A1 Garage Door Service
4.8
mike masura
11:23 28 Jun 23
We had a 25+ year old garage door replaced recently. The ordering process was seamless and the tech/repair person was very knowledgeable. The icing on the cake was the installation this past Friday, June 23. Joseph Sakai was our installer. We couldn’t be happier with his work. Timely, neat courteous, and knowledgeable. I would highly recommend his work any day.
Roberto Sanchez
20:34 19 Jun 23
Excellent service with A1 Garage door service. My spring had popped out from the wall bracket and got stuck on my old garage door opener bracket that was still stuck on the wall. A1 had quick opening which i was able to book via there easy to use online app. The technician Josh called the same morning and arrived on time within the timeslot that i had booked. He arrived and quickly was able to safely secure the loose tensioned spring and release the tension to start working safely. He quickly looked at my system and provided great feedback about what needed to be done so that I had a functional garage door. Every step of the way he communicated any additional costs to fix the garage and made sure i wanted to move forward. Very detailed explaining the issues with my garage and what i needed to get fixed as well as provide options for lower or higher costs and what it entails. The project was done within the time window and now i have a functional garage door that will work without issues for the years to come. Very happy with how punctual and effective the job was executed. Recommend A1 services to anyone that needs any garage door service offered by them.
crystal tassin
18:14 17 Jun 23
Good afternoon,I'd like to provide feedback on my experience about the service technician, Jacoby PriceHe is by far one the most respectful professional and patient people that has ever been to my home. Jacoby inspected the door a few times before packing up the leave. The owner of A1 Garage Door can be very proud to have Jacoby Price on your team. I will recommend this company to friends and family. The ladies in the call center are also GREAT!!!.Blessings to you all and your families.C. Tassin
Scott Biggs
22:50 09 Jun 23
Alex did an amazing and awesome job on replacing our old garage door opener, which had a chain that was failing. We very much appreciate him being very honest, helpful, thorough and polite, regarding the situation with our old garage. He recommended the best parts and proper equipment for this successful replacement of our old garage door opener system, for a garage that was not ever actually designed to have such features. He was a pleasure to have here today and we highly recommend his work and he really should get a big pay raise for the work that he does for your company.Please let him know that our van has plenty of clearance to fit under the garage door in it’s top position.Thank you for sending him here to do the work today! We are very happy with the work he did! 😀Update: Jacoby came over to our home and explained and successfully helped us set up our three iPhones to use the MyQ app. He was very professional, polite and courteous and we truly appreciate him stopping by to get these tasks done. Kudos to Jacoby and A-1 for very satisfactory overall experience!
Scott Biggs
19:58 26 May 23
Alex did an amazing and awesome job on replacing our old garage door opener, which had a chain that was failing. We very much appreciate him being very honest, helpful, thorough and polite, regarding the situation with our old garage. He recommended the best parts and proper equipment for this successful replacement of our old garage door opener system, for a garage that was not ever actually designed to have such features. He was a pleasure to have here today and we highly recommend his work and he really should get a big pay raise for the work that he does for your company.Please let him know that our van has plenty of clearance to fit under the garage door in it’s top position.Thank you for sending him here to do the work today! We are very happy with the work he did! 😀
Gary Kolasa
03:10 11 May 23
I recently responded to a radio commercial for a garage door tune up and Joel S from A1 Garage Door Service came out to my house in Woodhaven today. From the moment he arrived, I felt I had made a good decision in calling A1.Joel called me from the road to confirm his arrival time, he arrived in a clean, well-marked van, he was very friendly, personable, professional, and quickly made me feel he was very well-equipped to examine my door & opener and give me an objective report on their condition.He asked several questions about my current garage door, whether I was having any problems with it, or if I had any specific concerns about how things were operating.He carefully listened to my responses and explained what his inspection was going to cover, and then carefully explained what he found.There was at least one cracked hinge, all of the rollers were noisy and in need of lubrication, the bottom rubber seal needed to be replaced, and a few other issues that could pose future problems were pointed out.Joel also commented on several other items, like the springs which I had replaced a few years ago, telling me they were still good shape and that he would readjust the way the door was opening and closing.I’ve also been experiencing some issues with my current automatic door opener (which is quite old) and I inquired about replacement options. I wanted to explore more recent technology like Wi-Fi connectivity and smartphone app use.Joel was able to show me the three models his company carries and offered suggestions on which would best meet my needs. Even though I hadn’t planned on replacing my existing opener today, the explanations I received, along with the payment options and discounts currently available, made a compelling case for doing so. In the end, I decided to replace my old opener with a new model and have it installed today.I was happy to learn that all the A1 installers/service technicians are completely stocked with everything they might need in their vans, so Joel was able to complete my new opener installation with no need for a second visit.We covered all the payment/financing options very easily and thoroughly, and I was approved for my chosen payment plan in a matter of minutes.Once Joel began the actual work of replacing parts on the old door, removing the old opener, and installing the new one… he handled everything quickly, efficiently, and skillfully. He very obviously knew what he was doing and explained things to me as he worked.When the installation was done, he took time to clearly explain everything I needed to know about the new system, the new remotes, and new keypad. He also walked me through the process of setting the smartphone app and showed me how to use it.Throughout the entire process, he was very courteous, easy to understand, and made sure I was comfortable with all the new features of my system. He also carefully cleaned up & removed all the old parts and packing materials from the new unit.When working with contractors at my home, I very much try to get to know them and develop a good customer relationship that will last, especially with items like this which may require future service or maintenance.Even though this was my first experience with A1 Garage Door Service, I’m very pleased and impressed with how everything turned out. Right from my initial phone call to set up the inspection appointment, the courtesy and efficiency of the company representatives I encountered was truly exceptional. To discover this kind of company culture by simply responding to a radio commercial is remarkable.Based on my experience today, I will most certainly recommend A1 Garage Door Service and technicians like Joel S to my friends and family. My heartfelt thanks to everyone on the A1 team. Keep up the great work. You’ve all made me a happy camper!
Gabriela Ayala
16:57 12 Feb 23
Brian was great! Very professional and knowledgeable. He did an outstanding job repairing our garage door and also did it in a timely manner. He was super patient and answer every single question we had. I highly recommend his services.
Joan Cole
14:51 19 Dec 22
AFTER INSTALL UPDATE-I love my new garage door!! Thank you A1.Words cannot express how impressed I am with every aspect of my garage door replacement. When Tyler K arrived at my house by himself to remove my old door and install the new one, I was skeptical. The old door was a one piece that was non functioning and had been stuck in place for 7+ years. Somehow, he found a way to get it out, load it on the truck and install the new one to perfection without any assistance. He is a master at installing garage doors!!Do not hesitate in putting your trust in this company. The pic below does not do the door justice.________Everyone I have dealt with at A1 has been enjoyable to work with and knowledgeable about the products, which made the process as easy as possible. Shortly after I narrowed down the doors I liked best, Justin had mock ups done and ready to help me make a decision. His input made the choice easier and without it I may not have chosen the style best suited for my home. I'm very thankful to be benefitting from his expertise! Thank you.
Carlyle Stewart
17:05 05 Apr 22
Greg G was an outstanding technician! He was very polite, kind, respectful, and focused on providing us the very best service.He explained everything and was always open and receptive to any questions that we had. He was the best of the best. And if we have any more garage door needs, I will always request to have Greg G. Thank you again Greg !! Jeane Stewart
Toni Smith
22:11 20 Mar 22
Greg was very nice, friendly, courteous and professional. He explained everything to me regarding the garage door. He worked pretty fast. I would recommend Greg for anything I need done. Great job!! Thank You so much. A1 Garage Door Service will be highly recommended to my friends and family.
Teresa Ware
21:03 16 Feb 22
Today I received exceptional Garage Door service from A1! They sent Kyle B out for opener issues, and it needed to be replaced.My door was also heavy and I needed new springs and some more repairs. They have lifetime warranty that’s transferable. I will definitely recommend to all!!
Nick Rice
16:51 31 Jan 22
Greg was the best service man I've ever met and dealt with and left a 100% positive experience and reflection on the company. We had our springs replaced with the lifetime warranty pieces and everything now runs smooth and quiet. A1 garage is now the only source we will work with for any of our needs for repair, replacement and maintenance. Thanks Greg, Thanks A1.
Kyohei Inden
18:26 26 Jan 22
The service was more than expected. Ryan is very courteous, friendly and knowledgeable. I entrusted him to have the door serviced as he explained well and suggested to replace not only broken spring but others parts for a longer service life before processing. Very quick and professional. I highly recommend A1 garage door service. Give it 5 stars for sure.
Mary Clack
20:56 31 Dec 21
What I expected to be a basic garage door tune up turned into an amazing educational experience. As Ryan S went through the inspection process, he explained what he did and how it impacted the future operation of my door. He made multiple comments and suggestions for a better operating door. He also explained how I should adjust my door lubricating process. He is very knowledgeable in his job and explained things in an understandable way. Ryan is very professional and personable. He represented A1 Garage Door in an excellent way and answered all my questions and more. Nice job!
Daniel Kohler
18:11 19 Dec 21
Kyle Brown Showed up to my house to repair my garage door that had failed late at night. I’m very thankful there’s a company that could come out this late at night to help take care of us and I definitely wouldn’t imagine somebody showing up with a smile and laugh like he has that late at night. This company clearly takes care of its employees when you got someone that happy to show up at your house and fix your door. I will definitely be recommending A1 Garage to everyone I know!
Theresa Burch
17:10 15 Dec 21
Conner arrived & was very polite & professional. He came in like a gang buster & handled his business. He didn’t try to sale me unnecessary equipment, however, he did show me where my door was lacking & made extremely positive & helpful suggestions. Yes, I did go with some of his suggestions & I’m very satisfied with his work. I’ve never heard of A-1 garage door company before, but I highly recommend the company & MOST definitely Conner. His professionalism exceeds the average employee. He deserves more than 5 stars but that’s all that’s allowed. Thank you Conner
Joe Fiori
17:58 14 Dec 21
I had A1 out today to replace my garage door opener and repair problems with my garage door. My tech, Jacob D, was the best!! He was on time (at the beginning of the time range offered), he was very kind and personable, very knowledgeable about his services and products, and helped me settle on a solution that was appropriate and reasonable! He even offered to stop and bring me a coffee on his way to my house, which is a personal touch I have never received from a service company! I will definitely recommend A1 to friends and family, and would use them for any service I need that they offer in the future!! Thank you so much Jacob D and A1!!
Roger VanDorp
18:58 09 Dec 21
Greg G. came to service my garage door today. He was pleasant and quickly diagnosed the problem and offered options. Greg knows the product and clearly explained my options, allowing me to choose the solution that best fit my needs. He quickly and effectively replaced the opener with a new system and when finished he did a comprehensive inspection, making suggestions for me to watch and to consider in the future. The door is extremely quiet and works well. Greg knows the business and does his work efficiently with a pleasant attitude and informative communication. Great technician!!!
Joanne Collick
16:45 23 Nov 21
I highly recommend A1! They gave me an appointment within a week of my call (non urgent issue). The tech they sent (Greg G) was wonderful! He showed me the things wrong with my opener, explained price and options for replacement, was professional and courteous throughout the day, and had it fixed and running quieter than ever! He had all the materials on his truck so the repair was done the same morning as my appointment.
Andrew Goldberg
03:35 23 Nov 21
Matt A 040-S was great! He was professional and friendly while efficiently completing the work on our garage door. I really appreciated Matt coming out late and getting the job done. It’s not often you have a service need you weren’t planning on turn into such a great experience! I would highly recommend Matt and A1 doors! Also, Matt has bowled several 300 games before, so that’s awesome! Thank you, Matt!
William Pattyn
22:53 05 Nov 21
Jacob D 029-S The tech provided outstanding service ! First he called and sent a text that he was on his way. Showed up early and took care of my issue timely. Extremely professional! A+++
Colleen Marone
19:32 01 Nov 21
We are very happy with our service and new garage opener! Connor was very knowledgeable about the products and friendly! We told him what our issues were, what we wanted, and he had the perfect product.I highly recommend A1 Door and Connor for a technician.
Love Harris
02:14 30 Oct 21
My garage door came off the track around 7pm and thanks to Noah P he came out and fixed my garage door right away. I was worried about having it opened all night but thanks to Noah P I didn’t have to worry about having it open. I will definitely use this company again. Prices are very reasonable. Thanks again
Andy Moats
00:07 27 Oct 21
Jacob D was very professional and left us with a much safer garage door. Would highly recommend A1 for all your garage door needs and will definitely be using them again in the future. Jacob was efficient and explained all details to us before he did the repairs, and showed us the repairs after he was done. Cant thank him and A1 enough for helping us out.
Mark hawkins
19:47 20 Oct 21
Friendly and quick service! Prepared on the spot for whatever you need! Kyle B is good by me took care of my spring replacement with ease! Great work! Highly recommend!
Narsinhbhai Ahir
15:47 02 Oct 21
Very good and professional guy. I’m very happy with Kyle Brown service. I can recommend A1 garage door service.
Leah Ohmer
16:17 29 Sep 21
I would recommend this company to anyone in need of emergency repair of your garage door! Our door broke yesterday evening and Kyle B. Came out by 9:30 am this morning to fix it and was done by noon! He was professional, informative and generally wonderful to work with! I wish all the contractors and service companies I deal with were half as awesome!
Dianna Corbley
23:47 23 Aug 21
Very impressed with A1Garage Door. My salesman (Conner) was very knowledgeable about their products and sold us a beautiful door and high quality opener.Joe did a great job with the installation. He was also very knowledgeable and professional. Would definitely recommend A1 Garage Door.
Catherine Lusader
18:12 05 Jul 21
Darrell did a wonderful job! He fixed my problem and also fixed others potential future problems. I highly recommend!
MARY POLO
18:35 19 Jun 21
Matthew was prompt and polite. He took the time to explain everything to us. He listened to our description of the problem. He explained his diagnosis and the steps to fix the possible causes in the order of most probable and most important. He showed us all the old parts and explained what needed replacing and why. He tested the door after it was fixed and discovered that it still had a problem and worked with us to arrive at an affordable solution. We are pleased with his open and honest no- pressure approach and will definitely use this company again in the future, and request Matthew by name!
M B
18:09 10 Jun 21
Matt was great! He explained what the issue was in great detail and used terms I could understand. He showed me multiple options that would correct my issue and even made sure to explain the benefits of each. He was honest and very polite.
Terry Dunham
18:10 30 May 21
If you are looking for professional service for your garage doors, then A1 is the company for you. Conner services my door today and he was very professional and knowledgeable. I would recommend A1 for service......
jorge
00:35 20 May 21
If you need service on your garage door, I highly recommend this company, and specially Connor. His service an professionalism goes above and beyond. He is extremely thorough in his work, cleans up after he is finished and make sure that all systems are explained and understood by the client. Excellent work A1 in selecting, training your team. Also, extremely impressed by the company's appointment follow up and on time updates. Very satisfied and will not hesitate to call on you in the future.
BEST Garage Door Repair Near You In Sterling Heights MI
Are you experiencing issues with your garage door? Fortunately, A1 Garage Door Service, the #1 garage door specialist, is now in the safest city in Michigan— Sterling Heights. Contact us now at 586-250-2020.
A1 Garage Door Service is the trusted service provider in installing, servicing, and repairing all kinds and types of garage doors. We encourage you to check out reviews on the kind of garage door service that we provide. Our customers have consistently given us A+ ratings on BBB, 5-star ratings on Yelp, and the Super Service Award on Angie’s List to express their satisfaction with our service.
We cover the entire Michigan and Sterling Heights area as well as cities such as Detroit, Grand Rapids, Howell, Lansing, Livonia, Warren, Westland, and more!
We have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous training process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.
Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you.
Best value for money only from A1 Garage Door Service
A1 Garage Door Service is known for providing only the best value for money. We always aim for the best possible customer service and experience, reasonable costs for our products and services, give FREE estimates and FREE professional advice as well as amazing deals and discounts when you book our service. What’s more, we GUARANTEE that we service all manufacturer warranties, including lifetime warranties. What more can you ask for?
Take advantage of our A1 level of prompt, courteous, and honest service that is second to none. Whether you need a garage door replacement or a routine annual inspection of your garage door components, we are confident that we will be able to get the job done quickly and efficiently.
We even offer emergency services open 24 hours a day, 7 days a week in order to ensure that all of your garage needs are attended to.
Call us now at 586-250-2020 and experience 100% customer satisfaction.