The technician (Jed) was awesome, very polite and professional and explained everything to me. I also ended up putting in a new opener and key pad and the level of customer service and detail were much appreciated. Thanks!

D Klafka

16:20 21 Aug 20

After having broken garage doors for over 14 years we finally were able to go ahead with a complete replacement for both of our doors. We checked with several other companies and big box stores but went with A1 for our work needed. They were super fast scheduling appointments for the quotes and had great communication re: ordering, scheduling etc. We did have to wait a little over a month for the work to be scheduled once the deposit was down but they communicated that right from the start so it wasn't a problem. Work was done in one day for a complete tear out and replacement. Technicians were all very friendly and easy to work with. We did go ahead with several of the upgrades but with the cost savings of coupons and promotional deals it all balanced out. We would highly recommend them to others looking for the same work.

Carolyn Coates

00:29 18 Aug 20

Professional service, great communication, and my garage door looks and works beautifully! Thank you Shawn for doing such a great job on the installation. A lot of work on a hot day. I am so grateful to A1 for making this process so easy.

pug dillman

02:10 08 Aug 20

Service by Greg was awesome! He did a thorough job in his inspection. He Went step by step explaining what needed to be done. He offered options to make our choices easy. He was very professional and loved the text showing what he looked like and a bit of his bio before he even arrived. We will highly recommend A1!

Curt Reinholz

02:48 06 Aug 20

I'm definitely impressed with Greg and the team at A1 Garage Door Service! Professional, reasonably priced and turned out great! A good friend recommended him after I was getting the run around with another company. Such a different level of service! So glad I called!

Aron Geurts

13:48 04 Aug 20

They did a great job, Greg did a nice job explaining everything he did and was very professional. The job was done quickly and my garage door is much quieter and runs very smoothly. I will use them again in the future if needed!

Barbara Doerner

04:03 02 Aug 20

Technician was knowledgeable and answered all our questions. He was very professional and extremely helpful. We are looking forward to working with him.Initial phone contact with A1 staff was also very helpful.

Gregory Holmes

12:21 24 Jul 20

Amazing team. Smart and understanding group of real professionals. Their lead technician, Greg has an engineering mind combined with a warm and engaging personality. Huge fan of A1.

Jos Peijnenburg

23:58 16 Jul 20

We bought a Groupon to get our aging garage door serviced and ended up with two brand new ones, including a hookup to an owner supplied garage door opener. Couldn’t be happier! The quote was reasonable, the time frame between contract and execution was doable, the installation was perfect. You get a little bio of the installer that is coming to your house by text, so you know who to expect. The guys triple checked everything to make sure it was done right and working. For piece of mind, we subscribe to the maintenance plan; for a nominal fee they will come out at least once a year to check the system, and have scheduled, timely replacements of rolling parts included. If you are serious about new garage doors, give A1 a call. You won’t be disappointed.

kevin gibson

14:06 15 Jul 20

I used A1 based on the google reviews, but usually don't post myself.My issue concerned the opening mechanism.It was an excellent experience all around, from booking the service, the prompt appointment, an efficient and cost-effective fix by Jed, the technician.I bought a garage door several years ago, and wouldn't use that company again. In contrast, I'd unconditionally recommend A1 and use them again without hesitation.

Anne Sindberg

00:19 14 Jul 20

We’re working with A1 to replace our garage door. The service thus far has been great. Liked that they kept us posted on Brandon B’s arrival. Brandon called and arrived when expected and was very nice. He accessed our situation and offered options. We were impressed with his knowledge and friendly demeanor. More to come after our door and opener are installed. Keep up the good work!

Todd C.

10:59 28 Jun 20

Quality garage door at a fair price. The installation went flawlessly. Jimmy was the installation tech and you can tell he is a perfectionist. I highly recommend A1.

Lynn Ruege

12:49 23 Jun 20

My garage door would not close using remote, and when I called the A-1 representative, he logged the details of the problem. Then he called the dispatcher and found a way to have the problem fixed that same afternoon, securing my garage effective that night. The repair person figured out a different spring was a better fit for the weight of my old door and six month old Liftmaster, and updated it under warranty. In the process, he also alerted me that he was getting shocks from an electrical pipe so I could have an electrician check it out. Thanks very much to all involved for their caring and attention to detail - I am very happy I chose A-1!

Lamona Anderson

01:03 23 Jun 20

Jed came out for an inspection on my garage door and opener to give me a quote. He was very thorough, nice and professional. I expect the same service for the installation. So far so good 🙂

Randy Gregorek

06:01 22 Jun 20

I had a great experience with A1 Garage Door Service and definitely had to give them a 5 Star Rating. The Customer Service was excellent from the very time I called them to make an appointment with their Customer Care Representative. The Technician (Jed Hunter) that serviced our garage door was right on time, was very polite, and answered all my questions. He also gave me great tips on how to best maintain our garage door, did an excellent job in replacing our garage door cables, and did some extra lubrication of my garage door hinges and wheels while servicing my door. Jed further explained about additional services that I can obtain in the future and provided me with a detailed cost estimate for all future services that I inquired about. This Technician was outstanding and was an excellent representative for their company.As such, I will definitely be calling on A1 Garage Door Service for all my future garage door needs. They are prompt, courteous, customer service oriented, and always easy to reach and schedule an appointment with every day of the week. Also their fees are very competitive and they were reasonably priced better than the other garage door companies that I researched with locations servicing Southeastern Wisconsin.Thanks for the Great Service A1!

Robert Heger

00:18 11 Jun 20

I was very happy that I called for a tune up because I found out (and saw for myself) that I needed a few things done to my garage before a bad thing would happen. Jason called before arriving and arrived within the given time slot. He was very pleasant and very thorough in his inspection. Jason was very knowledgeable and pointed out the potential problems I was facing. He took care of new cables, new spring and replaced my safety eyes and rollers. He even reset the limits on my door opener as they were set wrong. It was a bit pricey but he did a great job and explained everything for me. I would definitely use A1 again!

Darlene B.

00:55 22 May 20

Due to an aging garage door, I’ve needed the services of A1 three times over the last two years. Each has been with a different technician and each has been a positive experience! My last experience was on 5-15-20 with Greg N. who replaced my garage door opener. Greg assessed my old opener and then explained why it was failing. He explained the differences between the two openers he recommended so that I was able to make an informed decision. After the installation, he thoroughly went through all of the features of the new opener and patiently answered all of my many questions since some of the technology was new to me. Greg never talked down to me or implied any question was too small.As a woman, I appreciate this type of treatment and professionalism. I highly recommend A1 Garage Door Service!

Charles Mather

16:56 06 May 20

Easy to get an appointment for the day after I found the spring snapped and broke. They were friendly when I made the appointment, but also were honest that there was no free estimate. I would be required to pay a fee if I chose not to use them. This would've delayed the repair and cost me $20. Due to their BBB rating I decided to go forward with the appointment. I was given the normal AM or PM schedule. The repair tech called me, sent a link to see where he was and predicted arrival. I was impressed by their truck and supplies. The Tech was very knowledgeable and friendly. He gave me multiple choices for repair and guarantees. He completed the job in a very prompt, efficient manner. His quality of work was A1. (Yes, I did go there). I've had this same spring replaced a few years ago, and it was done cheaply, but incorrectly, thereby the wrong tension caused it to snap. So I'm glad I didn't go with the cheapest neighborhood guy this time. I'm okay with paying a little bit more for the quality work, knowledgeable Tech. Even with free estimates, it's hard to trust what the end result would be, so don't let that deter you. Get your free estimates first, check BBB, then call A1. I am very happy with the end result.

See all reviewsWrite a review

A1 Garage Door Service is the trusted service provider in installing, servicing and repairing all kinds and types of garage doors. We encourage you to check out the reviews of the people of West Allis and Milwaukee on the kind of garage door service that we provide. Our customers have consistently given us A+ ratings on BBB, 5-star ratings on Yelp and the Super Service Award on Angie’s List to express their satisfaction on our service.

We service the garage door needs of the people of West Allis in Washington County, Wisconsin. When you call us, expect our technicians to arrive promptly and efficiently attend to your garage door needs.

We have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous training process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.

Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you.

Best value for money only from A1 Garage Door Service

A1 Garage Door Service is known for providing only the best value for money. We always aim for the best possible customer service and experience, reasonable costs for our products and services, give FREE estimates and FREE professional advice as well as amazing deals and discounts when you book our service. What’s more, we GUARANTEE that we service all manufacturer warranties, including lifetime warranties. What more can you ask for?

Take advantage of our A1 level of prompt, courteous, and honest service that is second to none. Whether you need a garage door replacement or a routine annual inspection of your garage door components, we are confident that we will be able to get the job done quickly and efficiently.

We even offer emergency services open 24 hours a day, 7 days a week in order to ensure that all of your garage needs are attended to.

Call us now at 414-847-1026 and experience 100% customer satisfaction.