A1 Garage Door Service
4.9
Jeanette Hentze
17:57 28 Apr 23
A1 Garage Door service is a great company to have do any work on your Garage door!My spring broke and the very next day they sent out Technician Mark H. He gave me a text letting know he was on his way. Then a phone call at 30 minutes out... he even offered to pick up coffee on his way for both of us!When he arrived he gave me a total check list of everything that needed attention. We agreed on the scope of work and he proceeded to get everything done. He had all the parts on the truck and no waiting for him to order parts and come back another day!When he was done with the whole job he took the time to explain everything in detail and asked if I had any questions at all.This company is wonderful, and Mark was very knowledgeable, informative and great to work with!
ROCKY Parker
20:53 23 Feb 23
He was great great! I don't know anyone else, so I have to say he's the best!! Very knowledgeable, helpful, friendly, and very respectful. If I had to use him again, i hope not, I definitely would. The best!!!
Karen Cherry
18:04 27 Dec 22
Awesome, professional young man. He worked so hard. He worked from time he got to my house til he left. He explained everything he did and demonstrated the new garage door opener and its features. I would highly recommend this young man. I definitely will use his services again and will recommend him to all my friends. Thank you for your professionalism.
S B
21:03 16 Dec 22
The last thing I needed was a crooked, off track garage door in the middle of a busy day, but Mark and Cannon came out quickly, and their service was absolutely A1.They were professional, considerate and very patient in explaining all the next steps necessary in having and maintaining the door that my family needs.I highly recommend them, and am very pleased with the outcome.Thank you again Saint Mark and Cannonball! 😄. You guys are wonderful.
Kitsune Triana
23:45 16 Nov 22
Best experience ever! I called to request assistance today at 1pm, and had a tech on the way right when I was able to get hime. Kyle was on point. From working with me to accommodate my arrival time after work, explaining everything about my garage door, what needed to be fixed/replaced, and what can be improved to make it better and more silent, every bit of our interaction was phenomenal. The recommendations were given in a way that were very clear and not at all pushy, and he was very understanding on what I currently needed vs what I will consider in the future. I feel very confident on the assistance and service he provided, and I'm looking forward to eventually get all the suggestions to improve my garage on the long run. Definitely will recommend to anyone who asks for suggestions for fixing or improving their garage door. Thanks, Kyle!!
Jeanetta Porterfield
07:12 25 Oct 22
Thay was absolutely professional & efficient. He explained everything & got it all taken care pretty quickly. I’m very pleased at his service & this company. Can’t wait for my install this week!Update: Corey did a great job on the installation! Great service! Very professional. Highly recommended.
Steven Jones
13:52 26 Aug 22
Mark and his assistant were great from start to finish! Explained everything in detail throughout the job. No questions were left unanswered. They were able to price match and even beat another competitor’s price. I look forward to working with him in the future for a yearly tune-up.
Ms. Ladi
16:26 18 Aug 22
Mark and his partner have done an A+ Job!!! They made me and my husband feel good with not pressuring us with service. They explained everything in details as to what we will need and why. A1 also have a payment plan that can help customers in need asap with no money down! Also the payment plans goes between 2-20 years which ever one you would like paying low as $20 a month if you needed im just saying! Yes they put my Garage door up the same day😀 now where can you find Good dependable, Quick and reasonable service like that!!! I RECOMMEND A1 👌🏻
Victor Petillo
19:32 02 Aug 22
Mr Cannan did a fabulous job. He is very knowledgeable of how garage door systems work, tested all aspects of the new system and explained in great detail how it works. I would say that he is a very valuable member of your team.
Al Proudfoot
13:41 31 Jul 22
After trying to achieve World Class service for 45 years of my career, I have actually run into a company that has it. 4 Seasons level customer service in the garage repair field? Whaaaat? From the initial call into voice mail on Saturday through 5 star service on Sunday, the experience was amazing. Usually my reviews are short and to the point but this deserves more. The initial greeting and subsequent call back was engaging, warm to the point I wanted to do business with them. I asked the young woman on the phone why she was so happy and she said “I love my job”. Scheduling was a breeze. Mike H., the lead technician, was training a gentleman and his style and communication with his trainee and me was amazing. Great skill and explained everything perfectly. They both said to me “I love my job”! He explained the training process and center they have in AZ. For a company started in 2005, these guys have built an amazing culture and I haven’t found a better service organization EVER. No, I am not related and yes, I highly recommend A1 garage. Read my other reviews and you will see I call it as I see it.
Terry Frame
17:19 05 Jul 22
We had an issue on June 26, 2022, with our garage spring breaking and unfortunately our car was held hostage. We began researching online for a garage service company. We found a YouTube video and website of your company (A1 Garage Door Service) and were completely blown away at all that you service, size of your facility, 24/7 hours of operation, and your mission statement of ensuring quality care for customers.We called and were able to secure an appointment quickly.Your technician, Mark, contacted us with his name, picture and arrival time. This was greatly appreciated and very professional.Mark and Angelo arrived and Mark explained thoroughly about the garage springs, all the other components and services you offer for monthly maintenance. We were very impressed with Marks knowledge of all aspects of garages and how it was great seeing that your company puts importance in a future technician (Angelo) shadowing to become knowledgeable about your company and services. Angelo was very professional. Together they were a great team!! We enjoyed talking with them and they both made time to answer any questions we had. We also made sure they stayed hydrated because it was very hot and humid outside.We even nicknamed them “MarkAngelo” in their time with us.The whole process from start to finish was a learning experience and a pleasure to do business with your company. We like the fact that your technician(s) become your “garage guys” moving forward because we feel we established a great relationship with Mark and Angelo. We will definitely share our experience and satisfaction with our neighbors, friends and family.Thank you to Mark and Angelo!!Kim & Terry
Tim Root
16:19 01 Jul 22
Had Cannan over to replace both springs on my mother's garage door and we couldn't have asked for better service. Friendly with the dog, polite to both of us, and very clearly knew what he was doing. In and out within the hour, even in 100 degree heat in an enclosed area. Would definitely use them again and will recommend to anyone who needs work done
Craig Schmitt
21:20 22 Jun 22
Mark and his guys did an excellent job. He was willing to go the extra mile to make sure everything was right at the install and and that if any issues arose in the future to reach out to him and he would do what he could to fix it. Great job Mark and crew
Jennifer Reed
16:36 18 Jun 22
This company had the absolute BEST customer service! Their tech Thomas D. was fantastic. He not only explained and showed us everything that wasn't functioning properly he explained why. I learned some great preventative actions as well so that we can maintain our new parts on our door as well. If you need anything related to garage doors call these folks. Their receptionist was top notch as well! We will definitely use this company for all our garage door needs.
Vedra Grant
13:47 21 May 22
Cannan was amazing! So courteous and thorough. He recognized my problem immediately and took care of it promptly. He also did a 29 point inspection just to make sure all other elements for my garage were fine. (He even changed out a light bulb for me😀) I would most definitely recommend A1 Garage Door Service without hesitation. Great customer service!
Eric Blythe
13:39 01 May 22
I don't leave Google reviews often but I wanted to give A1 garage door a big thumbs up.I'm in the construction business and deal with a lot of different subcontractors and companies. I have to say that Cam who answered the phone to set up the appointment, was genuinely easy to deal with and make things happen quickly. Thomas as well was very communicative and work around my schedule to make sure he could be there when I was there. He was very knowledgeable and taught me a few things I didn't know about garage doors. Pricing seemed fair and the work was prompt. Thanks guys. Don't hesitate to call them.
Tim Helms
18:14 03 Apr 22
Extremely happy with Mark at A1 Garage Door Service. We saw Mark's service truck with the corporate number on Sunday and decided to call to get an estimate. Mark came out to the house a few hours later, did the estimate, and scheduled the install all in one day! Very, very pleased and looking forward to our new garage door!
Alise Barron
12:02 01 Apr 22
The experience with A1 garage door was positive all around. I first called another company that never called back. A1 answered right away, the person who took my info was super pleasant and easy to work with. They gave me a window of 1-6. Thomas texted and called when he was 30 minutes away which was super nice since I was working from home and trying to plan in between meetings. He was friendly, very knowledgeable and easy to work with. Quickly diagnosed the issue and showed me the evidence so I didn't feel bamboozled. Had the door fixed in fair amount of time. All in all one of my better experiences working through a home repair scenario and I definitely will work with A1 moving forward and recommend to others who need help.
Tim Helms
21:21 20 Mar 22
Extremely happy with Mark at A1 Garage Door Service. We saw Mark's service truck with the corporate number on Sunday and decided to call to get an estimate. Mark came out to the house a few hours later, did the estimate, and scheduled the install all in one day! Very, very pleased and looking forward to our new garage door!
Barbara Schmuck
00:15 24 Feb 22
A1 Garage Door Service is wonderful!! We had new doors installed and when a panel was damaged accidentally they showed us and ordered a new one immediately.The new panel was installed and when a slight adjustment was needed, Mark H. and Thomas D. fixed it promptly. The service is definitely 5 star and I wouldn’t hesitate to use them again.
Marla Soesbee
01:08 15 Feb 22
Mark was very nice and let me know from the start what my issue was. Through out the process he shared other things that were potential issues and explained they don’t have to be fixed but will be issues down the road just want to bring to your attention. Very knowledgeable and very kind to take the time to do the job right. I will always request Mark to do my work.
glenda williams
21:06 14 Feb 22
Mark had given me a call his ETA. When he had gotten here it was so easy to talk with him on what was really needed. Totally professional and honest all that I would need to have replaced. I felt very much at ease working with him.The completion of door installation. I had requested Mark due to our first visit. Still professional as the previous visit, the only thing this time he had to install alone. This didn't stop him from he continued to work and still took the time to explain everything to me each step of his work. Thank you Mark
Todd B
17:50 31 Jan 22
Contacted A-1 about broken garage door spring. They were able to dispatch a tech to come out on the same day. Mark called prior to arrival and arrived exactly when he said he would. Mark explained all options and offered professional expertise without forcing anything on me. He worked quickly and did an excellent job. He will be my first call if I need any issues/questions in the future.
Kesete Thompkins
19:39 11 Jan 22
Thomas is THE TRUTH!!! Patient, knowledgeable, and friendly. Our conversation about garage doors, sneakers, and life was one of the best conversations I’ve had with a ‘stranger’ in years. He took the time to explain how the door works and what my options were. There was never a moment where Thomas rushed his way through his work or his explanation of what he was doing and why.I HIGHLY recommend A1 and I personally recommend Thomas. It’s weird to say, but I’m looking forward to purchasing a new door so that he can come past again. His service was A1!!!!!
E Spicer
23:08 08 Jan 22
Thomas was great! He was polite and courteous, followed all company safety procedures, and took the time to explain the repairs and why they were needed. He made sure to leave contact information in case we have questions or any problems in the future. Thank you!
Tyler Earith
01:14 27 Dec 21
Door spring broke on Sunday evening. I immediately called A1 after they were third 24/7 repair business that came up on google search. I needed door repaired that night. Technician arrived within 30 minutes! Gave a few options for repairs. Reasonably priced. Before you know it he was done with repairs. Very efficient. Even adjusted the drive chain too. I would definitely use this company for garage door services in the future and recommend them
shanda daniels
16:53 21 Dec 21
Calling in this morning and talking with intake was effortless. She had my information and was able to process quickly the request. My technician was Thomas and he was great. He explained everything and offered options that worked best for me. Now I am no longer stuck in my garage. Thanks 🙂
Ngoc-Vu Nguyen
15:26 21 Dec 21
After purchasing our house in Q3 2021, we realized that our garage door and its opener were not really in the best condition and needed a tune-up and inspection. I found out about A1 Garage Door Service in a promotional mailer, and schedule time for them to come out and look at our door. Their level of customer service is exemplary: from an efficient scheduling process to an amazing associate in Thomas, who did our service call.During the entire servicing time, Thomas NEVER ever pressured us on sales, and took the time to walk me through on all the mechanisms of my garage door (and opener), explained me all the different parts he looked through during inspection process, and even replaced a outdoor key code opener because this company ensures that ALL of their trucks have everything needed for their associates (a win given the 2021 supply chain crunch).All in all, reasonably priced and with great customer service, I will definitely be looking to them to replace my 10+ year old garage door in the near future.
linda allder
15:21 26 Nov 21
Mark was prompt, professional and knowledgeable. My garage broke during Thanksgiving holiday and I received a call prior to 8 am arrival which eased my mind that repair was possible. Mark advised that everything needed was available on their truck and it would only take 2 hours. I appreciated the prompt and reliable service so I did not have to contact another service provider. Mark gave detailed explanation of problem and what was needed to correct long term. I would definitely recommend this company! Mark was personable as well which helped me to understand the problem in laymens terms.
Lea Anne Harrelson
17:42 13 Nov 21
*This was the second company I called. They were able to give an estimate and do the work the next day. Customer service kept me aware of everything happening either by email or text.The serviceman, Mark, that came to our house was friendly, knowledgeable and efficient. I don’t feel like he tried to up sale me services and products that were unnecessary. I am pleased with the workmanship and quality I received, as well as the value.
Wendell Shortt
16:23 09 Nov 21
Thomas Dukatz did a superb job of replacing my torsion springs, as well as bearing end plates. I submitted the request online early morning, and he was here by 830am, all parts were on his truck. He adjusted, lubricated and inspected everything. Work was done by mid-morning. Totally professional and warrantied work and a streamlined experience. Highly recommend!
Stephanie McSwain
23:22 04 Nov 21
Thomas was on time and was very personable and professional. I’d recommend him and your company to anyone. So thankful he was able to come out so quickly since my garage door wouldn’t even close. He worked efficiently and was able to repair everything the same day. Thank you Thomas!
Simon Woung
16:54 31 Oct 21
Mark was my service technician for a garage door torsion spring replacement. He arrived on time and was pleasant to talk to. After agreeing on one of the options for repair, Mark was efficient and took less than an hour to complete. Highly recommended - A+ service!
Tangela Carnegie
10:41 31 Oct 21
Thomas was absolutely Great! He evaluated my garage to find out why my garage opener wasn’t working, he explained everything he was doing. Gave me some options. Since my opener was 19 years old it had simply died.So I got a whole new unit and I am so happy with it. Again, Thomas explained everything and showed me how to properly work my Garage and all the safety features. He definitely provided Great customer service!!!I would use them again for sure.
Marc Buchan
02:02 23 Oct 21
Awesome experience with Mark. He was extremely helpful in making the repairs and replacement for our garage. We appreciate his thoroughness and explanations. We will use this form again. We highly recommend A1 based on Mark’s preformance.
Christina R. Miller
21:53 25 Sep 21
Krystina who initially answered that phone while I was on a panic was super helpful! Mark our service tech, was efficient, knowledgeable, answered all my questions. A1 will definitely be my go to from now on! Thank you very much!
Matthew Jones
21:15 20 Sep 21
Our coil spring broke and within 2hrs of calling we had Mark out to fix everything! Mark was great, explained everything he was going to do and completed his work very quickly. Really appreciated how easy this was for us, especially after worrying about being able to get the car out of the garage.
Don Gault
14:57 24 Aug 21
Tripp called to give me an estimated time of arrive and was on time. He quickly diagnosed the problem, gave me a cost estimate and immediately began work to install a new spring mechanism. Upon completion of the install he made adjustments to the drive system, lubricated the garage door and gave me a final operational approval. He offered but did not pressure me into a new drive system. Very professional service.
ronald Brink
01:51 21 Aug 21
Superb service. Less than 24 hours from first contact to completed job. Price was fair. Installer - Tripp Hale was over the top good. Answered all my questions. Worked diligently. No lost time. Very personable and fun to work with. A great representative for A1. One of my best vendor experience in my 55 years as a homeowner. Recommended to my neighbor and would to others looking for a garage door vendor. Kudos all the way around.
Bailey Mckoy
14:35 16 Aug 21
I highly recommend A1 garage door service to everyone. Tripp was very thorough with the job that needed to be done. Gave great advice and save me a lot of money. Truly amazing service. Thanks A1!
J.T. Swartz
15:29 29 Jun 21
After hearing the spring pop this morning, with my car inside the garage, I hopped on to find a company to fix my door. A1 had great reviews, so I went with them. I'm very pleased to find out that my experience was right in line with the other reviews. Tripp communicated his arrival time to me and was right on time. He explained what was going on and why the builder grade springs I had were done and needed to be replaced. He was quick with his work and left the area probably cleaner than when he got here. Thank you for the excellent service!
A1 Garage Door Service & Repair In Dallas, NC
Whenever you require garage door repairs, new door installation, or any other service involving garage doors in Dallas, NC, A1 Garage Door Service is here to help. We’re the #1 garage door specialist in North Carolina, providing a wide range of garage door services. Contact us now at (704) 313-5022.
We have years of experience providing garage door services of the highest quality. We specialize in installing, servicing, and repairing all types of garage doors, both commercial and residential. We’re here to meet all your garage door needs and deal with all potential issues.
We’ve already helped countless satisfied customers who praise us for the quality of service and fantastic customer experience. But don’t trust only our word. If you still have any doubts regarding our services, be sure to check out reviews left by our customers. Numerous A+ ratings on BBB and the Super Service Award on Angie’s List speak for themselves.
We cover the entire Dallas area, including Claremont, Charlotte, Cornelius, Hickory, Mooresville, Granite Falls, Lowell, Stony Point, and Waco. Give us a call today, and we’ll provide you with the same-day service all across the Dallas area!
Professional garage door repair Dallas, NC
Our team of expert technicians is ready to deal with any task our customers throw at them. They have the comprehensive knowledge to handle all types and kinds of garage doors and their components. In fact, they have to go through a rigorous training process before they are even allowed to provide any services. That’s because we want to ensure our customers receive the best customer experience and service of the highest standard possible.
At A1 Garage, we provide all kinds of garage door services, such as:
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Garage door opener replacement
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New garage door installation
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Garage door maintenance
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Broken springs replacement
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And more!
Besides installation, repair, and maintenance services, we also offer a wide range of top-quality garage door products and components, including garage door openers, springs, rollers, and cables, all from the most renowned brands in the industry. We also provide garage doors in all different materials, designs, styles, and colors. Long story short, whatever it is you need for your garage door, A1 has got you covered.
Excellent customer service for the best value for money
A1 Garage is not just about top-notch service. We’re also known for providing the best value for money! Give us a call today for FREE estimates and FREE professional advice regarding your garage door problem. We can also guarantee to service all manufacturer warranties, including lifetime ones.
Whether you require a garage door opener installation, garage door repair, or any other service, our team will get the job done quickly and efficiently. Schedule an appointment today and take advantage of our 24/7 emergency service! We want to ensure all our customers’ garage needs are attended to, and our same-day service is the perfect example of that.
When it comes to efficient and quick garage door services, no business in the area comes close to A1 Garage! Call us today at (704) 313-5022 and experience 100% customer satisfaction.