A1 Garage Door Service
4.9
T S
15:54 02 Feb 23
He was professional, courteous, and friendly. He explained everything I had questions about, and went through the entire system to confirm order accuracy. He completely removed my old door motor/panels/parts to a beautiful new door/motor system with associated remote/panel! Very fast install and highly recommend the rectangle design vs. the traditional 4 square across panels!!
Emily Williams
21:46 30 Dec 22
We were having some issues with our garage door not working. After looking at a lot of reviews, we decided to call A1. Was super easy to set up an appointment. Devon was our technician and was able to get out to our house earlier than expected. He was super friendly and knowledgeable about what we needed to do to fix our garage door. He showed us different options and answered all of our questions. Installed it all quickly and made sure we knew everything that he had fixed. Excellent service, highly recommend!
Bruce Nowicki
18:47 01 Dec 22
Steven was an excellent tech. He was knowledgeable and understood our budget & needs in garage openers. He advised us on future quotes for doors. He took the extra time to help us set up and understand our new opener system. Great personality and very hard working. He had everything we needed on his truck & went right to work. Very pleased with the quality of service.
Karen Arbit
03:58 06 Nov 22
Zach J was truly incredible. He was prompt and respectful and thoroughly assessed the damage to my garage door, making sure I understood all of sure to explain the issues and repair options in terms I could understand. He did a beautiful job of repairing my garage door, and upgrading my springs to be able to provide needed support to the door.You can be sure that I will recommend A1 and Zach J to my family, friends, neighbors and subdivision management company. I look forward to knowing that if I have any future events with my garage door, as well as my regular maintenance/service needs, I will call A1/Zach right away, having peace of mind that I’m dealing with a reliable company with integrity and knowledgeable employees.
Kenya Quiroz
16:21 23 Oct 22
Absolutely extremely pleased with their work! Tyler my technician , called ahead, was right on time, did an amazing job, he knew and understood exactly what my issues were with the garage door right away also he took his time fixing it. Highly recommend him as a technician and A1 Garage door service. They have very fair pricing as well. They’re honestly a very great garage door service company.
Lillian Paradowski
16:34 25 Aug 22
Zack Lamb came and looked at our garage door. He replaced the springs that broke the night before. He was very friendly and very knowledgeable about what we needed. He answered our questions without any hesitation. This was not a highly pressured job to do unwanted things that didn't need to be replaced. Explained and showed us why it needed replacement. Highly recommend Zack to anyone!! A pleasant experience. Also, I appreciate that they send you a picture of who is coming out to your residence!
Lillian Paradowski
16:22 24 Aug 22
Zack Lamb came and looked at our garage door. He replaced the springs that broke the night before. He was very friendly and very knowledgeable about what we needed. He answered our questions without any hesitation. This was not a highly pressured job to do unwanted things that didn't need to be replaced. Explained and showed us why it needed replacement. Highly recommend Zack to anyone!! A pleasant experience.
Steven Cegla
03:13 17 Aug 22
A1 garage doors did amazing! John my installer did a great job installing my grandmas garage door! He came out when he said he was coming out and had a smile on his face the whole time! I will definitely be using A1 for my garage door needs!
Kyle Duchac
17:17 15 Aug 22
Greg and Dan installed my new and improved garage door opener. Install went smooth, both took the time to review all the instructions with me, on the initial setup. They finished with their thorough point by point inspection, and really gave me some peace of mind going forward. I'll only call A1 Garage, and ensure my friends and family do the same. Very grateful for all they did!
christine reilly
00:33 07 Aug 22
I had a garage spring break on a Saturday. Panic!! Weekend labor rates are crazy, right? Not at A1. It was affordable and service was the BEST! Zach explained all the options in a manner I could understand. I needed new brackets too but there was zero hard sell. He showed me the problem and then fixed it. All with totally fair pricing! I highly recommend A1! And ask for Zach!
Louis Tang
21:10 02 Aug 22
A1 Garage was phenomenal. Our technician was Steven and he was awesome to work with. He explained everything to make sure I understood what was all going on so I made the correct decision. I am not an expert at the industry prices but if I paid more than market, I’m okay with it cause of the great customer service. He replaces the springs, bolts, cables, and motor all under an hour. Everything went smoothly from scheduling to when the service was completed. Would 100% recommend to anyone and would go back in the future if needed.
Dennis Donohoe
15:14 26 Jul 22
Brandon was outstanding. He fixed my problem and suggested some other things for me to consider. I ended up getting a new garage door opener which is much better than the one I had. Price was reasonable.Andy H was great. Fixed the problem, reset controls and explained everything he did. Outstanding!Tyler was great. He got my keypad working in less than five minutes. He knew exactly what to do.
Peter Mortell
03:46 13 Jul 22
I’ve been having challenges with our garage door for the past few years. We have tried other companies in the past and it was always one problem after another. Eventually I found out about A1 Garage Door Service and Tony P stopped out at our house. To say I’m satisfied is an understatement. His ability to quickly diagnose our door issues and provide a lasting solution was exactly what we needed. We have several other garage doors that will most likely need servicing in the near future. A1 will be my first and only call. Tony P had answers to all of my questions and was very respectful. I’m very pleased with this company!
carlos ortiz
21:00 02 Jul 22
Justin was awesome gave me great information and advise. He also was very accommodating when I missed our initial meet up time. He went above and beyond to help me as best as he could, he was also very friendly and nice to both my kids when they were watching him work. Honestly great technician but even better person who takes pride in his work and likes his customers.
Malia M
17:08 21 Jun 22
To say Greg with A1 Garage Door Service was amazing is truly an understatement!!! Hands down the absolute best service we have EVER experienced! He was fast, very knowledgeable, expert work, and very thorough, clearly explaining the proper garage door maintenance as well as informing AND helping us setup our wireless garage door access!! We didn't even know that existed! Would recommend 1000%!!! We will definitely personally request Greg should we need any future services and he absolutely will be recommended to everyone we know! Thanks Greg!!
Lynn DeWalt
19:52 10 Jun 22
I was incredibly impressed with my experience with A1 Garage Door Service from start to finish! Our garage door wouldn't open and A1 was able to schedule a same day appointment to complete the work.Corey called before he came over with a time estimate, walked me through all the issues and costs, and completed the repair in the time he gave me.The communication was easy between texts and emails, and he was great to work with!Thank you for your amazing work.
Ricky Julius
00:34 14 May 22
Justin was great. Inspected old system which was not working and told me exactly what was worn out and how. He then presented me with all the options that were available to make things right. He explained everything along with the costs. He also explained finance options. We then set up an installation appointment. I was kept informed on the estimated arrival time and Justin made it right on time. When Justin arrived we went over the order and he explained what he was going to do. He was very professional and answered all questions. When the job was complete he explained all the features of the new system. He asked me several times if I had further questions. It was nice to find someone these days that wanted to verify that I was happy with what I purchased and with the install itself. Justin followed up the next day with a call to see if everything was good. I like to say that A1 was great and employees like Justin are icing on the cake. Thank You Justin...
1 1
21:35 31 Mar 22
Jed was amazing. He called ahead, was on time, and was able to address my concerns and handle my repairs right away! He showed me how everything worked which was great. All the staff is super knowledgeable, helpful and friendly… but Jed is the best! I highly recommend A1 Garage for all of your needs!
michelle ehlinger
18:17 23 Feb 22
A1 has great communication. I especially appreciate the text sent about Tyler, the tech that was dispatched, with his picture and a small bio just before my appointment.Tyler was knowledgeable and fast. He assessed my existing setup, asked what I expected, provided his suggestion with costs before completing the work. Completed the work, walked me through the new equipment, and let me test it before taking payment. All work was completed in one short appointment.
D Olson
16:14 17 Jan 22
Great technician - great work. Steve was on time for our appointment and did a great job explaining what was wrong and why it happened. We ended up doing some more part replacement than we had anticipated, but he laid out all our options so we could pick the best one for us. Would recommend highly. Just remember, garage door repair and replacement isn't cheap, no matter who does it.
Chris Breger
01:13 28 Dec 21
I was incredibly impressed with my experience with A1 Garage Door Service from start to finish! I was able to schedule a next-day service appointment which although my requests were not emergent, was super convenient. My technician, Steven, was incredibly knowledgeable and thoroughly explained the adjustments he made (including new springs and rollers that were appropriate for my door). I’m not sure if my garage door had been serviced since being built 20 years ago but, I could immediately tell a remarkable difference in the quietness and smoothness of the door and operator while opening/closing. I will definitively use A1 for all my future garage door service/installation needs!
Kevin K
22:34 13 Dec 21
A1 was referred by a friend. Great experience from my first phone call to the completion of the job. Greg was very professional from start to finish of the install, and made sure I was completely satisfied before he left. Happy to recommend A1 Garage Door Service.Second time using A-1, this time due to a broken spring. Johnathon was called in to service. Again, very professional, explained my options, and did what needed to be done. A-1 is my "go-to" for garage door service needs!
Helen Gilles
00:47 09 Dec 21
We are extremely pleased with the work Shawn K did today replacing our garage door. He was very professional, yet also friendly and an excellent communicator. He worked efficiently, cleaned up impeccably when he finished and hauled away our old door. Based on Shawn's work (and that of Tyler our A1 repairman) I would highly recommend A1 Garage Door Service to anyone. The price was fair and all aspects of the job were clearly explained during and after the work . Thank you for a great experience!
Christine C Scott
01:18 24 Nov 21
Garage is beautiful! The remote and the keypad. The light is bright. Need to post a before and after. Amazing improvement! Christian my installer 5 Stars. He even readjusted my window When I made the wrong design decision! Thank you A1.
Liam Kellogg
03:16 19 Nov 21
Jed was very professional and thorough. Not to mention how time efficient he was! He called beforehand giving me a heads up on when exactly he was gonna show up. Fixed the issue in no time. My garage door probably works better now than it ever has! Jed was very upfront with everything he was doing and what it was gonna cost. Exactly the transparency I was looking for and appreciate. Would definitely recommend A1
Jayne Ojala
23:07 18 Nov 21
This was my first time using A1 and it was a great experience. Greg and Mark were pleasant to work with. I appreciated them explaining the ifs and whys of what they were replacing. In the beginning I was overwhelmed with what needed to be done. At the end I felt relieved because I feel you get what you pay for and I feel that I got a very good service. I’ll be sure to recommend A1 and Greg and Mark.
Michele O'Dell
20:04 17 Nov 21
Working with the sales team from A1 Garage door was nice. They walked through most of the options, I say most because they never mentioned the key entry in case of power outage. Which I think I need.I was told my garage door wouldn't be in until February 2022, my garage door was in really bad shape, my sales rep did fix my old one so it would hold out until Feb. The door came in early, it arrived in November. It was installed 11/17/21.My installer Christian, was awesome! He was friendly and helpful. He got everything installed and the new door is great!I would highly recommend A1 Garage door if you need a new one, or just need to repair one.
Dennis Donohoe
01:05 06 Nov 21
Brandon was outstanding. He fixed my problem and suggested some other things for me to consider. I ended up getting a new garage door opener which is much better than the one I had. Price was reasonable.Andy H was great. Fixed the problem, reset controls and explained everything he did. Outstanding!
Carrie Streiff-Stuessy
01:06 03 Nov 21
I am very pleased with all aspects of the service that I received from A1 Garage Door Service. The customer service provider that took my initial call was courteous and caring and Jed did a wonderful job with customer service, too. He clearly communicated the issues, provided numerous options for service and was honest about what needed to be replaced and what was still working in great shape. I highly recommend Jed as a technician and the company for service!
Laura Kranitz
21:17 21 Oct 21
Jed was amazing! Sized up our needs for replacement opener, springs and rollers. Price was very reasonable and there was an online special which covered the installation cost. I am also pleased they use Lift Master products, which I trust. Also had great experience with the phone/scheduling team. They were very pleasant, responsive and professional. Overall, I could not have asked for a better experience. Thank you!
joe Presta
02:21 22 Sep 21
Thank You A-1!Best EXPERIENCE!!! Customer service, was professional, funny, personable and very intelligent..I highly recommend A-1, Tyler (Service technician ..he is your BEST asset, deserves a raise, bonus and promotion!)He explained the whole process and waited for questions and he was not pushy explained the most important to the least parts that were needed.. then made sure we were comfortable with service and price.
Andrew Kirk
21:45 18 Sep 21
Jed with A1 was great! He was very friendly, realistic, and knowledgeable- I would recommend him and A1 to anyone having issues with their garage door. Jed Called when he was 15 minutes away and arrived with in the first hour of the promise window. He quickly inspected and completed a job I’m glad I didn’t tackle myself. He took the time to explain things over more than once and we were never pressured into making an important decision to upgrade our garage door opener to a safer and more efficient unit with WiFi capabilities. A+++ Service all around! Keep up the good work.
Dan D
14:42 14 Sep 21
They did an excellent job and resolved all my issues with my garage. Great communication throughout. Greg was my technician and he was super friendly, knowledgeable, and professional. The kind of guy you would want to have a beer with but also just really knew his stuff. Would recommend A1 to anyone in need of garage door related service.
jose avila
21:27 03 Sep 21
Greg was the technician that came to service my garage door. He was the best!!!!!! He was polite, respectful and explained, in detail, all that he was going to do today. I will be ordering a new garage door early next year, so he made sure that what I currently have will make it through winter. I would definitely recommend A1 Garage Door Service to all of my friends and family. Greg even lives in my area and I will definitely support anyone from my community. He is definitely a great asset and a great ambassador for this company. I am glad I called and have already told three of my friends about A1 Garage and told them to ask for Greg.
Marlo W.
19:10 19 Aug 21
Joseph was pleasant the minute he stepped out of the truck and introduce himself. He explained everything that needed to be done thoroughly. He completed the work in a timely fashion and left nothing out of place when the job was complete. The next time I have any issues with my garage, I know who to call without hesitation. Thank you Joseph!
jim breytspraak
20:49 17 Aug 21
Tech Greg was on time, very friendly and had my garage door repaired very quickly. He was very nice and thorough through the whole repair. I would definitely recommend A1 garage door service, also the prices are very good. Very satisfied with the job done and they will also be replacing my garage door in a few months. Highly recommended ????
Steve Chesna
18:29 12 Aug 21
A1's Dispatch Team was able to fit us in immediately after the storm. They answered the phone professionally and provided great customer service. Joseph gave various options (with our very old door) that kept our budget in mind. Highly professional, attentive, and informative. Joseph was highly skilled and did a fantastic job. Resolved our issue next day and without any hassle.
Susan Wery
20:38 09 Aug 21
Johnathan did a wonderful job! He was courteous, kind helpful! He was thorough in showing me there were things that needed to be done that cannot afford to do right now. We completed what I found most essential. I will definitely pass on your company's name to neighbors. Thank you very much for the $45 tune up coupon!
Monica Freitag
18:28 26 Jul 21
Service and professionalism was great! Jed was personable and knowledgeable… nice guy! Would definitely call them again for any repair or new installation. Best part…he clearly explained what the problems were and what options were available to me. Great job!!!!!
Michael Malchow
22:46 15 Jul 21
Brandon B. was an outstanding technician to have for a service repair call he was very informative and answered any questions I had showed me what was damaged and what needed to be replaced and his recommendation for future services. He conducted himself in an extremely professional manner and was very thorough with his work and finished in a very timely manner. Hands down a 5 star technician! Thank you A1 Garage for the amazing customer service and fabulous work done! Great company would recommend!
Agnieszka Szostakiewicz
00:31 23 Jun 21
I was very pleasantly surprised by the service provided by A 1 Garage Door Service. I would definitely give them a golden star for their work. From the first phone call to the final result I found them very professional, helpful and friendly. The job was done in timely manner and the door arrived even before the estimated time which was helpful for me. Tony, the technician, was super helpful and informative, and explained everything clearly answering all silly questions. Tarek, the installer, did an amazing job all by himself. He also was very professional, showed me everything I needed to know and worked really hard non stop to have the job done. Thank You guys!!! Again I praise you for your professionalism.
CreativeName 12345
10:49 19 May 21
Tony P was excellent! Friendly, efficient, cleaned everything up, answered all my questions. Good guy. The whole thing was a good experience. I'd have answered this a lot sooner but I just now first saw your text asking me to rate him.
Dmnd Grl
22:24 20 Mar 21
02-18-2021 I called A1 Garage Service because my garage door wasn't working properly. I found coupons for this company the other day and called the office. The lady at the office answered and at first set a time for Friday but said that she'd squeeze me in today between 1000 and 1500 to get my garage door working sooner. She called me this morning to let me know the time someone would be out in 1 1/2 hours. Nick called and said he was on his way and would be here at 1415. When he got here he asked what brings him out here today? I told him about my garage door not working and he said let's take a look. He was very friendly and I felt so much at ease right away as I felt I was in good hands. He explained what was going on and showed me a few things. He did try to talk about replacing the spring but I didn't want to spend more money on something that's still working. I probably could've called another garage service place in town but I didn't think of them at the time. This place isn't the most reasonable. He's very passionate on his work ethics and very proud of it too. You're very lucky and fortunate to have such a fine young man working for you. Great job Nick.
jrlichina
02:47 17 Mar 21
Brandon called letting me know exactly when he'd be at my house and he arrived right on time. He was very professional, friendly and knowledgeable. I mentioned a few additional concerns I had with one of my doors and he took care of them quickly. Really impressed with his work ethic and the entire process by A1. Definitely top notch from setting my appointment to the end result. If I could give them more stars I would.
Brandon Batzler
13:14 06 Mar 21
Highly recommend A1 Garage Door Service for your garage door needs. I was extremely impressed and pleased with Brandon's professionalism, timeliness, quality of work, and honesty. Brandon identified the issue at hand and was able to resolve it. Additionally, he identified, communicated, showed me and asked me about other potential problems that may occur in the near future recommended that I consider fixing these items as well. Brandon allowed me to make the decision, without pressure, while providing visual proof of his analysis of the potential issues. I greatly appreciate his candor and honesty. Thank you for a job well done! Everything is working perfectly!
c R
02:23 30 Jan 21
Jonathon was an excellent technician. He went through my options with me thoroughly but in an easy to understand way and was able to identify other problems that he solved immediately. Even though I spent more than the original quote because of other parts needing to be replaced, I am happy with the level of service I received. I would use this company again and would recommend Jonathon G 999-A to anyone looking for a good technician.
Carolyn Bethge
18:52 05 Oct 20
I contacted A1 Garage Service for our garage door and when I called, a person answered the phone immediately. No leaving a message. I set up a day for A1 to come over and look at our garage door. I couldn't believe it that A1 Garage Service was open on a Sunday. Jed from the A1 Garage Service was at my door at 8:00 am. He told me it would take a hour and a half to fix our garage door. So I approved the service to be done. It was incredible the door worked beautifully. Great service and kind people.
Anna
00:32 26 Sep 20
I had wonderful experience with the company before, but this time - it was fantastic! I needed to install garage opener, in my case it was very complicated - the door was previously installed too high and it was not enough space for the opener. It was great technician Greg who generated the idea how to do it without costly door replacement! The job was done fast, everything is working perfectly. Very professionally, very smart, very friendly! Thank you, Greg, for your great job!
A1 Garage Door Service & Repair In Janesville, WI
A1 Garage Door Service is proud to be in the Janesville community. We’ve been servicing garage doors and openers in this area for many years, and we have a reputation for great customer service. When your garage door needs repair, you can count on us.
We offer 24/7 emergency service and we are experienced at repairing all types of garage doors and openers. We handle everything from big commercial jobs to simple residential repairs, so no job is too big or too small for our team of professionals.
When it comes to garage door installations, we work on any brand or style of garage door, be it a traditional model or one of the newer styles. Our skilled technicians will install your new garage door in accordance with its manufacturer’s guidelines to ensure the door can function properly and safely.
A1 Garage Door Service & Repair has trained technicians with years of experience making sure you get the best advice when it comes to choosing the right garage doors for your home. Our expert installation team can help you select high-quality residential garage doors that will give you many years of reliable service.
Our customers have trusted us with their business for years because we offer 5-star services at affordable prices. And because of this, we have received numerous positive reviews and feedback as well as high ratings.
24-hour Emergency Service and Quick Response Times
Our experienced technicians have the skills and expertise to handle every type of garage door service you can think of. From repairs and replacements to installations, we can handle it all. No matter how large or small your project, our team of experts will help you make the right decisions for your unique space.
What’s more, we stock all parts on our trucks so that when we show up at your home, we’re ready to work immediately. No waiting around while someone goes to pick up a part, we have everything in stock and ready to go.
With 24-hour emergency service and quick response times, we’ll get your garage door back up and running in no time. We carry a wide range of quality products from leading manufacturers so you know what you’re getting is built tough. Plus, our professional team can fix any issue with any brand unit.
At A1 Garage Door Service & Repair in Janesville WI, we’re committed to you – the customer.
Our Skilled Technicians Will Perform The Job Quickly and Correctly
You will be glad to know that the technicians we employ have the best training, experience, and customer service. They are licensed and have passed a background check. Our local technicians are available 24 hours 7 days per week so you can get your garage door fixed when you want it fixed. We use the best tools for the job and only use quality products that come with extended warranties where applicable.
Call us now at (503) 395-8910 for all your garage needs and to get a free estimate.