A1 FROM DAY 1
A1 Garage Door Service
4.8
Iysh Balasubramaniam
18:38 01 Apr 25
Julio was here this morning, he has a very positive attitude. My garage door spring was broke . He took time to explain me everything and gave me a variety of options. Throughout the appointment he answered every question I had and it was really pleasant to work with him. He is very knowledgeable and professional. The customer service when I called them in phone was good as well. A quick tip , save those coupons that come in mail🙂 , All in all I am very pleased , I will contact them again if I needed anything in the future.
Elizabeth Bub
17:01 15 Mar 25
A1 was super quick to service our door. They were out the next morning to fix the issue. Kevin K., our tech, was incredibly friendly and helped explain all the issues in detail. He was the best, we wouldn’t choose anyone else!
Daliborka M Vuksa
18:53 12 Mar 25
This is the second time I had Greg for two separate services and he was awesome! Did great job, quality and speed wise and his customer service/people skills are top notch as well! It was fast and easy to get same day appointment without paying extra for it! A1 Garage is my go to for all garage related issues! Thank you guys, I couldn't be happier 😃
Grace Mercy
14:08 10 Mar 25
The service technician was great! He was polite, very informative about the condition of my garage door system. He fixed the issue which was my garage mobile battery. What I liked the most was that he didn’t just look at my battery and replaced it, he had noticed major issues with my garage door system and offered the max discount he could, for when I am ready to get it fixed. Also what I most liked was he was not pushy, with trying to get a sale. I felt comfortable saying I can’t do it now but in the future I will be. I would recommend this company and especially Mr. Corey!
Valencia Laws
12:12 08 Mar 25
Wow, wow, wow! I was super impressed with the quality of the service. We have booked our install of our new garage door and system for later this month but when our technician, Kevin, came out, he was so kind, knowledgeable and friendly. He made sure to address all of our concerns and was open and honest about the whole process. He even shared his concerns about our door and was genuinely looking our for our safety (we were aware that our door was in a bad shape but hearing it from an expert helped us understand it better).When he connected us via phone to the sales rep and later to the scheduling person, none of it seemed pushy or anything like that. The entire staff was beyond friendly and respectful. Continued blessings over your business!
luann Boie
21:54 04 Mar 25
I called A1 for a tune-up but, was curious about a purchasing a new door and the benefits when the tech arrived. Greg & Dave did a great job telling me about all the options and costs. They were friendly, very informative and no pushy sales gimmicks. Writing up the contract and scheduling was very efficient and easy. A pleasant experience.
Peggy Clements
22:08 26 Feb 25
Travis was professional and informative. He was punctual and pleasant. I would highly recommend A1 Garage.Today John Garibay installed our new door and system. He was an excellent installer and was able to competently answer my every question! John helped me program the keypad, remotes and vehicles with the patience of a saint!! I would highly recommend A1 Garage and especially John. Before pic right side.
Steve U
12:44 17 Feb 25
Michael from A1 explained everything that needed to be done to fix our broken garage door. He was professional, polite, courteous and upfront with me. He made the repairs and now have a properly working garage door.
Tina Lewis
19:35 08 Feb 25
Kevin Kusba came and fixed my springs on both of my garage doors and updated my garage door opening system! Nice guy, professional and very easy to talk to and ask questions! Highly recommend!
AC C
14:49 08 Feb 25
Each time I’ve had someone come out to look at my garage they have done an amazing job. Kevin came this time and he was amazing! He was informative, professional, very knowledgeable, polite and respectful. He knew exactly what needed to be done and did it with no problem. I am so happy with the services provided. I would highly recommend A1 services!m Garage Door Services! I will be getting a new door installed with them soon!!
kelsey norrell
17:07 07 Feb 25
I had the pleasure of working with Austin on our garage door issue. He was absolutely lovely to work with- he took the time to explain what the issues were and offered solutions and explanations for how the issues may have occurred. We have been working with many companies for home issues the last few months and he was easily one of the most wonderful we have worked with thus far.
Jody Slak
15:48 29 Jan 25
Ryan, from A1, was outstanding in his customer service and making sure the product worked well. He also gave me a walkthrough on how to best use it and set things up. Highly recommend.
Greg Sisler
18:04 28 Jan 25
My appointment with A1 Garage Technician Chris was very good. He was on time, friendly & knowledgeable. Fixed the door issues and had solid recommendations for future garage door possible issues, ie age of garage door opener (Gennie Max Pro 23 years) and cables beginning to deteriorate.Very nice job A1! I highly recommend A1!Greg
Pam Henne
20:21 24 Jan 25
Christopher Suchla pointed out our current garage opener was over 30 years old, yikes! He said we could let it ride and take our chances or he would be able to replace it today. He explained all the options very well and installed the new opener. He also helped us set up the app and showed us the camera feature. He answered all of our questions and explained common reasons why the opener might now work, along with their simple solution in fixing it. Happy to be living in 2025!
Cash Sadorf
18:06 22 Jan 25
My experience with A1 was great. It was way better than I thought it was going to be. The person who came out to help with my garage was Christopher. He was a great guy to work with and talk to, he helped me point out the things I need for my garage and made everything very easy to understand, and gave me some great pointers to keep my garage in tip top shape. After working with him I’m an A1 guy for life. If I need anything or any help with my garage I know who I’m calling. 10/10 service and would recommend to everyone.I got new cables, drum bearings, new wheels, my adjusted sensors, and new springs for my garage.
Taylor Pawelka
00:25 08 Jan 25
2025 edit:I added 2 more photos - we moved and bought a new house, and this is the 2nd door Corey has helped us with! Another 5/5 experience with Corey from A1!Corey from A1 is fantastic. If you want the job done right the first time, ask for him. He got us exactly what we needed and completed everything in a timely manner. The value A1 provides is worth it.
Ellen Venk
22:47 02 Jan 25
Austin taught me a lot about the current state and made it better. Spent about an hour on the tune-up. Had all the right tools on truck. Local guy, no language barriers. Had training and experience to do a professional job!Who would have known a 12 month old builder door would need this attention. I am so grateful!Will use every year!
GroomedByKarina -
15:51 21 Dec 24
excellent service, came out after hours, right away. helped break my truck out of garage jail due to snapped cords. very knowledgeable. thank you again sir. have a good holiday
John Gibbons
22:31 20 Dec 24
Justin was very friendly and he really gave me the straight story on the repairs that I needed on my garage door. He gave me a quote on the spot and worked through several options for me. Installed the repairs within 2 hours. Great experience using A1 and Justin!
monica veitch
19:24 11 Dec 24
Kevin is the best!!! Amazing service… super kind and professional!!! Kevin and Mike did a fantastic job fixing our garage door- detailing all the components to make it work and run smoothly in such a timely manner! Kevin answered all our questions and gave great tips for us to keep our garage door and key pad in tune! Outstanding service!!!!
Jumana Badwan
16:23 02 Dec 24
Technician Greg conducted a detailed inspection of our broken garage door, taking the time to assess the issue and present multiple options for moving forward. He was thorough and professional, ultimately helping me decide on the safest and most practical solution. Appreciated his expertise and dedication, which made the entire process much easier. Thank you so much for your help! Had a great experience with A1 Garage Door Service.
Richard Dobberstein
14:26 23 Nov 24
Brandon and Moses installed new garage door openers for us. They were very professional and took the time to carefully explain all of the features associated with the openers. Very happy with their work.
pebstar14
21:35 11 Nov 24
Greg did a very thorough inspection of our broken garage door and worked hard to come up with a couple of options. In the end, replacing it was the safest solution and Greg worked to get us a price we could manage.Christian installed our new metal door and it looks great. It runs so smoothly and is very quiet compared to the heavy wood door he removed.
Heather Frazier
15:54 09 Nov 24
A1 garage door especially Cory Pawelka were fantastic to work with! A+ serviceI love our new door, we got is next day .The best customer service we have had from anywhere in a long time! Thank you Cory!
Sandy Baron
21:30 07 Nov 24
A1 was very responsive and was able to schedule my appointment with 24 hours. Kevin was very thorough and knowledgeable. He was great at explaining what needed to be done. The lifetime springs give us peace of mind. Great service!
Anne King
16:14 31 Oct 24
This company was excellent. Communication, service, pricing, options, all excellent. Wouldn't hesitate to recommend to others. We are ready for the coming winter now that the garage door has been refreshed. And the best part was I didn't have to get on a ladder to do it! Thank you Travis!
Ehson Rad
15:15 30 Oct 24
First time using A1 Garage door Service, we had an unexpected door issue and it was easy to book (they offer phone or online). Kevin, the tech arrived at the beginning of the 8am-1pm time window we were given - he was polite, efficient, knowledgeable and made me feel at ease about the process. He was also straightforward about potential costs of parts and labor and gave us plenty of options regarding our repair, upgrades, warranties available, all with our budget in mind. He worked quickly and went above and beyond with all the questions I had & even offered tips on homeowner maintenance for the door. Would definitely recommend to anyone needing service, upgrades, or replacements.
Nikki F
15:46 29 Oct 24
Kevin came to look at our garage and was very informative on what needed to be done. He was so very helpful with explaining everything as far as the work that we needed to have done and provided the best way to go with everything.Everyone else that I spoke with today was great.Definitely will recommend to family and friends.
Linda Lee
17:03 23 Oct 24
Service Rep, Alex was very professional, knowledgeable, and polite. He arrived on time. He gave me a call to let me know he was on the way and even offered to bring me a cup of coffee. He explained what my tune up would entail and when he finished gave me his recommendations for additional care. I definitely will use A1 Garage again.
Catherine Ginther
20:49 16 Oct 24
Our serviceman Greg was very personable and very professional. He readily explained our issues and worked efficiently to repair our garage door. 5 stars out of 5. Great service. Would highly recommend A1 Garage Door Service.
Bryce McCourt
16:12 14 Oct 24
Greg was an IMMENSE HELP throughout the entirety of his service call, and was very insightful when planning next steps. I would recommend both Greg, and the rest of the A1 team in the future.(Following up) Our garage door installation went smoothly. Christian B. did an incredible job- he was very thorough, professional, and friendly!
Mark Benning
13:13 06 Oct 24
A1 Garage Door’s checkup service is truly worth the investment. We were fortunate to have Corey perform our checkup. He was very cordial and thorough. He answered all of my questions and did a great job offering recommendations/considerations. I would definitely recommend A1 and Corey!Thank you A1!
Nickolas McCall
14:06 22 Sep 24
The team at A1 Garage did a fantastic job with both garage door fixes and the eventual garage door replacement. I never felt pressured to buy a new door as they were always professional and gave their assessment of the current state. The design, scheduling, and installation process were all seamless. It is clear that they understand customer experience drives business and it’s easily one of the best interactions I’ve had with a company. Thanks Corey, Travis, Brandon, and Matt for the stellar service!
Nicole Greene
23:18 19 Sep 24
Chris Suchla was our technician that came out to service our ancient garage door. Not only did he explain, (in terms we could understand), what was wrong, but gave us multiple options on what we could do to repair it. Then he took the time to give us several quotes, helping us decide what would be the most cost effective for us. Ultimately, he got us such a great deal, we ended up putting in a whole new door and system. Which was only slightly more expensive then all the repairs we needed anyways. We were quite impressed with his customer service, politeness, and his genuine care and concern for his clients. I would recommend Chris and A-1 Garage for all your garage needs.
Michelle Morgan
21:50 12 Sep 24
Had a great experience with A1. Steve was absolutely wonderful. Came out, helped diagnose our full problems, quoted us our options, and installed everything quickly and efficiently and was absolutely pleasant the entire time! Helped me set up the new door on my phone and stayed to answer a few questions at the end as well! Definitely would recommend!
Susan Inkmann
15:32 07 Sep 24
A1garage door service is very responsive. They sent me a text with a picture introducing my technician. He followed up with a message that he was on his way. Greg was fantastic. He was friendly, explained what my issue was and his recommendation for the repair. My garage was fixed in 1.5 hours. When the repair was complete he went through the itemized bill and showed me the old parts and how to disengage the opener if the power fails. I highly recommend him. Thanks Greg!!
Jesse Stoehr
00:34 31 Aug 24
Greg was great!! He arrived on time and was very friendly. He heard my dog barking in another room and asked to meet her. I was impressed by that. He also brought me and my husband out to the garage to show us what he found and it needed to be repaired. And we had it done . Very respectful and nice and helpful. This company should be proud to have him on there team. I will use the company again in the future
Sandra Gibson
18:30 26 Aug 24
Travis W did a great job installing our new garage door opener this past week on our new home. He was on time, provided us with great information and was able to complete the work the same day!Great price and great service! We will definitely recommend your company!
Gregory Buck
14:26 24 Aug 24
Travis was great. We had a chance to talk about our family background . Wow, done a great job, very down-to-earth. Travis picked up after what he had left or even picked up what I have left. I had a great experience. I will recommend this company to all my friends. Thank you. 🤓
Brett
13:05 13 Aug 24
My technician was Greg was great, very professional and polite. He explained everything that need to be done so i could understand it well. Finished the job efficiently and very well done. He even gave some tips for upkeep to make sure everything work well for as long as possible. I would recommend A1 to anybody.
Cynthia Ribish
21:32 31 Jul 24
Awesome job! It was a pleasure to have you fix our garage door issues. Everything is working perfectly. We had confidence in your skills as you explained all the work that needed completion. Enjoyed your positive and friendly personality as well! It was an added plus to our day.
Peter Hovel
04:30 28 Jul 24
Kevin was wonderful to work with. He arrived promptly, gave both a text and a call notifying us he was on en route and his eta of arrival. He reviewed our situation and gave a very in depth diagnosis explaining what likely lead to our failure and how best to fix it. He gave us multiple options to choose from (good, better, best) to replace our old garage lift motor and critical parts. After deciding what exactly to replace, everything was completed quickly the same day. Overall, we are very satisfied with our experience with A1 and would gladly recommend them as your go to garage door repair company. Thanks again Kevin!
Kristine Geibl
17:34 13 Jul 24
Doug was super helpful in everything garage door! He had style recommendations, pictures, and was very willing to give us some time to think about what we would like to do! No hurry on making a decision. We really appreciated that. He was also very persistent in getting his tech on his end to work so that we could really see the finished product. Thanks Doug!
Susie Bauer
22:15 11 Jul 24
John Garibay did an AWESOME job!! So wonderful, professional & a delight to have him work on our 118 yr old home/garage - no small feat! Well done John!! I give him a 5 star review!
Mary Green
19:45 08 Jul 24
Christian did a great job installing in under 7 hours. Steven was awesome to work with in picking out a perfect fit for our home.
sunnnshiney pryor
21:55 04 Jul 24
Louie T. Was amazing! He was patient with all my questions & so knowledgeable . Also, he was compassionate to my needs & did not try to oversell. The price was right & I made a new friend. Also, I had the pleasure of speaking with Doug on the phone...who helped finalize the deal to meet my needs.
Janel Ganz
20:32 28 Jun 24
Austin was phenomenal with explaining everything. He knows this industry well. He don’t leave until everything squared away. He helped set up the app. His communication prior to arrival was great! So far I am pleased with A1 Garage.
Vicki Jackson
18:50 17 Jun 24
Steven and Dom called prior to their arrival, and offered to provide a beverage.I knew then, I was going to receive exceptional customer service. These guys are great at their craft. Very insightful. Good listeners, and they answer EXACTLY what you ask them.Observing them doesn’t affect them at all, they welcome it. Every step taken towards full repair, is THOROUGHLY explained, and it makes sense.I HIGHLY RECOMMEND for garage door repair/replacement. Sometimes, with repairmen, after the work is done, you feel taken or cheated.With Steven and his assistant, you don’t feel like that at all.Instead, you feel like you’re respected and appreciated as a customer.Before, during, and after the service.
Amy Marquardt
20:08 08 Jun 24
Great experience! Of course the garage door broke on a Friday evening. I was able to speak with someone immediately on Friday and they scheduled me for Saturday with no weekend up charge! Kevin provided excellent service, he evaluated the problem and provided a detailed explanation about the best approach and options that worked best and were the most economical. He ended up fixing both of our garage doors to avoid another problem down the road and got them both back to good working condition in less than two hours. I couldn’t be more satisfied. All this on weekend service call.
Angela Kaczkowski
01:39 31 May 24
Greg was professional and informative he helped me pick out the best garage door system for our needs. The dispatch people were also very helpful.Had the install today and Matt was hard working from start to finish. The garage door is perfect. He cleaned up after the job was done and showed me how the new system works. Super happy with every part of working with A1 Garage Doors.
lakescotter
20:21 08 May 24
He did a great job and was timely. A1 was able to squeeze me in when I thought it was going to be a few days later. Joanne made an effort to accommodate me because the car was locked in behind the broken door. Steve's work and professionalism was refreshing when the "norm" is the opposite.
Scott S. Stewart
16:45 28 Apr 24
Kudos have to go first and foremost to our installer John Garibay! A1 Garage Door Service is very fortunate to have such a committed and dedicated employee on its staff. Our installation was probably problematic to begin with because it was a special order due of size of the door opening and the age of the garage. His ability to problem solve the needed modifications with the materials he had for this 'new installation' were fascinating and perfect for the job. The materials (the door, opener, etc.) suggested by A1 staff were logical, of excellent quality, are easy to operate and it appears they will be easy to maintain. John took time to talk us through the process - it was not a simple installation by any means - and when completed gave a clear, precise tutorial about the door, the new electrical opener, features of its operation, etc. He left the site in immaculate condition with happy customers at this "job well-done". Thanks to A1 Garage Door Service for your great service. And special thanks to John for his total commitment to this project.
mary Celi
14:48 23 Apr 24
Experience with A1 has been excellent. The man who came to give me an estimate was pleasant and informative. Matt S, who did the garage doors replacements, was excellent also. He arrived on time, worked over 7 hours, explained everything to me, all with a calm and pleasant demeanor. I definitely would recommend him.
Andrew Herbst
19:21 16 Apr 24
Brandon is awesome!! Great customer service is tough to find these days, but he exceeds my expectations and walks me through everything and answered any questions. This is why I will always use A1 and would like to have Brandon come to my house every time…but maybe not possible:). Of course there are other companies out that that can do the work, but your people make the difference and that is more important than always getting the lowest price. Thanks again and I hope Brandon gets a raise/recognition regarding the excellent work he did today. See you next time!
Lisa Hightire
00:30 04 Apr 24
My experience with Rick was phenomenal. He was kind, patient, knowledgeable and professional. Rick explained how the garage door is supposed to function, identified the flaws and elucidated the remedy. Rick arrived equipped to repair our garage door and completed the job in a timely manner. I am thoroughly satisfied with Rick’s expert service and will utilize A1 going forward.
jeffrey keels
19:36 02 Apr 24
Garrett was amazing and such a pleasure to talk to. He made the sales experience great and easy. Dominique was AWESOME from start to finish. Session took awhile but he was very detailed and made sure I got what I needed. My “go-to” when it comes to garage knowledge and repairs. Would highly recommend both.
Dana Corey
21:29 25 Mar 24
We’ve used A1 twice now for our garage door fixes. Both times our projects were done with great care and understanding. Booking my appointment was very easy and the service rep was super accommodating and kind. We had Austin arrived for our second appointment and he was great. He made sure everything was explained, all of our questions were answered and he gave us great info on the functioning of our door. He gave us options to make more updates to our old door, without being overwhelming. When he left, not only did I feel he did a top notch job, was courteous, honest and kind, but he also offered us great info to empower us with the knowledge we need when considering future repairs. When making repairs to our door, or regular maintenance, we’d use A1 again in the future.
Christopher Sullivan
23:21 16 Mar 24
I had Chris Suchla for my repair and upgrade today, and I am extremely happy with the service.A1 was easy to schedule with. And Chris is the reason I signed up for the membership and will have the company come back in the future when I rebuild my garage. He presented a multitude of options clearly with pricing at every step. He was on time, and completed the job in a reasonable amount of time. I have already recommended him to my dad for service.They earned a long-term customer today.
Sarah Herring
12:44 14 Mar 24
We needed to replace our original garage door from the 50s. After receiving quotes from A1 and another company, we chose A1 based on their professionalism and the products they offered. Corey came out to do the estimate and he was wonderful, and Jed actually did the installation and he did a fantastic job. The communication was superb, questions were answered promptly, and all of the employees with whom we interacted were knowledgeable and friendly. We strongly recommend A1 to anyone looking for repair or replacement of their garage door!
Christopher Sullivan
23:53 13 Mar 24
I had Chris Suchla for my repair and upgrade today, and I am extremely happy with the service.A1 was easy to schedule with. And Chris is the reason I signed up for the membership and will have the company come back in the future when I rebuild my garage. He presented a multitude of options clearly with pricing at every step. He was on time, and completed the job in a reasonable amount of time. I have already recommended him to my dad for service.They earned a long-term customer today.
Bridget Morales
16:50 13 Mar 24
I was able to schedule an appointment online next day which was great. Kevin Kusba came out to look at my garage door. He called to let me know he was on his way, was very friendly and knowledgeable and told me exactly what the issues were with my garage door. He took his time explaining everything thoroughly and did a great job installing everything. Very professional job and I would definitely recommend to anyone needing work done on their garage door.
Martin Fochs
19:02 29 Feb 24
Excellent work A1 originally installed my door and opener and I have them do my tune ups on the door and opener and I am very satisfied their service.
Bud Eastman
04:35 28 Feb 24
2nd time working with A-1. Josh was fantastic! Prompt, pleasant & knowledgeable! I already had an idea of what to expect (added substantial weight to my garage door and knew I needed heavier duty springs). Josh took me through the options - pros & cons of each - with no high pressure sales tactics. While I don't forsee needing garage door services a time soon, I can't see myself ever calling anyone else.
Bethany Dublo
01:36 21 Feb 24
Probably the single greatest experience I’ve had with any company! Erick was so knowledgeable and helpful and fixed every issue so quickly. Being in a stressful situation, he made our family feel at ease with his master knowledge and quick wit. Absolutely recommend this company and will use them for all garage needs moving forward. 10/10 recommend!!! Seriously the best in the industry hands down!
Bob F
20:30 19 Feb 24
Greg completely inspected my garage door and all associated equipment and provided me with a detailed summary of its current status. He provided me with options for my repair and for improving the life expectancy of the system. At no time did I feel any pressure to up grade or to make a purchase that I didn't want. He completed the work quickly and professionally. Upon completion, he provided me with a detailed description of the work he performed and showed me both the new and the replaced parts. He then demonstrated how he had balanced the door better to put less strain on the opener motor, all part of the service. Very highly recommended!
Jeff Sharpe
16:03 18 Feb 24
Exceptional Service by Sam at A1 Garage Door Service — I recently had the pleasure of having Sam Moan from A1 Garage Door Service repair our garage door, which was an urgent situation as our car was trapped inside. Sam’s response time was incredibly fast, and his expertise was evident from the moment he started the job. His honesty and transparency throughout the process were refreshing. The quality of work performed was nothing short of excellent. It’s clear that Sam takes great pride in his work, ensuring that every detail was taken care of with the highest standards. I am thoroughly impressed with the service provided and the seamless functionality of our garage door post-repair. I wholeheartedly recommend A1 Garage Door Service to anyone in need of reliable and high-quality repairs. And if you’re lucky enough to have Sam as your technician, rest assured you’re in the best hands!
Bryan K.
15:55 15 Feb 24
We had a spring break in the evening and I was able to schedule an appointment online for the very next day. Robby was our technician and he was excellent. He was very friendly, knowledgeable, and had great communication during the process. He made the repairs quickly and with no issues. We highly recommend A1 and especially Robby!
angel chavarria
19:30 14 Feb 24
Justin and Brian were both awesome!! Couldn’t say enough good things about their work. They were both very professional and gave me plenty of options on fixing my springs on my garage. Justin was very informative and explained everything to me in depth. I have full confidence that Justin and Brian know exactly what they are doing and it shows that they are happy with their profession. It shows in their attitude and work. I would definitely recommend A1 for all your garage repair needs. Justin and Brian were A1!
Malcolm Tents
22:51 08 Feb 24
A-1 hit it out of the park! I had other estimates for less but I’m so glad a chose these guys. John the installer had a LOT of creative solutions for completing a perfect install in a 130 year-old garage. Thanks, A-1!
Christopher C
04:54 03 Feb 24
The spring broke on my wooden 2-car garage on a Saturday evening after regular business hours. My vehicles were in the garage and the 280 pound door was too heavy to lift. Called A1 Garage Service to schedule an appointment. Around 1pm the next day was their earliest available time. On Sunday morning, I received a call from A1 around 830am that a serviceman would be available sooner than expected. They asked is the schedule change was OK with me. The A1 caller also mentioned the serviceman by name and that he would call me before his arrival. Corey, the serviceman, called me 15 minutes later to confirm the appointment and sent a text with his photo and brief bio. Upon arrival, Corey assessed the problem and provided options to resolve the problem with costs associated with each option. I was very pleased with Corey’s candor, workmanship and professionalism. No hard sell tactics employed. A1 Garage Service can boast it has earned another satisfied customer. I wholeheartedly recommend them and will not hesitate to utilize their services in the future.
Jeremy Montoya
15:04 02 Feb 24
Rick was able to come out sooner than originally planned, really helped my family out having my two car garage door functioning again! He gave plenty of details on the process, how things work, and options available. His recommendations were easy to follow and made sense, even for someone not in the business of mechanics and mechanisms. Truly great service and respect for the home. He even started wiping the floor where a little melted snow came in! Highly recommend A1 and Rick.
Jake Radovich
23:15 01 Feb 24
Corey and Brandon at A1 Garage Door Service were great. Corey arrived at the front end of our appointment window which was very convenient. He was very knowledgeable and took the time to explain it in terms that made sense so my wife and I understood what we were doing. Brandon was very personable, and pleasant on the financing end. He walked us through our options and checked in with us throughout. I would highly recommend this company in the garage industry.
Denice Niebuhr
02:51 21 Jan 24
Our technician, Justin, came on one of the coldest days in January. He was very friendly and informative. He always had a smile on his fave. We didn't even have to go outside. He explained many options for fixing our garage door issue. He completed work earlier than what he expected. This is the second time we used A1 and are very happy with the service. I would highly recommend them.
Amanda
21:02 09 Jan 24
We contacted A1 after having issues with our garage door opening, even after being serviced by another company. The tech that came to our house, Justin, was amazing! Super helpful and informative with what was going on and what needed to be done to ensure the garage door was working properly and safely. Having 2 little ones, that was a very important thing for us. He explained where there were problems and fully explained all options we had to resolve them. He priced out a few options and talked us through what financing they had available. At the end of the appointment I was absolutely happy with everything. Very honest and helpful and would 100% recommend them for any garage door issues! Will definitely be using them for when we replace our garage door!
Rich Taylor
14:43 14 Dec 23
Brandon was totally professional, very knowledgeable, explained in very clear terms what needed to be done, and why. He went over all the features of the new equipment with me and thoroughly cleaned up when the job was done. I was very impressed with the company, from my first telephone contact to the completed job. Highly recommended!
Joshua Biermann (SAS Plumbum)
04:58 14 Dec 23
Had a great experience! Had Corey as a tech and he went above and beyond what I was expecting! Thanks to him and A1 my garage door has never been better. Highly recommend and will definitely use there services again!
David Barthuly
02:13 14 Dec 23
Steve is an amazing tech installer. He found the issue within five minutes of arrival. He inspected all parts of door and door opener and discovered several more issues which could have resulted in major safety concerns. He replaced all parts to fix all these safety issues. His attention to detail is outstanding. We now have a safe garage door and opener. I would recommend him and A1 Garage Door Service to anyone. I want Steve to come back and do all yearly inspections.
j Nelson
00:20 14 Dec 23
Kevin was great. He called to let me know he was on his way and arrived 25 mins as he said. He was quick to diagnose the problem with the door and provided an estimate for the work needed. Within a little over an hour the door was fixed and he was ready to show what he did. I recommend A1 Garage for all the work needed.
Taylor Pawelka
18:31 13 Dec 23
Corey from A1 is fantastic. If you want the job done right the first time, ask for him. He got us exactly what we needed and completed everything in a timely manner. The value A1 provides is worth it.
Cheri Gualano
01:17 08 Dec 23
Had the typical experience of something broken, this time my garage door. Called A-1 Garage, got a live person and not voicemail. Good start. Spoke with Nicole and first appointment they had was almost 2 weeks out. I explained my situation and she put me on hold to check with her dispatcher. They could have come late that afternoon but I wouldn’t be home. Nicole checked with the dispatcher again and arranged for a tech to come out that Sunday.Nick came out, immediately identified the problem and had the garage door up and running within a few hours. He also showed me some other issues which I had noticed but didn’t know what it meant and he fixed them also.Superior customer service and installation. Highly, highly recommend them😊
Gary Berres
00:34 08 Dec 23
Steven was great. He arrived within an hour of my call. He was very pleasant and did a very professional job. I was in a real bind. The spring on the door broke and I could not get our cars out of the garage. I needed to get to an appointment and Steven finished with an hour to spare. I highly recommend him for any garage door work that needs to be done. I will have him in back in the spring when I replace the door.
Jane Kassis
23:40 29 Nov 23
Zach J was superior in his tuneup visit. From the phone call alerting me he was 10 minutes away, with kind and funny banter, to his professionalism and well educated explanations throughout his visit here. Ended with necessary replacements and again he was superior in all aspects of function and need of our current equipment and available equipment for purchase.We would highly recommend him.He was so very patient.
Laura V
22:35 21 Nov 23
First time customer for multiple garage door opener tune ups. Greg inspected thoroughly and explained everything. He took the time to show me what repairs were needed. He even saved the old parts to show my husband. I have never had such a great experience with a garage door technician! His customer service skills are impeccable. A1 is the perfect name for this company!
Jason Gross
15:44 20 Oct 23
Called A1 because of a broken spring in our garage door. After calling our technician (Rick B.) came out the following day. Was given a window of 8am-1pm. Rick called promptly at 7:55am and said he was on his way. He even offered to bring me a coffee!!After evaluating the door and the fix that it needed, he gave my wife and I our options for repair and thoroughly explained them. We were able to make an informed choice about our repair and Rick completed the work to a high standard. He was friendly, honest, and fair. We would definitely work with A-1 and Rick again.
Mary Drew
18:24 10 Oct 23
Prompt. Courteous. My garage door replacement parts will be here in a week. Appreciate the heads up communication with a picture of the person to expect. Would highly recommend.Update, Replacement panels were delivered and installed as promised. Great communication, so that I knew when to expect the installer, Carlos. Again, very courteous and I felt completely at ease with the job that was well done.
Charmyse White
15:22 01 Oct 23
Knowledgeable guy taught me a lot about the garage door system and made sure I made the right decision to stay safe. Love the company branding, communication and accuracy. Had an emergency with my door being jammed on a Saturday. They came in less than an hour and fixed everything within two. Was still able to enjoy my weekend. Rick was nice.
Melissa Bernier
18:40 19 Sep 23
A1 is wonderful! Not only were each of the receptionists I spoke with very kind and helpful but Greg, our technician, was also very impressive. From the very first interaction (phone call to let me know he was on his way), he was respectful, friendly, professional, and personable. He was absolutely fantastic to work with and he didn't mind that I was also working in my garage while he was installing our new opener. He was great to work with and truly made us feel like he cared about us and didn't see us as just another job. Greg was very knowledgeable and efficient. He clearly loves what he does, which is very refreshing. We can only hope everyone gets to work with someone like him and a company like A1!
Jeannine Gauthier
15:44 19 Sep 23
Kevin and Austin were absolutely wonderful. Not only are they exceedingly knowledgeable about the garage services they provide, but they are very kind and personable. From the time they arrived, to the time they left, they provided AMAZING service. These two guys are awesome, pleasant, great at what they do, and simply a joy with whom to work. I will be utilizing A-1 Garage services again soon for updates; however based on the outstanding experience I had, I will kindly request that Kevin/Austin please return to provide these garage amendments. Thank you both for your time and assistance!
Cody Mitchell
17:04 14 Sep 23
Corey, my technician was extremely professional, and very easy to understand his explanations on my new repairs. Great job, quick scheduling, and glad I was able to get the Tune-Up package for a very low price. Thank you for your quick and wonderful service! My new door replacement/service company for as long as I can!
Belo Santiago
01:03 03 Sep 23
The experience was good although I wasn’t expecting to invest in something new. Initial thought was for repairs to be made, not really planning to replace the whole garage door. But, things were explained so that it made sense to go ahead with the project. If anything, it will help should we decide at some point to sell the house. Dan explained things well for us and the process was easy to understand and signing was also completed successfully. Thank you A1 for coming through for us as we look forward to this new look and experienceUpdate!The experience with Matt was excellent. He came in early in the morning, explained the process he would be using the remove the old door and materials and went ahead with installing the new door and making sure everything was done accurately and with excellence. We are really happy with the new look the replacement door adds to the house. Matt did an awesome job! Thank you! .
Tom Scalish
02:37 23 Aug 23
A 12 year old torsion spring was starting to fail putting a strain on our garage door opener. Our tech MKE Corey S 011-S did a thorough inspection and determined most of the 29 year old components were worn out.Although the price seemed extremely high compared to having the torsion spring replaced twice in the past 29 years, the experience with Corey helped.Corey answered all my questions and completed their 29 point safety inspection and did a very good job replacing the components and making adjustments.Our garage door has not worked this good in at least 15 years.Thank you MKE Corey S 011-S!
W. Chubbuck
17:11 15 Aug 23
I had a spring break and it also ruined the garage door opener. I called A1 and they promptly sent out Greg N the next day. Greg called me early the next morning and came right out. Greg was an exceptional technician!! He explained everything to us in a manner that we could easily understand. Greg did a wonderful job of installing everything. He removed all of the old items and was very neat and tidy installing wires and other items. I was impressed with the level of customer service that he provided and cannot remember a time when I have had better. He showed us how all of the new equipment worked and made sure that everything was programmed before he left. On his way out he stopped at my car and took a minute to set the internal system in my car to open the new door. WOW! Could not believe that. Greg is definitely an asset for A1 and he gives Customer Service a whole new meaning.
Stephanie Strachota
19:31 18 Jul 23
I highly recommend A1 for your garage door repair needs. Steven came on time and was very knowledgeable and thorough. He took the time to explain everything to me in a patient, pleasant and respectful manner.Thank you Steven! 👍🏻
shirley semenak
14:38 10 Jul 23
Corey S. was our technician he was 100% friendly, professional, efficient, and absolutely knew what he was doing. He thoroughly explained all the options for garage door openers to us and allowed us to choose without pressure. When all was said and done, he explained that some of the other parts on our garage doors were very old and probably weren’t gonna last much longer, and again gave us options for fixing those with no pressure to choose the highest priced options. He showed us how to use the new remotes and keypads and explained their features. Our new openers are SO fancy and so quiet and since this is our hopefully last home, we won’t have to worry about these breaking down anytime soon. A1 and Corey did a fantastic job and I wouldn’t hesitate for a minute recommending them!
Rachel Kotler
22:56 05 Jul 23
Zach did an excellent job- he gave me a full picture of my garage door. Made recommendations for what was immediately needed and what I needed to plan for. It helped me stay in my budget and feel better about the repair. Great job and thank you!
Terry Collazo
00:42 30 Jun 23
My experience with Zach at A1 Garage door was absolutely amazing! They had a technician at my home within 24 hours of calling and completed the repair that same night. Zach took the time to explain our options and was very honest from start to finish. I would highly recommend them for any garage door repair or replacement.
Nick Anderson
16:11 29 Jun 23
A1 made setting up an appointment very easy. Communication was great throughout the process.The technician, Devon, that came to work on my garage was very knowledgeable and friendly. He was able to explain my issue and did a great job with the repair. His efforts went beyond what was expected and I will definitely use and recommend them based on his service alone.
Dipak Patil
19:54 27 Jun 23
I had a broken cable and springs on my garage door. Replaced few other worn/rusted parts. Overall great service! Steven and zach was our technician. Steven was very friendly, knowledgeble and transperent about the situation and providing suitable repair options.
Rosanna Navarro
05:29 23 Jun 23
My garage door spring broke and Steven came out the next day with all the necessary parts to fix it. It turns out my garage door system parts were all from either 2005 or 2014 and were way beyond their useful life. Steven had all the parts necessary on-hand and he completed everything in about 4 hours. While I didn’t intend to spend a bunch of money on my garage door this week, I feel really good about the full service and great explanations Steven provided along the way. It is great to now have a smart garage door and the peace of mind we won’t have to replace anymore parts for a very long time!
Eric Scheckel
00:41 23 Jun 23
Very pleased with the whole process. Great info and time alerts for when the tech would be arriving. Steven did an excellent job repairing the broken framing and adding all new components including new spring. He was on time, very informative, and detail oriented with his work. Overall very happy with the service and quality of parts that were installed.
Bobby Jo Jarvey
22:31 31 May 23
We had Rick Bourget showed up at the house. He was on time and really showed me what was wrong with my garage door. Helped me select a new door and got in contact with Jordan T to get me specific pricing and packages put together and then got everything set up for Christian B to come out and install the door. Everything went smooth. Even though I was hoping for a cheap fix, my husband and I are very happy with the new garage door!
Denis Ouspenski
15:47 18 May 23
Zach from A1 has come out for an inspection. My wife and I just bought the house and decided an early inspection was the best way to stay ahead of future problems.Zach was very friendly, professional and knowledgeable. He was happy to explain everything he was doing and why. Who knew that the door opener doesn't actually pull the door open? I didn't! Ended up having to replace door rollers and the opener springs. All other bits and pieces were inspected, adjusted and lubricated as needed.Everything was done quickly and on the spot without a need for another call, with multiple price options presented. There is a night and day difference after the repairs and the 1970s Sears opener gets to keep living its long life!Would 100% recommend and signed up for the yearly maintenance plan. Thank you!
robert hebein
19:09 10 May 23
Devon came out and was friendly and did an excellent job. He communicated everything wonderfully and went the extra mile to install it properly and did a very nice clean job with the wiring. Highly recommend requesting Devon if you need work done.
T S
15:54 02 Feb 23
He was professional, courteous, and friendly. He explained everything I had questions about, and went through the entire system to confirm order accuracy. He completely removed my old door motor/panels/parts to a beautiful new door/motor system with associated remote/panel! Very fast install and highly recommend the rectangle design vs. the traditional 4 square across panels!!
Emily Williams
21:46 30 Dec 22
We were having some issues with our garage door not working. After looking at a lot of reviews, we decided to call A1. Was super easy to set up an appointment. Devon was our technician and was able to get out to our house earlier than expected. He was super friendly and knowledgeable about what we needed to do to fix our garage door. He showed us different options and answered all of our questions. Installed it all quickly and made sure we knew everything that he had fixed. Excellent service, highly recommend!
Bruce Nowicki
18:47 01 Dec 22
Steven was an excellent tech. He was knowledgeable and understood our budget & needs in garage openers. He advised us on future quotes for doors. He took the extra time to help us set up and understand our new opener system. Great personality and very hard working. He had everything we needed on his truck & went right to work. Very pleased with the quality of service.
Karen Arbit
03:58 06 Nov 22
Zach J was truly incredible. He was prompt and respectful and thoroughly assessed the damage to my garage door, making sure I understood all of sure to explain the issues and repair options in terms I could understand. He did a beautiful job of repairing my garage door, and upgrading my springs to be able to provide needed support to the door.You can be sure that I will recommend A1 and Zach J to my family, friends, neighbors and subdivision management company. I look forward to knowing that if I have any future events with my garage door, as well as my regular maintenance/service needs, I will call A1/Zach right away, having peace of mind that I’m dealing with a reliable company with integrity and knowledgeable employees.
Kenya Quiroz
16:21 23 Oct 22
Absolutely extremely pleased with their work! Tyler my technician , called ahead, was right on time, did an amazing job, he knew and understood exactly what my issues were with the garage door right away also he took his time fixing it. Highly recommend him as a technician and A1 Garage door service. They have very fair pricing as well. They’re honestly a very great garage door service company.
Lillian Paradowski
16:34 25 Aug 22
Zack Lamb came and looked at our garage door. He replaced the springs that broke the night before. He was very friendly and very knowledgeable about what we needed. He answered our questions without any hesitation. This was not a highly pressured job to do unwanted things that didn't need to be replaced. Explained and showed us why it needed replacement. Highly recommend Zack to anyone!! A pleasant experience. Also, I appreciate that they send you a picture of who is coming out to your residence!
Lillian Paradowski
16:22 24 Aug 22
Zack Lamb came and looked at our garage door. He replaced the springs that broke the night before. He was very friendly and very knowledgeable about what we needed. He answered our questions without any hesitation. This was not a highly pressured job to do unwanted things that didn't need to be replaced. Explained and showed us why it needed replacement. Highly recommend Zack to anyone!! A pleasant experience.
Steven Cegla
03:13 17 Aug 22
A1 garage doors did amazing! John my installer did a great job installing my grandmas garage door! He came out when he said he was coming out and had a smile on his face the whole time! I will definitely be using A1 for my garage door needs!
Kyle Duchac
17:17 15 Aug 22
Greg and Dan installed my new and improved garage door opener. Install went smooth, both took the time to review all the instructions with me, on the initial setup. They finished with their thorough point by point inspection, and really gave me some peace of mind going forward. I'll only call A1 Garage, and ensure my friends and family do the same. Very grateful for all they did!
christine reilly
00:33 07 Aug 22
I had a garage spring break on a Saturday. Panic!! Weekend labor rates are crazy, right? Not at A1. It was affordable and service was the BEST! Zach explained all the options in a manner I could understand. I needed new brackets too but there was zero hard sell. He showed me the problem and then fixed it. All with totally fair pricing! I highly recommend A1! And ask for Zach!
Louis Tang
21:10 02 Aug 22
A1 Garage was phenomenal. Our technician was Steven and he was awesome to work with. He explained everything to make sure I understood what was all going on so I made the correct decision. I am not an expert at the industry prices but if I paid more than market, I’m okay with it cause of the great customer service. He replaces the springs, bolts, cables, and motor all under an hour. Everything went smoothly from scheduling to when the service was completed. Would 100% recommend to anyone and would go back in the future if needed.
Dennis Donohoe
15:14 26 Jul 22
Brandon was outstanding. He fixed my problem and suggested some other things for me to consider. I ended up getting a new garage door opener which is much better than the one I had. Price was reasonable.Andy H was great. Fixed the problem, reset controls and explained everything he did. Outstanding!Tyler was great. He got my keypad working in less than five minutes. He knew exactly what to do.
Peter Mortell
03:46 13 Jul 22
I’ve been having challenges with our garage door for the past few years. We have tried other companies in the past and it was always one problem after another. Eventually I found out about A1 Garage Door Service and Tony P stopped out at our house. To say I’m satisfied is an understatement. His ability to quickly diagnose our door issues and provide a lasting solution was exactly what we needed. We have several other garage doors that will most likely need servicing in the near future. A1 will be my first and only call. Tony P had answers to all of my questions and was very respectful. I’m very pleased with this company!
carlos ortiz
21:00 02 Jul 22
Justin was awesome gave me great information and advise. He also was very accommodating when I missed our initial meet up time. He went above and beyond to help me as best as he could, he was also very friendly and nice to both my kids when they were watching him work. Honestly great technician but even better person who takes pride in his work and likes his customers.
Malia M
17:08 21 Jun 22
To say Greg with A1 Garage Door Service was amazing is truly an understatement!!! Hands down the absolute best service we have EVER experienced! He was fast, very knowledgeable, expert work, and very thorough, clearly explaining the proper garage door maintenance as well as informing AND helping us setup our wireless garage door access!! We didn't even know that existed! Would recommend 1000%!!! We will definitely personally request Greg should we need any future services and he absolutely will be recommended to everyone we know! Thanks Greg!!
Lynn DeWalt
19:52 10 Jun 22
I was incredibly impressed with my experience with A1 Garage Door Service from start to finish! Our garage door wouldn't open and A1 was able to schedule a same day appointment to complete the work.Corey called before he came over with a time estimate, walked me through all the issues and costs, and completed the repair in the time he gave me.The communication was easy between texts and emails, and he was great to work with!Thank you for your amazing work.
Ricky Julius
00:34 14 May 22
Justin was great. Inspected old system which was not working and told me exactly what was worn out and how. He then presented me with all the options that were available to make things right. He explained everything along with the costs. He also explained finance options. We then set up an installation appointment. I was kept informed on the estimated arrival time and Justin made it right on time. When Justin arrived we went over the order and he explained what he was going to do. He was very professional and answered all questions. When the job was complete he explained all the features of the new system. He asked me several times if I had further questions. It was nice to find someone these days that wanted to verify that I was happy with what I purchased and with the install itself. Justin followed up the next day with a call to see if everything was good. I like to say that A1 was great and employees like Justin are icing on the cake. Thank You Justin...
1 1
21:35 31 Mar 22
Jed was amazing. He called ahead, was on time, and was able to address my concerns and handle my repairs right away! He showed me how everything worked which was great. All the staff is super knowledgeable, helpful and friendly… but Jed is the best! I highly recommend A1 Garage for all of your needs!
michelle ehlinger
18:17 23 Feb 22
A1 has great communication. I especially appreciate the text sent about Tyler, the tech that was dispatched, with his picture and a small bio just before my appointment.Tyler was knowledgeable and fast. He assessed my existing setup, asked what I expected, provided his suggestion with costs before completing the work. Completed the work, walked me through the new equipment, and let me test it before taking payment. All work was completed in one short appointment.
D Olson
16:14 17 Jan 22
Great technician - great work. Steve was on time for our appointment and did a great job explaining what was wrong and why it happened. We ended up doing some more part replacement than we had anticipated, but he laid out all our options so we could pick the best one for us. Would recommend highly. Just remember, garage door repair and replacement isn't cheap, no matter who does it.
Chris Breger
01:13 28 Dec 21
I was incredibly impressed with my experience with A1 Garage Door Service from start to finish! I was able to schedule a next-day service appointment which although my requests were not emergent, was super convenient. My technician, Steven, was incredibly knowledgeable and thoroughly explained the adjustments he made (including new springs and rollers that were appropriate for my door). I’m not sure if my garage door had been serviced since being built 20 years ago but, I could immediately tell a remarkable difference in the quietness and smoothness of the door and operator while opening/closing. I will definitively use A1 for all my future garage door service/installation needs!
Kevin K
22:34 13 Dec 21
A1 was referred by a friend. Great experience from my first phone call to the completion of the job. Greg was very professional from start to finish of the install, and made sure I was completely satisfied before he left. Happy to recommend A1 Garage Door Service.Second time using A-1, this time due to a broken spring. Johnathon was called in to service. Again, very professional, explained my options, and did what needed to be done. A-1 is my "go-to" for garage door service needs!
Helen Gilles
00:47 09 Dec 21
We are extremely pleased with the work Shawn K did today replacing our garage door. He was very professional, yet also friendly and an excellent communicator. He worked efficiently, cleaned up impeccably when he finished and hauled away our old door. Based on Shawn's work (and that of Tyler our A1 repairman) I would highly recommend A1 Garage Door Service to anyone. The price was fair and all aspects of the job were clearly explained during and after the work . Thank you for a great experience!
Christine C Scott
01:18 24 Nov 21
Garage is beautiful! The remote and the keypad. The light is bright. Need to post a before and after. Amazing improvement! Christian my installer 5 Stars. He even readjusted my window When I made the wrong design decision! Thank you A1.
Liam Kellogg
03:16 19 Nov 21
Jed was very professional and thorough. Not to mention how time efficient he was! He called beforehand giving me a heads up on when exactly he was gonna show up. Fixed the issue in no time. My garage door probably works better now than it ever has! Jed was very upfront with everything he was doing and what it was gonna cost. Exactly the transparency I was looking for and appreciate. Would definitely recommend A1
Jayne Ojala
23:07 18 Nov 21
This was my first time using A1 and it was a great experience. Greg and Mark were pleasant to work with. I appreciated them explaining the ifs and whys of what they were replacing. In the beginning I was overwhelmed with what needed to be done. At the end I felt relieved because I feel you get what you pay for and I feel that I got a very good service. I’ll be sure to recommend A1 and Greg and Mark.
Michele O'Dell
20:04 17 Nov 21
Working with the sales team from A1 Garage door was nice. They walked through most of the options, I say most because they never mentioned the key entry in case of power outage. Which I think I need.I was told my garage door wouldn't be in until February 2022, my garage door was in really bad shape, my sales rep did fix my old one so it would hold out until Feb. The door came in early, it arrived in November. It was installed 11/17/21.My installer Christian, was awesome! He was friendly and helpful. He got everything installed and the new door is great!I would highly recommend A1 Garage door if you need a new one, or just need to repair one.
Dennis Donohoe
01:05 06 Nov 21
Brandon was outstanding. He fixed my problem and suggested some other things for me to consider. I ended up getting a new garage door opener which is much better than the one I had. Price was reasonable.Andy H was great. Fixed the problem, reset controls and explained everything he did. Outstanding!
Carrie Streiff-Stuessy
01:06 03 Nov 21
I am very pleased with all aspects of the service that I received from A1 Garage Door Service. The customer service provider that took my initial call was courteous and caring and Jed did a wonderful job with customer service, too. He clearly communicated the issues, provided numerous options for service and was honest about what needed to be replaced and what was still working in great shape. I highly recommend Jed as a technician and the company for service!
Laura Kranitz
21:17 21 Oct 21
Jed was amazing! Sized up our needs for replacement opener, springs and rollers. Price was very reasonable and there was an online special which covered the installation cost. I am also pleased they use Lift Master products, which I trust. Also had great experience with the phone/scheduling team. They were very pleasant, responsive and professional. Overall, I could not have asked for a better experience. Thank you!
joe Presta
02:21 22 Sep 21
Thank You A-1!Best EXPERIENCE!!! Customer service, was professional, funny, personable and very intelligent..I highly recommend A-1, Tyler (Service technician ..he is your BEST asset, deserves a raise, bonus and promotion!)He explained the whole process and waited for questions and he was not pushy explained the most important to the least parts that were needed.. then made sure we were comfortable with service and price.
Andrew Kirk
21:45 18 Sep 21
Jed with A1 was great! He was very friendly, realistic, and knowledgeable- I would recommend him and A1 to anyone having issues with their garage door. Jed Called when he was 15 minutes away and arrived with in the first hour of the promise window. He quickly inspected and completed a job I’m glad I didn’t tackle myself. He took the time to explain things over more than once and we were never pressured into making an important decision to upgrade our garage door opener to a safer and more efficient unit with WiFi capabilities. A+++ Service all around! Keep up the good work.
Dan D
14:42 14 Sep 21
They did an excellent job and resolved all my issues with my garage. Great communication throughout. Greg was my technician and he was super friendly, knowledgeable, and professional. The kind of guy you would want to have a beer with but also just really knew his stuff. Would recommend A1 to anyone in need of garage door related service.
jose avila
21:27 03 Sep 21
Greg was the technician that came to service my garage door. He was the best!!!!!! He was polite, respectful and explained, in detail, all that he was going to do today. I will be ordering a new garage door early next year, so he made sure that what I currently have will make it through winter. I would definitely recommend A1 Garage Door Service to all of my friends and family. Greg even lives in my area and I will definitely support anyone from my community. He is definitely a great asset and a great ambassador for this company. I am glad I called and have already told three of my friends about A1 Garage and told them to ask for Greg.
Marlo W.
19:10 19 Aug 21
Joseph was pleasant the minute he stepped out of the truck and introduce himself. He explained everything that needed to be done thoroughly. He completed the work in a timely fashion and left nothing out of place when the job was complete. The next time I have any issues with my garage, I know who to call without hesitation. Thank you Joseph!
jim breytspraak
20:49 17 Aug 21
Tech Greg was on time, very friendly and had my garage door repaired very quickly. He was very nice and thorough through the whole repair. I would definitely recommend A1 garage door service, also the prices are very good. Very satisfied with the job done and they will also be replacing my garage door in a few months. Highly recommended ????
Steve Chesna
18:29 12 Aug 21
A1's Dispatch Team was able to fit us in immediately after the storm. They answered the phone professionally and provided great customer service. Joseph gave various options (with our very old door) that kept our budget in mind. Highly professional, attentive, and informative. Joseph was highly skilled and did a fantastic job. Resolved our issue next day and without any hassle.
Susan Wery
20:38 09 Aug 21
Johnathan did a wonderful job! He was courteous, kind helpful! He was thorough in showing me there were things that needed to be done that cannot afford to do right now. We completed what I found most essential. I will definitely pass on your company's name to neighbors. Thank you very much for the $45 tune up coupon!
Monica Freitag
18:28 26 Jul 21
Service and professionalism was great! Jed was personable and knowledgeable… nice guy! Would definitely call them again for any repair or new installation. Best part…he clearly explained what the problems were and what options were available to me. Great job!!!!!
Michael Malchow
22:46 15 Jul 21
Brandon B. was an outstanding technician to have for a service repair call he was very informative and answered any questions I had showed me what was damaged and what needed to be replaced and his recommendation for future services. He conducted himself in an extremely professional manner and was very thorough with his work and finished in a very timely manner. Hands down a 5 star technician! Thank you A1 Garage for the amazing customer service and fabulous work done! Great company would recommend!
Agnieszka Szostakiewicz
00:31 23 Jun 21
I was very pleasantly surprised by the service provided by A 1 Garage Door Service. I would definitely give them a golden star for their work. From the first phone call to the final result I found them very professional, helpful and friendly. The job was done in timely manner and the door arrived even before the estimated time which was helpful for me. Tony, the technician, was super helpful and informative, and explained everything clearly answering all silly questions. Tarek, the installer, did an amazing job all by himself. He also was very professional, showed me everything I needed to know and worked really hard non stop to have the job done. Thank You guys!!! Again I praise you for your professionalism.
CreativeName 12345
10:49 19 May 21
Tony P was excellent! Friendly, efficient, cleaned everything up, answered all my questions. Good guy. The whole thing was a good experience. I'd have answered this a lot sooner but I just now first saw your text asking me to rate him.
Dmnd Grl
22:24 20 Mar 21
02-18-2021 I called A1 Garage Service because my garage door wasn't working properly. I found coupons for this company the other day and called the office. The lady at the office answered and at first set a time for Friday but said that she'd squeeze me in today between 1000 and 1500 to get my garage door working sooner. She called me this morning to let me know the time someone would be out in 1 1/2 hours. Nick called and said he was on his way and would be here at 1415. When he got here he asked what brings him out here today? I told him about my garage door not working and he said let's take a look. He was very friendly and I felt so much at ease right away as I felt I was in good hands. He explained what was going on and showed me a few things. He did try to talk about replacing the spring but I didn't want to spend more money on something that's still working. I probably could've called another garage service place in town but I didn't think of them at the time. This place isn't the most reasonable. He's very passionate on his work ethics and very proud of it too. You're very lucky and fortunate to have such a fine young man working for you. Great job Nick.
jrlichina
02:47 17 Mar 21
Brandon called letting me know exactly when he'd be at my house and he arrived right on time. He was very professional, friendly and knowledgeable. I mentioned a few additional concerns I had with one of my doors and he took care of them quickly. Really impressed with his work ethic and the entire process by A1. Definitely top notch from setting my appointment to the end result. If I could give them more stars I would.
Brandon Batzler
13:14 06 Mar 21
Highly recommend A1 Garage Door Service for your garage door needs. I was extremely impressed and pleased with Brandon's professionalism, timeliness, quality of work, and honesty. Brandon identified the issue at hand and was able to resolve it. Additionally, he identified, communicated, showed me and asked me about other potential problems that may occur in the near future recommended that I consider fixing these items as well. Brandon allowed me to make the decision, without pressure, while providing visual proof of his analysis of the potential issues. I greatly appreciate his candor and honesty. Thank you for a job well done! Everything is working perfectly!
c R
02:23 30 Jan 21
Jonathon was an excellent technician. He went through my options with me thoroughly but in an easy to understand way and was able to identify other problems that he solved immediately. Even though I spent more than the original quote because of other parts needing to be replaced, I am happy with the level of service I received. I would use this company again and would recommend Jonathon G 999-A to anyone looking for a good technician.
Carolyn Bethge
18:52 05 Oct 20
I contacted A1 Garage Service for our garage door and when I called, a person answered the phone immediately. No leaving a message. I set up a day for A1 to come over and look at our garage door. I couldn't believe it that A1 Garage Service was open on a Sunday. Jed from the A1 Garage Service was at my door at 8:00 am. He told me it would take a hour and a half to fix our garage door. So I approved the service to be done. It was incredible the door worked beautifully. Great service and kind people.
Anna
00:32 26 Sep 20
I had wonderful experience with the company before, but this time - it was fantastic! I needed to install garage opener, in my case it was very complicated - the door was previously installed too high and it was not enough space for the opener. It was great technician Greg who generated the idea how to do it without costly door replacement! The job was done fast, everything is working perfectly. Very professionally, very smart, very friendly! Thank you, Greg, for your great job!
BEST Garage Door Repair Near You In Janesville, WI
A1 Garage Door Service is proud to be in the Janesville community. We’ve been servicing garage doors and openers in this area for many years, and we have a reputation for great customer service. When your garage door needs repair, you can count on us.
We offer 24/7 emergency service and we are experienced at repairing all types of garage doors and openers. We handle everything from big commercial jobs to simple residential repairs, so no job is too big or too small for our team of professionals.
When it comes to garage door installations, we work on any brand or style of garage door, be it a traditional model or one of the newer styles. Our skilled technicians will install your new garage door in accordance with its manufacturer’s guidelines to ensure the door can function properly and safely.
A1 Garage Door Service & Repair has trained technicians with years of experience making sure you get the best advice when it comes to choosing the right garage doors for your home. Our expert installation team can help you select high-quality residential garage doors that will give you many years of reliable service.
Our customers have trusted us with their business for years because we offer 5-star services at affordable prices. And because of this, we have received numerous positive reviews and feedback as well as high ratings.
Our Skilled Technicians Will Perform The Job Quickly and Correctly
You will be glad to know that the technicians we employ have the best training, experience, and customer service. They are licensed and have passed a background check. Our local technicians are available 24 hours 7 days per week so you can get your garage door fixed when you want it fixed. We use the best tools for the job and only use quality products that come with extended warranties where applicable.
Call us now at (503) 395-8910 for all your garage needs and to get an ACCURATE estimate.