Google Rating

4.8

Based on 466 reviews

A1 Garage Door Service

4.8

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Linda Lunsted

02:32 04 Oct 22

‘’My garage door opener broke and I needed a technician asap. A1 was very responsive to my concerns and worked around my schedule to fit the job in as quickly as possible. My technician Lou was prompt, friendly and helpful. Unfortunately, I needed a new garage door opener installed as ours was 23 years old. The cost of a new one was higher then I expected, but the service was excellent. When the job was complete Lou walked me through each step of how to use, including the added technology phone app that I could use with to my new garage door opener. I would highly recommend their services.Thank you!

Karen Beth

17:41 02 Aug 22

Lou did a fabulous job! We had two trapped vehicles on an important day to get out. A1 was new to us yet fit us in quickly. Garage door was fixed promptly and competently on the spot for a fair price. Recommend highly!

Angela Pearson

16:29 05 Jul 22

Professional, reliable, on time. Follow up by the office staff is second to none! Loved the text confirmation which included a picture of our technician and his brief bio. We felt like we knew him before he even arrived! Friendly, knowledgeable, very sweet and kind. Honest and worked fast. This company will be my go to for garage door repairs from now on! If they offered handyman services I'd hire them in a heartbeat! Awesome, experience, very, very reasonably priced.

CARLOS LIBIRAN

21:18 28 Jun 22

Cole Dailey was prompt and thorough. His full evaluation of my door exceeded my expectations. He took time to fully explain some recommendations he had without pressuring me. Allowing me to make informed decisions made my choices comfortable. He was easy to talk to and even offered to blow the dirt out of my garage. We'll done Cole.

Ronald Smith

15:27 21 Jun 22

Our tech was very knowledgeable and very helpful. Pleasant and experienced. I would recommend your company and your services to anyone a little pricey but worth it. From the initial phone call to the actual tech arrival (5 star's). I liked the way they worked with my schedule and provided us with a photo shot of our tech and his arrival time. Thank you. 😊

Jason Leiby

22:38 03 Jun 22

My experience with technician Steven was wonderful! He was on time professional and very pleasant. After going over the issues with my current door he was able to give me a few different options as to fixing the current door vs. Buying a new unit. After he took all the measurements we went through the catalog together explaining the differences in types of doors and pricing.I was very happy with the entire experience and would recommend A-1 Garage Door in the future.Thank you Steven for all the help and knowledge you shared!

Joyce Lightfoot

17:26 01 Jun 22

Steve was excellent although the company couldn’t install a mesh screen. Steve was honest and apologized regarding this issue. But he did however let me know that my door was doing fine. Steve was very professional. If I had a son he would be like Steve.

Rachael DeLeon

22:29 28 May 22

Craig was great,very knowledgeable and wanted too make sure that I knew exactly how too operate the new door lift and all its components. Very pleasant to talk to. I would recommend this company to anyone who needs any work or needs a complete system. Will definitely be coming back for a new 16 ft Garage Door.Thank you so much.

Patrick Montgomery

18:25 26 Apr 22

Excellent customer service leading up to my appointment. The technician arrived in a timely fashion with multiple communications on his status. He gave me an honest assessment of the issue and recommendations on how to fix the garage door, didn’t try to sell me things I didn’t want, and quickly got the new motor installed. Craig was fantastic!

David Cloud

01:49 07 Apr 22

Happy with service given. Arrived promptly and fixed the problem for a reasonable price. Appreciated the technician's willingness to discuss the situation and respond to input I provided. The technician noticed ways to optimize performance, and made some changes that went beyond just solving the main problem. Provided useful education and advice.

Paul Krepps

16:27 31 Mar 22

I was very happy with A1, and especially with our most friendly and skilled A1 technician Craig Clark. Our garage door was not operating correctly and it was bitterly cold outside. Craig came, assessed the door system and made the necessary repair. He also explained to me the mechanics of what was causing the door to not close properly, which I appreciated. This was late in the afternoon, and I learned that Craig had finished his last job of the day and was heading home when he heard the dispatch call asking if any technician could help us. If you are having garage door problems, don’t hesitate to call A1! Thank you again Craig for going out of your way to help.

James Harris

00:59 03 Mar 22

Craig was phenomenal. He was very professional in every aspect of his service call. Craig explained every option of garage door repair/replacement. Craig went above and beyond to get me the best deal possible. A1 is lucky to have such a professional, knowledgeable, and thorough employee. Thank you for everything Craig. Updated REVIEW!!!!! EXTREMELY DISAPPOINTED with this company. While Craig was here to do the initial assessment he set up an appointment for March 3rd to have my new garage door installed. Upon calling numerous times today they had no records of my appointment nor N invoice nor half the money paid. Everyone that I talked to knew nothing until they found out the paperwork was never submitted just today. Them was told I would receive a call from the door Dept to set up a install possibly Friday 4th of March. Still no call and then called back then was informed had to be contacted from original tech before door installation could be set up. Nothing but a complete waste of my time and money. I missed out on work because I was promised an installation date of March 3rd. Furthermore the company was quick to take my money and since then very very poor customer service!!!!! Now was told that the tech will call me at 8AM March 3rd. It seems like all I have gotten is the run around. Was transferred to the door dept and no one to take the call. My initial part of the review was from the time while the tech was here on the original visit. Since then I would not recommend this company to family or friends EXTREMELY VERY DISAPPOINTED AND DISSATISFIED!!!!!!

John Dean

22:14 28 Feb 22

On 02/25/22 my garage door tract had a piece break. I called a company who I had done business with 10 years ago.They wanted a $300 emergency trip charge or I could wait until Monday. did not even bother to ask about their other charges.I called A1 Garage Door Service on 02/26/22 and they said someone would come out the next day. Steven L, the technician called when he was on the way and arrived right on time. He was knowledgeable and professional. He did the job right and reprogrammed my vehicles connection to the new opener. He made me aware of a coupon offer that saved me money. I would highly recommend A1 Garage Door Service and Steven L. In my book that was 5 star service.

Rachel Babcock

15:16 21 Feb 22

Craig Clark was wonderful while working on our garage door. He was patient explaining things to me and extremely helpful. I really appreciated all the work he put in to fix our door. I would 100% recommend him to anyone needing help with their door.

James Harris

00:06 17 Feb 22

Craig was phenomenal. He was very professional in every aspect of his service call. Craig explained every option of garage door repair/replacement. Craig went above and beyond to get me the best deal possible. A1 is lucky to have such a professional, knowledgeable, and thorough employee. Thank you for everything Craig

Debbie McCartney

21:23 11 Feb 22

I am thrilled with the quality of service and level of professionalism Steven Lockwood provided today as he repaired my garage door opener. He arrived on time, worked quickly, and was thorough with his plan (and other options I might have) prior to beginning the job. Would recommend A1 to everyone!

Adam Sanford

23:25 07 Feb 22

Prompt service from the first call. Great office staff, fast service. Lou was on time, very detailed in his work. Personable, respectful and great to work with. Quality workmanship. Highly recommend if you want quality work, without hoops and games, will definitely use for future work.

Andrew Rugg

21:24 26 Jan 22

Craig Clark came to give us an estimate and he was literally the best. Asked all of our questions and explained everything to us. Made my wife and I feel like we were important and not just another number. We will forever pick A1 garage door service because of him. Thank you!

Terry Beerens

20:43 25 Jan 22

Lou is great! Very professional and knowledgeable. He came and accessed the work to be done and completed it in a timely manner. He knows his profession completely. I will recommend your company every chance i get. As a business owner myself you need to keep him happy he would be almost impossible to replace. Thank you for a pleasant encounter.

None Atall

16:54 31 Dec 21

Jacoby came out to the house to repair my garage door. It needed a set of springs and he checked it all out. Told me what it could use if I chose to do. He was informative with me and explained things pretty good. He was a friendly guy and did his work efficiently. I was pleased with the outcome and happy with the job. I would recommend them and use them again for any future garage door needs. Thanks a lot for the work A1 garage and Jacoby.

Ketan Patel

23:18 23 Dec 21

Craig is very professional and knowledgeable technician. He efficiently completed the job. Thank you A1 Garage Door Service for your service. I will definitely recommend to my friends and family members.

Robert Dalton

18:56 22 Dec 21

Craig Clark came to my house and resolved my garage door problem within a few minutes. He was personable and efficient. I highly recommend A1 Garage Door Service.

Gurbaksh Shergill

18:33 19 Dec 21

Anthony was terrific at putting in our door. He was efficient, kind, and professional. I’ve had 2 doors put in by him now. This is a great company.

Linda Sykes

14:40 14 Dec 21

I was so, so very impressed with my technicians work. He was prompt, efficient and very helpful. He did a great job and saved me some money.I'd definitely use him again!

David Tabor

17:17 06 Dec 21

Jerry was able to make it out on the same day I called. He took the time to explain everything in detail. I appreciated his attitude, knowledge, and professionalism.

Marshall Borsos

04:45 27 Nov 21

Jerry and Steve did an excellent job with the garage door opener install they did for me this morning. Both were very nice and did not hesitate when it came to learning how to hook up the specific garage door model I had!

Karen Sue

17:18 17 Nov 21

I was hoping for a simple fix, but prepared to hear " bad" news as this garage door has been neglected since 1999. The service tech Craig explained everything, and I needed the works! I'm very happy with the job and will call A1 again if needed. I thought the price was fair.....

Stephen Saunders

19:50 16 Nov 21

Called for one thing. Many things wrong. Everything fixed in the end same day. 100 percent quality service and attitude. Answered all my questions. Highly recommend.

Omar Orizaga

21:22 26 Oct 21

We recently purchased a mid century modern home with an amazingly preserved original wood garage door. A-1 went out of their way to refurbish and make sure that it worked like new. Their pricing was affordable and their warranty is outstanding. A year later I had an unrelated issue and they stood by their lifetime guarantee. I cannot recommend enough. Thank you to Lou, Tim, & Craig for sharing your expertise and being friendly, professional, and amazing to work with! I really appreciate A-1 taking such great care of our home.

Bill Glesner

23:45 21 Oct 21

Tim was very friendly, courteous and helpful with suggesting different options to fix our problem. He cleaned up when he was done and also made sure I was satisfied with his work. I would definitely use A1 Garage Door Service again!!!

Dustin Winter

14:22 09 Oct 21

Came early in their time window. Craig was knowledgeable, trustworthy and kind. He worked quickly and everything was top qualityI was impressed and would choose A1 Garage for all of my garage door needs.

Ryan Annis

00:03 18 Sep 21

(posting a few days after service because things got hectic - sorry, Craig).Called in requesting same-day service for a garage door that couldn't close due to a snapped wire. Craig was sent out to help us and replaced the wires, as well as a pair of extremely aged drums and springs (the wear and tear on them was evident once they were in my hands). All of this was done extremely professionally and for a very reasonable price.Thanks, Craig!

Amanda powell

19:14 11 Sep 21

I had my garage door opener break and I scheduled an appointment for a technician to come out they called me back the next day and informed me they could come sooner which was amazing! They sent out the technician Craig and he was amazing, was seriously so friendly and personable and installed my new opener in such a timely manner I highly recommend!!!

James Neff

16:12 25 Aug 21

Very satisfied. Jason and Zac were friendly, courteous, professional and fast. They did a great job. Looks and works fantastic.

Brian Kelly

00:52 11 Aug 21

It was amazing. Tim showed up for a small job and just saw things wrong. It was 100° and super hot, but he press through for hours. I have used this company two times before and this is the best experience I’ve ever had. I would recommend this company because it’s honest value and great customer service.

Kim W.

23:01 26 Jun 21

Great services all around! The business members I had talked to were respectful and quick to appoint me to services. The person that came out to help me, Craig, was excellent! He did an awesome job with the services and posed no issues whatsoever! It was an amazing overall experience, and I will surely spread the word.

M&D Roush

14:11 25 May 21

The spring broke on our garage door. Called A1, after having them install our garage door opener last year. Amazingly fast service. Less than 3 hours after calling, our garage door is repaired. Cole was efficient, knowledgeable and pleasant. A great experience and very reasonably priced. I would highly recommend their services!

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A1 Garage Door Service & Repair in Charlotte, MI

When it comes to garage door repair and service, there is only one repair company to trust in the entire Charlotte and Lansing area— A1 Garage Door Service. We are the leading garage door repair shop in the area. Take advantage of our services now by calling 517-292-4462. A1 Garage Door Service is the only garage door service provider in Charlotte, the seat of Eaton County, that you can definitely rely on when it comes to fast, efficient, and high quality service. This is the reason why we have received only positive reviews from the people of Charlotte on the service that we provide. We have consistently received A+ ratings on BBB, 5-star ratings on Yelp, and the Super Service Award on Angie’s List from the people of Charlotte to express their satisfaction with our service.

A1 Premium Service

When you contact A1 Garage Door Service, expect that you will be immediately attended to by our team of well-qualified and highly trained technicians. Whatever is the problem with your garage door, rest assured that they will be able to determine what it is and that they will fix it immediately. This is because our team is well-experienced. They know the ins and outs of your garage door. They also receive regular training on the latest in the industry and even refresher courses. This is the reason why only A1 Garage Door Service technicians can give you the best customer experience.

Great Prices

A1 Garage Door Service is also the only service shop that can give you the most cost-efficient prices. Whether you call us for installation, repair or what-have-you, know that we are the only one that can provide you with unbeatable prices. This is because we are accredited partners of the best garage door brands in the industry. As their partner, we are able to offer great prices on garage door brands, parts, and accessories. Call us now and let us give you a price quotation that will definitely blow your mind.

Only the best quality

When it comes to your garage door, we never comprise quality and standards. Our customers are always pleasantly surprised when we give them the unbeatable combination of premium garage door service, low prices, and great quality. This is because we make possible the fact that low prices do not mean low quality. We embody only the highest quality in terms of service and materials. As such, we encourage you to only choose us when it comes to the installation and/or service of your garage door. Pick up the phone now and get the service of only the most reputable garage door company in the industry. With us, you never have to go with fly-by-night individuals who will charge you a lot higher or will only provide you with sub-standard materials and service. Get the kind of garage door installation and service that you deserve. Go only with A1 Garage Door Service. Call us now at 517-292-4462.