A1 Garage Door Service
4.9
Tim Burton
01:59 29 Mar 22
Dean came out today on time, super friendly and professional. I loved how he evaluated our garage system and made recommendations on making it safer and more reliable. He presented us with several options and educated us so we could make an informed decision. We agreed to a repair and the work was done exceedingly well and quickly. I own a home service company and A1’s techs are top notch. “A1 Since Day 1”
Jean Zimel
03:13 22 Feb 22
Highly recommend! Dean was the technician and he did an excellent job providing me with options for now and later. Dean was a pleasure speaking with and I certainly appreciated his knowledge. He even synced the garage door opener to my car and helped me to reprogram the opener on the outside of the garage door! Awesome job. I was not disappointed at all.He Certainly deserves more than 5 ⭐️s!!!
Daniel Weiss
20:55 11 Jan 22
Backing into your own garage door is pretty stupid. That's what I had to face when I called A1. However, the technician, Troy, was very patient with me and explained all that needed to happen to get me back to having an operable door while i waited for the new door to be installed. I appreciate all that he does. The installer, Jesse, was equally patient with me a couple of days later when I had the door replaced. Two fine examples of great employees!
Sarah G.
23:44 08 Jan 22
Great experience! I was able to get an appointment quickly. Troy was knowledgeable, competent and helpful. He diagnosed and fixed the issue quickly and was willing to answer any question I had - no matter trivial. Highly recommend. Thank you!
Jessicah Matshe
23:06 04 Jan 22
Nothanyell was awesome. He is super knowledgeable and friendly. He presented us with all of our options, and helped us weigh the pros & cons of each. After installing our new equipment he carefully showed us all of the features and helped me program everything. We even priced out some additional things that will need to be done in the future. I will definitely be calling him directly for that work. 10/10 would recommend for you garage door work!
Barry Boltz
22:22 21 Dec 21
1st class service and experience my technician was Connor Edwards. He was very professional and a delight to talk with. he walked me through the steps that would be required and the cost associated. It's not often that you would have paid more than it actually cost but the service was that good.highly recommended!!!
Tom McCarthy
20:53 15 Dec 21
Nothanyell was excellent. I had a 8 am to noon appointment window. It turned out I was his 1st appointment and he called at 7:40 to let me know when he would arrive. He was very friendly, personable, professional and did a great job installing my garage door opener. He even adjusted my springs at mo additional charge which were not properly adjusted when they were installed by different company a year ago.
Benjamin Ober
00:30 15 Dec 21
Connor was great! Came over on time, we chatted about what he was gonna do, then he executed the plan perfectly. Connor also got us hooked up with a new door and a great deal! I will be recommending this company to any of my friends that need garage service! Thanks A1 for everything!
Jan MacDonald
00:29 17 Nov 21
Jessie was so professional and helpful. I would recommend A-1 garage door service for everyone. Very knowledgeable. Just wonderful I love my garage door
Martin DeBusman
20:24 14 Nov 21
A1 Garage did an excellent job responding to my urgent request to have my broken garage door spring replaced. Two other firms said they were unable to get the needed parts due to an ongoing parts storage on the industry. The representative that came to the house (Troy L) was very professional and provided a very thorough analysis of what needed to be done. Troy confirmed getting the parts from the normal suppliers was an issue, but offered up an alternative solution by offering up A1’s proprietory high end product line at a very competitive price point. Once agreed, Troy worked diligently and finished the job a couple of hours later. After completion Troy walked through a complete survey of our system and the diagnostics he had performed.All on all A1, and especially Troy did an outstanding job. At a fair price on a same day response basis Thank you
Carole Isaacks
17:27 30 Oct 21
Jessie came to install our new garage door yesterday. He was absolutely wonderful! Jessie was helpful and knowledgeable, taking out the old door and installing the new one with efficiency.We had wanted a new door for awhile, but the sudden damage to the existing door when our RV backed into the door, made this install an immediate necessity for both safety and security. We were scheduled to leave in the RV the following day, and contemplated cancelling our trip due to this breech. When the first technician (Finn) came out to assess the damage and secure the door, we were told that a new door would not be available until next February due to supply chain issues. Finn was able to brace the door panels and secure them so we could go off in the motor home knowing the house was secure from unwanted entry.A few days into our vacation excursion, I received a text message and several phone messages stating a door was available and could be installed upon our return home. We had terrible WiFi and cell service at our location, and we’re unable to speak to anyone directly to schedule an installation. I was able to send a text message after repeated attempts, and let Finn know when we would be home and requested they schedule anytime after that date. The new door was in place three days after our return!When Jessie arrived, we had been unable to remove the items inside the garage door to provide him the best access. This did not faze Jessie; he helped us move the items out of the way once the door was removed.The technicians and office staff at A-1 Garage Doors are superb. I recommend their services to everyone.
Christa Andreasen
19:27 26 Oct 21
Kyle G came to fix my garage door today and he was fantastic. Great customer service skills. Gave me all possible options so I was well informed about my purchase. Got the job done in a timely manner and was tidy and cleaned everything up before he left.I appreciated his knowledge and great customer service.
Dee N
04:32 25 Oct 21
Amazing service provided by the company when I called and amazing service done by the repairman Kyle. The garage door broke and did not open. I was stuck at home. Kyle fully repaired it and now it opens and closes just like new. As a matter of fact, I lived at my house for 9 years and the garage door never operated as quiet and smooth as it does now. I’m impressed and am very happy I called this company. Called them approximately 11:30 am on Sunday and had Kyle at my house by 1:45 pm doing the repairs. Thank you for doing an awesome job. Exceeded my expectations and I’m impressed. If anyone ever has an issue with their garage door, I will 100% recommend your company and you. Thanks again!!!Dmitriy
Ami
22:23 21 Oct 21
Connor was not only professional and handsome, but immediately recognized the issue with my garage and was able to fix it quickly. I had several quotes from around town and they were by far the friendliest and quickest to respond. Glad I went with them. Highly recommend!
Heather Lee
00:54 20 Oct 21
Highly recommend this company the next time you have any issues with your garage door. Everyone we worked with was so friendly and helpful. Nothanyell, our technician, took the time to explain everything to us and did a thorough job. Great price for a job very well done and a high quality, long-lasting product.
Kim Krieger
23:41 12 Oct 21
Our tech Nothanyell showed up on time and was very helpful and knowledgeable.He was quick and efficient, offered us a coupon even though we didn’t have one in hand. We are very happy and have peace of mind now that we have a lifetime warranty and good quality working parts on our door. A bit more than we were wanting to spend, but well worth it and you get what you pay for and then some. Thank you! 😊
Donna Loughman
22:46 08 Oct 21
Technician Conner installed a brand new lift master motor and it runs so much better than our old motor from 1994. Much more quiet. Very efficient and pricing was great. Cleaned up afterwards and hauled away old materials. I will never use another garage door company besides A1 Garage Door Service.
Suneel Kandru
20:20 05 Oct 21
Excellent service by A1 garage service. Technician name Dean came to our home and fixed it. He was very friendly and kind , explained the details of the issue and provided options to fix. He gave options with balance of price and durability aspects. I would strongly recommend A1 garage service for all your garage door service needs. Their warranty on parts and labor is very promising. I have added after fixing and before fixing picture for your reference. Thank You!
Michael Krauss
18:39 02 Oct 21
The technician, Conner, who installed my garage door opener was a quality guy. I was texted shortly before his arrival to let me know he was on his way and it included his photo and a brief profile. He was on time, friendly, and he wore a mask even though we were both vaccinated, which was thoughtful. He laid out boxes in the garage to give me options and explained what he was going to do and how long it would take. He completed the work in a very professional manner. He was a great representative for his company.
Keela Tillery
20:57 19 Sep 21
A1 was amazing! They got us in quick and Kyle was amazing! He talked us through our garage issues and never let us wonder, he was very thorough, kind and informative. I would definitely be using A1 agin for our garage needs. Thanks so much!
Kristi Karbo
12:23 18 Sep 21
Dean came out to help me. Very polite and did everything he could to keep within my budget. My garage door has never worked better! Thanks guys!
Dawn Hardy
17:12 25 Aug 21
Such wonderful people here. A suddenly broken garage door spring is a nightmare but who knew finding a reputable person to fix it would be even more frustrating!! Look no further if you are lucky enough to find these folks they are a blessing and a real local treasure. Thank you A1 you saved the day for a reasonable price and were a joy to have in our home. A sudden repair of this kind is always traumatic but this lovely family shop makes you feel like you got the best possible deal for the best possible service and that is worth more than the money spent.
Rachelle Wagner
18:09 22 Aug 21
We called around to several garage door repair businesses, and the quickest response was A1- Nothanyell showed up with a great sense of humor, work ethic, personable service and did the job well, and was honest and saved me as much money as he could. He not only did the job quickly and efficiently, but had us splitting our sides laughing all morning with his sense of humor 😂 it felt like we knew him for years! He is great with our kids, and our dogs! I am pleased with the job done today and feel like we also made a new friendship as well! I’d give him 10 stars if I could! Also the staff that answered my calls and set appointment were so nice and helpful, and I felt so comfortable with A1, that when another company finally returned my call I told them I’m going with A1!Thank you A1 for the exceptional service!Sincerely a happy customer!
Carlene Weldon
22:14 12 Aug 21
Whole experience was professionally handled from start to finish. Excellent communication. Had Conner come out to do a garage door tune-up and decided while he was here to replace our very old and very noisy garage door opener. Everything he needed to do the job was in his van so no waiting or scheduling another appointment. Thorough explanation of pricing/guarantee options and good work. We're happy!
Natalie Foster
00:29 11 Aug 21
I contacted another company I totally. That company ended up taking over 2.5 hours to call me back when we got disconnected, so I called A1. I called because of the stellar ratings on Google. I am glad that the 1st company did not work out because Kyle came and fixed/replaced what was needed and saved us from the hassle of manually opening and closing our garage door, all the while being careful that it didn’t fall down with too much force.Although, the replacement was a bit more than we anticipated (it usually always is) we are super happy about the decision to scrap the late 90’s model for a new one. Kyle answered all questions, thoroughly, and put me at ease with my decision (I prob would have done it anyways though).We actually have a garage door that opens and is so quiet, it’s amazing. We have a new keypad that works and springs and fittings that will not cause the door to fall down. We are super happy. Thank you Kyle!!!
Susan Washington
01:15 01 Aug 21
My husband and I couldn't be more pleased. Troy did an awesome job installing our special order garage door, explained its "bells and whistles" to our satisfaction, and if I could give him 10 stars I would. Our new garage door is a 100% improvement from the standard one we had. I first heard about A1 on Fox12 and thought, okay, let's see if they're really "A1 from day one." I'm happy to say they are, and then some! From the beginning through the installation, Deane, Erick, and Troy, top quality all the way.
Julie Hammer
18:52 26 Jul 21
Troy did an excellent job for only being six months trained. He took his time and did very quality work installing our garage door. The whole company A1 garage door, for services that were provided customer service was legendary and very very good I would recommend them to anyone again and hands down. Great job love our new garage door it works perfect.
MARY Holland
01:11 12 Jul 21
Friday, at about 3:45 pm I backed into my garage door when it abruptly stopped opening, and the shadows on the door made it difficult to tell it was unopened. As a result, I bent the track on the left and pulled a roller off the track, on the right. The door opened all the way at that point, but could not shut. We live in a great neighborhood in Ridgefield, but still have items that we don't want vulnerable to mischief makers and thieves. My first call I was able to.make an appointment for Monday of the coming week. That felt uncomfortable. I confirmed the appointment, with a caveat to cancel if I could arrange a sooner service call.I then called A-1 and was able to schedule an emergency appointment. Dean was out in nearly 1.5 hours and completed both the repair of the track and replacement of the worn and failing rollers, not only on my car door, but the loudly complaining rollers on my husband's side of the garage as well. In the time Dean was here, he appraised the good and needy parts of our doors, clearly and courteously explained what needed to be done and different levels of service available. He came with a mask on to protect our health. Dean worked professionally, communicated explicitly and made me confident I had made a great choice. 👍
Trena Anderson
16:16 13 Jun 21
Our garage doors and openers were about 30 years old and were not functioning well at all. I called and Kyle came out and repaired a broken spring and gave me information about replacing the doors. We decided to go ahead with replacing all 3 doors and openers.The day of install, they let me know they were on their way, 3 guys showed up and worked all day (one of the warmest days we’ve had this year) until the job was complete. I LOVE these doors. I feel like we moved into a new house. The openers are SO quiet compared to our old ones . The doors run smoothly. They don’t get hung up anywhere! Kyle, Rico and Troy were awesome. Polite, efficient and professional. They all 3 seemed to really enjoy their work and did an amazing job.I highly recommend this company. Like, is there even any other company that comes close?! We got the keypad entry also, which is amazing. All wires are secured and neatly placed.
Tom Dalrymple
18:26 18 May 21
Dean was very helpful and friendly and answered all my questions. I appreciated how he showed up with a mask on and kept it on covering his mouth and nose the entire time. He was very good at dealing with a tricky situation involving shelving that had been built too close to the door. Five stars and will be calling A1 for any future garage door needs.
Aoede Pando
00:04 09 May 21
Tsvi is a fantastic technician, and I highly recommend you request him for your garage door! He’s very informative, helpful, and courteous - he left our garage door working great, and left us with a better working knowledge of what to expect from our model of door in the future and how to handle it. We’ll definitely be requesting him if anything ever happens to our door.
Joe A
05:44 05 May 21
Recently had my old garage door replaced by A! Garage Door Service. These folks are amazing! My old garage door started giving me problems barely four years after my house was built. My old door kept breaking and causing many issues. That’s when I contacted A1 Garage Door Service and they hooked me up with an amazing garage door. It’s construction ten times better than the old one. A1 assisted me with the finance, install and made sure I was completely satisfied with my new door. Now I have a new quieter efficient garage door complete with all new hardware and top of the line opener. A1 technicians Kyle and Riko were highly professional and courteous. Always willing to answer any questions and provide best service around. Very happy I found A1 Garage Door Service.
Joe Bedwell
22:21 25 Mar 21
Dwight was great! He was professional and honest about what was going on. I would recommend this company to anyone, and would tell them to ask for Dwight for their technician.
Gt Greene
20:49 06 Mar 21
Austin Yeager!! has the best customer service I’ve seen on this side of the Mississippi! He came through a huge smile and great attitude and even offered me coffee to start my day. He installed the best parts to my garage effortlessly and in less time than quoted. I definitely recommend A1 garage service and ask for AUSTIN YEAGER! He’s so good we’re going to play call of duty together
M Garriques
00:27 27 Feb 21
A1 came out for an estimate when my garage door stopped working. The technician Kyle was able to come out 2 days after I called. He was informative and easy to work with. He walked me through the issues he found as well as his recommendations and discussed options for extending my old garage door openers life or replacing it. I ended up having to use a different company due to my home warranty restrictions. It's my own fault for not going that route first but I would definitely use A1 again in the future after my warranty expires.
Nancy Seebert
00:14 18 Sep 20
Our garage door suddenly would not open. we are in the midst of Covid and Smoke from fires. I called the company who was here 2 years ago and was told it would be a week before they could come. I called A1 and was told someone would be here the same day.. In fact he came early. Fixed everything and was gracious and understanding. Connor was terrific! Will recommend them always 10 stars!
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