A1 Garage Door Service
4.8
Ronald Niece
20:51 28 Sep 22
We had a wonderful experience with A1 Garage Door Service today. Megan, who scheduled our appt was very pleasant, efficient, and helpful, which we appreciated. Jeff G., our technician, was very considerate & professional. He called when he was on the way, arrived when he said he would, did a thorough examination of our problem, and was very patient explaining what needed to be done to repair the door. Jeff was very knowledgeable and really seemed to love doing his job! It was a pleasure meeting him and we look forward to working with him in the future!Thanks A1 for having such awesome employees!!
Victoria Sinden
20:19 14 Sep 22
Cameron was great! Not only did he offer a great deal working closely with Taylor, the in house sales rep, he also repaired our current door to hold us over. We took several other quotes and ultimately fixing our current issue providing safety and service is what sold is on A-1. 10/10 would recommend and use again (except you won’t need to because they have a patented lifetime warranty).
Susan Wright
19:39 02 Sep 22
Our technician Jeff G. was amazing to work with! He explained everything in detail, was very transparent and made us feel very comfortable about our decision. In addition, he handled everything with warmth and humor, which made the entire experience (even spending money!) very enjoyable. We will ask for him personally for any garage door needs with A1 in the future! We highly recommend this company. They have taken very good care of us!
Brad Carver
12:13 27 Aug 22
This company is 5 star. I called late on a Thursday night after the springs broke on my garage door and they sent someone late on Friday. I was very happy they were able to send someone out that quick. Jeff, our service man, was amazing. He was very courteous, cleaned up any mess, and made sure everything was perfect. I could not be happier about the outcome. Thank you!!
Amanda Masters
16:13 09 Aug 22
Josh did an amazing job on my recent garage door repair. Gave me several options and talked through pricing upfront with no surprises. He was very professional and thorough. Will definitely be using A1 again if I need anything
Dean Jepson
23:03 27 Jul 22
Steve S was our technician. He did a great job explaining my options on the door issue we had. After deciding to replace 2 old openers, he explained clearly what our opener options were. The install was quickly and professionally. It was also nice to receive a discount since I'm old. A+
Kristine Focht
21:57 21 Jul 22
Every aspect of dealing with A1 was excellent. Initial phone call was handled in a professional and friendly manner. On site technicians Josh and Rory were knowledgeable about my 18 year old system and presented options to save it versus buying new motors. I chose to install new motors and keypads. Josh and Cory installed these efficiently and then went the extra mile to help me program our cars on a very hot July day. Recommend A1 with no reservations at all!
Thinkingof You
20:34 21 Jul 22
I’ve used A1 multiple times for garage tune up work. Last week I had a person from A1 who did NOT meet the normal standards of A1 and the work that was done was less than satisfactory. I reached out to A1 to explain the new issues that had arose in less than a week of someone coming out. A1 apologized and sent out Jeff yesterday to review and correct the job from the previous serviceman.Jeff went above and beyond the call of duty. He is a good man who has a wealth of knowledge about life with many experiences and I recommend him alone for that. Now add on top that he actually does the job correctly! In 2022 I am sure we all have had people who have taken advantage of us and left us far from happy with our services. So it was refreshing to have someone like Jeff who treated his job with such respect and high regard.Jeff took the time to explain why things were not working correctly with my door and explained what to expect as he made repairs. I will admit, I think he may have done a couple extra items for me complimentary to make up for my not so good experience previously. Not expected, but very much appreciated.Overall…Jeff is the reason I am actually doing a review because I normally do not do them. Also I want A1 to know they have a winner in Jeff and need more like him.
Bonnie Decker
19:47 19 Jul 22
Today I was helped by Jeff and Matt in getting a brand new garage door with all new tracking, motor, and opener. I have an older home and they did a great job explaining how it would work in my home. No one enjoys spending money when it wasn’t something you were planning to do but these gentlemen made a huge difference with helping me relax and get a great quality product for my money. I appreciate their time!
susan hughes
21:45 11 Jul 22
I had no idea what company to call when the spring broke on my garage door. But I got real lucky when I randomly chose A1 Garage Door Service. And the repairman Josh was very polite, caring & explained everything in detail. I would highly recommend this company to anyone, reasonable price & especially Josh as a repairman, he was the best!!
JaVon McGee
00:00 07 Jul 22
Jeff aka Bear was GREAT!!! Highly recommend working with him. Made my experience so much more better. He very patient, explained everything, didn’t try to up sale me, and understood my needs. A1 has a great person representing their company with my man Bear. Keep up the good work!!!
Elvia J Brown
14:54 06 Jul 22
I'm so excited I can now use my garage door again. Thanks to Josh Beverly, he is so awesome and friendly. He's a great asset to your company. He informed me of everything he was doing and gave me great advice on getting the MyQ adapter. Josh informed me of what it would cost me right up front and I appreciate that. I will for sure tell my friends to use A1 and to ask for Josh Beverly because he's the man. Thank you Josh for being so professional, caring and friendly too. You truly made my day🙂🙂
Kris Koenig
15:34 01 Jul 22
Where do I start? The team ( Josh, Jake, Jordan and Cameron) at A1 went above and beyond helping me with my garage. Is was a unique door with difficult staging. They were up for the challenge and competed my door to my satisfaction. A1 is now my go to garage door company.
L Worth
03:01 28 Jun 22
Due to a broken spring, we were unable to open or close our garage door. We called other businesses, but no one was available to come out for another week. A1 was able to get someone out within 2 hours! Josh and the other tech did an outstanding job on the repair explaining what they were doing at every step. They did an inspection on other parts to ensure everything was operating as it should. Due to the excellent service and repair work that was done, we are adding A1 to our list of companies we can count on for home repairs (garage doors). Thank you, A1!!
Andrea Taffe
18:55 17 Jun 22
Absolutely 100% pleased with Jeff Gardner. This guy knows what he's doing, an absolute gentleman and very communicable. We had a great conversation about the door cables. I didn't feel like he was in this to make the day's numbers, rather I felt taken care of. He reall is a Bear of a guy and when I need my doors replaced, better believe this guy will do them. No joke. This is the guy. When we say for garages we know a guy, Jeff is that guy. Thanks so much.
Scott Snell
21:20 16 Jun 22
Josh did a great job installing 2 new garage doors. Tear down and install was quick with no complications. A1 had a great turn around time from appointment to install, just one week. Would definitely recommend to anyone needing a quality job at the right price.
C Koskey
19:43 16 Jun 22
A1 Garage Door Service serviced my overhead door and I can't say enough about what a good experience it was. I received a text notifying me of who my tech would be to include his photo. I also received a call from the tech confirming his arrival time. He was knowledgeable, courteous and offered some suggestions but not pushy. We definitely will be recommending A1!
Susan Kane
18:28 15 Jun 22
Josh was incredibly helpful even as I kept changing my mind. He was informative, patient and put no pressure on me to pick a specific option, it was all about what was best for me. Once I made my selection he made sure everything was finalized to ensure the time frame I needed. I’m very grateful.
Teena Barber
17:01 31 May 22
Will was amazing. So knowledgeable, took time to show and explain things to me in detail without hesitation. Was prompt, personable, respectful and helpful. Also answered questions for my neighbor before leaving. Great young man that is very smart about garages and obvious he truly enjoyes his job. Thank you
Mark Gruenhaupt
01:32 13 Apr 22
Will did an amazing job. He took the time to analyze the issue and provide a very detailed description of options and different pricing. He was very knowledgeable and did excellent work. The pricing was a little higher than I expected, but with a call fee of only $25 I definitely had the option to shop around. Very friendly and helpful staff answering calls also.
Rick Romero
20:41 04 Apr 22
I called out A1 to help with a shop door that wasn’t closing. They sent out Mitch I think his name was. He was kind of rude and seemed upset that I couldn’t spoon feed him the reason the door wasn’t operating. I’m not a garage door tech so how would I know? He convinced me the springs needed to be replaced so I did. A week later the door wouldn’t close again. I called A1 again to come out and finally fix my door and this time they sent out Will. Will was very nice and eager to find out exactly what was wrong. He replaced the rollers, adjusted the spring tension and adjusted the tracks to the correct position. Will did a fantastic job and the door is now working flawlessly. Will is the ONLY reason I will continue to use A1 in the future and why this rating isn’t 1 star.
Mellissa Collins
16:06 29 Mar 22
I couldn't be happier they were amazing I'm so happy! They were professional they did the job fast. I absolutely love the work I'm so so pleased with this company with its workers I wish I could give them more than five stars. I'm telling all my family and friends about them thank you guys job well done
Amanda Floyd
18:28 25 Feb 22
Great experience! Wonderful job done by Devin & Dustin. Professional, knowledgeable, quick to get the job done. Easy to communicate with the company. Also, they travelled to a somewhat remote area without hesitation.
Christopher Martin
19:22 23 Feb 22
Devin and Dustin were fantastic. Came out and replaced the springs, cables, bearings, etc on a double garage door. Spring just popped last night while we were all in the house (door not even in use). A1 was out there the next day, had it all replaced in about an hour, and the door actually does seem to operate smoother than I can recall. Laid out all the options, no pressure to go with the full replacement and lifetime springs, but we felt that was best for us, and we’re very happy with the service we received. Would definitely recommend Devin, Dustin, and A1.
Kari Lewis
15:29 08 Feb 22
Mitchell text me beforehand and introduced himself and then called me to let me know he his ETA. I liked that he gave me the price on everything, needed a new keypad and door opener's,, price I thought was very reasonable, he didn't try to sale me anything else. I would definitely call back for any future work that might need to be done.
Emily Eaton
02:20 20 Jan 22
Our appointment was scheduled for a future date, but due to a cancellation A1 reached out to us and wanted to see if they could help us out even sooner. Because of this, Mitchell arrived that afternoon and he installed exactly what we were wanting. He was very professional and informative as to the garage door motor we were purchasing. Incredibly pleased with the installation & product!
Karen c
16:26 02 Jan 22
Fast, friendly, reasonable service. Listened to me! Made me feel comfortable with thier service.Before the technician arrived i was sent a small introduction including his picture. Very respectful. Did great work
Karen Smith
23:23 23 Dec 21
I enjoyed talking to Corey today. He repaired my garage door quickly and efficiently. I will definitely keep them in mind to do the other door sometime next year. Couldn't be more pleased. Thank you Corey and A1 Garage Doors!
Kellee Ball
16:53 20 Dec 21
Very easy to schedule online. Appointment available right when I needed it. Mitchell was very nice and professional. He explained everything that needed to be done and after completion he showed me exactly what was done. I really appreciated having a company that actually showed up when they said they would and did the job correctly the first time. I also liked that a picture of the technician was sent so I knew who was coming. Thank you so much for a job well done, Mitchell. I will definitely recommend A1 to others.
vaughn california
20:57 17 Dec 21
December 2021…Had a problem with one of my garage door openers that was previously installed. (See Previous Review Below) With that, one of the openers malfunctioned and A1 repaired it in record time. Same opener malfunctioned again. However…this time, not only, did I continue to receive quick service but, A1 completely replaced the opener with an brand new updated opener. All with, “No questions asked”. Also, they sent down an install team from Wichita to make sure my problems where expediently resolved. I can’t say enough about the entire team at A1. From the office operations all the way through to the installers. This truly is a 5-Star company. I’m a customer for life…Thank you A1 for remembering the ancient art of Customer Service!August 2021…Had 2 garage door openers installed today. Both of which are the best openers on the market. With that said…The technicians, Cory and his crew were spectacular. A field manager even showed up just to thank me for choosing A1. These guys walked me through the entire install process. Explaining to me what needed to be done, what my options were, and what would be the best option to execute the best result. After just a few hours they were finishing up. Upon completion Cory walk me through the entire process of setting up the garage doors with my own personal codes and the openers.A1 Garage Door Services are of the highest in the industry. Their pricing is what I expected to pay. However, with the service you would of thought I paid more!A1 Is a 5 star company and if you want this kind of service I would implore you to chose the best in the buisness…A1 has earned my buisness and I’m a customer for life. A huge thank you to A1 and their team.
Rob Barrett
20:52 30 Nov 21
Corey did a fantastic job. Was very thorough in explaining everything and making sure all of our questions were answered. There was no high-pressure sales pitch and the work he did was excellent.
Dymon Dawson
22:45 04 Nov 21
Steven did an outstanding job on my garage door. I wasn't expecting the work to be done today but I'm glad it was. Again an excellent job well done.
Keith Eynon
14:53 02 Nov 21
A1 was actually the second call I made when my garage door failed. I chose them because the first place just gave a price and the phone call felt rushed and short. A1 let me know they had options depending on my budget, quality, and warranty I could choose from.Corey came out to evaluate the damage and made recommendations based on what I was looking for, not selling more than I needed. Corey will not only explain what you need and why, he will also show you and let you make a no pressure decision.The experience I had with this company from the first call to the final bill was absolutely phenomenal! They thrive on customer service and communication.Thank you guys for helping me out on such short notice!
Justin Davis
21:53 29 Oct 21
Very Happy with there customer service. My technician Corey was amazing. He spotted my cable was coming apart. Was able to get new cables and springs same day. Corey was very upfront and friendly. Was on time. Very satisfied with their work my garage door is running and working properly thanks to A1 garage door. I would recommend them for sure.
Michael Schamberger
21:20 27 Oct 21
Corey was the technician that arrived, and I'm glad he did. He was personable, professional, and knew his business. He came to install an opener, but then I had him service all 3 doors, and then convert my doors from side spring to torsion springs. Anytime I asked about a job, he gave me options and told me the pros and cons of of each. I spent a little more than intended, but I consider it money well spent. I've only lived in OP for 2 years, but I can definitely say I now have a permanent garage service company. The poor guy worked right through his lunch time. 🙂
Kimmie Bartenslager
18:13 14 Oct 21
Carson did a tremendous job with repairing our garage door opener. He was fast, efficient, and very polite. He had the door fixed in no time for very little cost. I would definitely use A1 again and recommend them to anyone needing a garage door repaired.
Max Khatthaname
01:52 14 Oct 21
Carsen came out for an install for a Genie opener and did a great job. Was very transparent with info and let me know how to reprogram the unit due to a spacing issue with the set up. (Air duct was 1/10" too low - causing the door not to open all the way) He did an amazing job! Definitely would recommend A1 to anyone. I'd rather know who is coming to work on my house than a Home depot 3rd party contractor.
Betty White
17:59 05 Oct 21
The technician that came out and helped my husband and myself was Joe Hedlund. He was very helpful and informative. He took his time and explained the process and how long the wait would be. We enjoyed his company and customer service. I would give these guys a call if your in the market for any garage door service.
Danielle Woodard
19:59 15 Sep 21
Nathan did a great job. He was super friendly and explained everything. He got my door installed and programmed the outside panel, the car fobs, and got the video camera all set up. Thank you so much for the excellent customer service!!!
Merideth Kubalik
18:17 10 Aug 21
Cory was prompt, knowledgeable, professional, gave us lots of options, with clear explanations. We were really in a pickle and he made sure to make us well informed about decisions we could make regarding our garage door. He worked with us to make sure we had safe, economical choices that we were comfortable with. We’re so grateful for his willingness and patience to go through every detail!! I would definitely recommend him and this company!
Laila Jackson
15:13 23 Jun 21
I am very happy with my new garage opener!!! Thank you A1; I was pleasantly surprised with your reasonable competitive prices as well. Joe was very pleasant and he demonstrated great customer service skills. Not only was he patient while answering my questions, he took the time to show me how to add a helpful app, he programmed an extra remote for my husband's vehicle and updated our current key pad as a courtesy. Thank you Joe!!! We need more knowledgeable caring associates like you😊
Betty White
17:00 25 May 21
The technician that came out and helped my husband and myself was Joe Hedlund. He was very helpful and informative. He took his time and explained the process and how long the wait would be. We enjoyed his company and customer service. I would give these guys a call if your in the market for any garage door service.
Robert Frank
16:41 25 May 21
Joe was a knowledgeable, technically competent, punctual and personable service technician. He diagnosed the problems and gave several options to solve them. He gave several technical owner sustainment maintenance tips to keep the doors in good operating order once he completed his work. I would highly recommend him and A1 Garage Door Service to my friends, if they need garage door repairs or maintenance. I also felt comfortable with A1’s lifetime warranty because I felt they would still be around in the long run. I am extremely satisfied with his corrective actions to repair my two garage doors.Robert Frank
Michael Sullivan
22:48 11 May 21
Very professional. My technician, Joe H, was great. Friendly, professional and didn't pressure me on any extras. One note ... whoever takes the bookings in the office needs to be upfront about the trip charge in addition to what I was paying for the tune-up. It was not mentioned to me and it is not listed on the coupon. I understand why it is there and I don't mind paying, however, A1 should be up front about it.
vaughn california
19:50 11 May 21
Had 2 garage door openers installed today. Both of which are the best openers on the market. With that said…The technicians, Cory and his crew were spectacular. A field manager even showed up just to thank me for choosing A1. These guys walked me through the entire install process. Explaining to me what needed to be done, what my options were, and what would be the best option to execute the best result. After just a few hours they were finishing up. Upon completion Cory walk me through the entire process of setting up the garage doors with my own personal codes and the openers.A1 Garage Door Services are of the highest in the industry. Their pricing is what I expected to pay. However, with the service you would of thought I paid more!A1 Is a 5 star company and if you want this kind of service I would implore you to chose the best in the buisness…A1 has earned my buisness and I’m a customer for life. A huge thank you to A1 and their team.
Sean E. Wooley
19:05 08 May 21
One of the cables came off on my garage door and A1 was the first company that popped up on my Google search. I booked an appointment right on Google and was very pleased from the get go. I received numerous messages about the appointment after it was confirmed. The technician called when they said he would, he arrived when he said he would and was the utmost professional the entire time he was here. He explained everything to me in terms I could understand and did his best to get me the best deal he could based on the issue. He was here less than two hours and my garage door opens and closes smoother than it has the entire 15 years I have been here. Highly recommend "KC Joe" and A1 Garage Door Service to anyone. Outstanding!!
James Lewis
15:26 04 May 21
I want to give a huge thank you to Corey and the A1 Garage Door customer service team. The supporting strut on our garage door separated from the wall, leaving the door stuck part way open. This occurred approximately 4:00pm in the afternoon. I called A1; after checking with a dispatcher, the support team indicated that Corey was just finishing a job in the area, and would call when on his way. He called just a few minutes later, and was at the house by 4:30! He was able to resolve the problem, took time to walk us through why it occurred, replaced worn parts, and made some recommendations about future maintenance. After discussing options, we decided to replace our nearly end-of-life springs, which he had in his van. The work was done swiftly, carefully, cleanly, and professionally. Corey was extremely pleasant, has a great customer service attitude, and knows his stuff. We were thoroughly satisfied, blown away by the super response time (job complete by 5:30), and offer the highest recommendation for Corey and A1. Thanks!
Jon Chapman
00:26 17 Apr 21
These guys did a fantastic job getting me a quote and securing the inventory in their warehouse to ensure a my install would go smooth and be on time... all while being on site and doing it FREE of charge. The actual install of the garage doors was just as great as the quote. The guys that came on-site were professional and went above and beyond helping clear space for them to work despite that being my responsibility. The work they did went quick and was very high quality. 100% would recommend and use again. Only thing left to add is that I heard Joe H’s (999 - a) kids thinks he smells weird, but that’s ok cause I think Joe smells fine and kids think all old men smell weird. I made that last part up but I really appreciate you for taking a joke Joe H. Great job all around!
Linda Quimby
04:48 20 Mar 21
My technician Joe and his partner did an excellent job installing my new quiet openers. They were very respectful of my garage space and left no mess behind. Highly recommend them and will use them again. Thanks again, Joe!
Benjamin Bailey
15:28 10 Mar 21
Navy veteran replaced both our garage openers. Can't remember when I had better service. Was friendly and honest. No "later surprises". Less expensive diagnostic fee than others like Overhead.New openers are pretty cool. The new wall mounts show time and temp. Can control from app on phone.Only gave 4 stars instead of 5 because each opener only comes with one clicker so you have to pay for another one if you need it and the security key pad is a seperate cost as well.Highly recommend A1.
Austin Muskopf
21:34 02 Mar 21
Very respectful and knowledgeable about the products and repairs that where needed. Would highly recommend using if needing your doors serviced or upgraded. Extremely professional service cleaned up after themselves as they did the installation and explained the different levels to ensure that we understood the difference between products before installing anything. Let me know that there was damage on some of the existing parts and discussed before replacing, ensuring the everything was top notch before the tech left. Tech walked me through all the steps new features and info before leaving.Had both door springs replaced and door openers. Will use again 100% and will recommend to anyone who asks in the future.
Jeremy Boney
03:48 11 Feb 21
Corey Heath made this a very pleasurable experience, he was thorough and gave me lots of options. The install for one door took only about an hour and a half; and this is while training a new employee. Overall very impressed, very professional and efficient. Payment was easy all done with a tablet he had; also all need materials were on site in his truck. Would highly recommend if you have any issues with your garage door system!
A1 Garage Door Service & Repair In Shawnee, KS
In a big and populous city like Shawnee, it can be hard to find a company that you can trust. Be wary of the proliferation of fly by night companies. And when you are looking for a service provider, there are many companies and even individuals who claim to have the expertise but would just disappoint you later on with the quality of their work. That is why homeowners need to be vigilant and meticulous in choosing the service provider that they will transact with so that they do not end up wasting time and money.
A1 Garage Door Service Is A Bbb Certified Company
A1 Garage Door Service has been certified by the Better Business Bureau as a company that you can trust. Among all the companies here in Shawnee, KS, you can depend on A1 Garage Door Service to provide you with excellent customer service. The BBB has given us an A+ rating which means that they have found all aspects of our business processes exceptional and outstanding. They have based their accreditation from reviews given by our customers and they have also carefully evaluated our track record, licensing and bonding requirements, advertising, and fulfillment of contracts. We are proud to receive the highest rating. This is to assure all our customers that we are a company that is really worthy of your trust. A1 Garage Door Service is licensed, bonded, and insured. Our customers are always protected whenever they transact with us. A1 Garage Door Service is all about giving excellent service to homeowners in Shawnee and surrounding areas. You can never go wrong when you choose A1 Garage Door Service to be your partner in taking care of your garage doors.
A1 Garage Door Service Has Everything You Need
A1 Garage Door Service offers high-quality garage doors, parts, and accessories. You can visit our showroom to see our collection of garage doors and inventory of parts and accessories. For sure, we’ve got what you need. If you need help with the installation of your new garage door or its parts and accessories, you can get professional service from A1 Garage Door Service. Our garage door specialists know how to install every brand and model of garage doors and their parts and accessories. This way, you can be sure that everything is set up properly and your garage door will operate smoothly. For your garage door maintenance and repair, trust only A1 Garage Door Service. Our garage door specialists have a keen eye for detail and will give every part and component of your garage door the attention and protection that they need. Should there be any necessity for repairs and parts replacement, there is no need to fret because we have the best garage door repairmen in town. The parts that you need are readily available in our stocks so you can be sure that we can have your garage door running smoothly and efficiently in no time. Remember, for your garage door sales, installation, maintenance, and repair services, trust only A1 Garage Door Service.