A1 FROM DAY 1
A1 Garage Door Service
4.8
Katelyn VanNuland
16:18 27 Mar 25
Roger was knowledgeable and professional on the garage door service. They got us on the schedule for the next day and he had all parts with him. Couldn't recommend more
Gaosheng Thao
18:47 26 Mar 25
Tony was a great worker and very professional on this service. I love all the work that he had done for me. I definitely will recommend A1 Garage Door Service to my relatives. Tony is five stars.Thank you every much!🙂
Michael DuBois
17:56 26 Mar 25
Absolutely amazing service and prompt too!Had Roger Krause as our technician and he did a wonderful job not only diagnosing the issue, but taking the time to explain options for repairs and quality of materials we could go with to make sure we didn't get hit with too costly a repair (think low grade, mid grade high grade components and cost accordingly)Once he was done he took the time to walk me through what he did and offered several tips and advice for maintaining the parts outside of a tune up schedule.Would happily recommend using A for any garage repairs or service you need in the futurePhoto is of the technician and posted with his approval.
Kevin LaFranka
18:29 15 Mar 25
Jacob is a top notch service tech. He was professional and very knowledgeable about the repair in question. Absolutely earned a lifetime customer. I have a stack of business cards and I will be telling everyone about the great repair from A1 Garage Door service.
Cheryl
22:58 10 Mar 25
Tony was very friendly and very informative! He took his time to explain any questions we had. He was very knowledgeable in this field. He was very helpful in our decisions we made about getting a new garage door!! Thank you Tony!! We love our new door!!
Andy McClaine
19:42 12 Feb 25
A1 was great to work with. Online scheduling was simple and communication on appointment was quick and thorough.Tony and Sam walked me through all my options for repair and price points for each option. They were polite and knowledgeable. Their work was excellent and the garage door ended up working better and quieter than before the issue.I would highly recommend A1 and their team. And will return to them if there are any future issues.
Karyn Kinney
20:44 11 Feb 25
It truly was a pleasure working with Tony! He is very knowledgeable and experienced. Not only did he do great work in a timely manner, he is kind, considerate and cared about us as consumers! I will recommend A1 to anyone looking for a reliable garage door service company. 🙂
Jane Miller
23:06 03 Feb 25
We were very pleased with our service! James came out right away and was so knowledgeable. He was extremely efficient and steered us in the right direction to solve our garage door problem.James worked hard to ensure he did the best job. We would highly recommend him!
June Roelle
23:55 02 Feb 25
The technician, James Dalland, was knowledgeable and completed the work wonderfully. He fully explained everything to my satisfaction. Importantly, he listened and was courteous in resolving my garage door issues. I highly recommend.
Lisa Thiltgen
13:43 27 Jan 25
We needed help on Sunday. John got to us by 9 am. He was professional, polite and very kind. When we got the estimate for different packages he was informative and not pushy. Definitely recommend this company for your garage needs.
Thomas Artz
23:48 15 Jan 25
Just excellent on his part. Couldn't ask for a better tech and just a pleasant man to talk to. You have an amazing Young man working for you. I will let everyone know if they need any work done I will highly recommend your company. A well satisfied customer. Tom Artz
Dennis Raddatz
16:40 12 Jan 25
Jacob went above and behind when he installed my new garage door opener. I was very impressed with his professionalism kindness and courteousness. I would recommend A1 garage door service to all my friends and family for their fair pricing and fast service and great communication.Thank you Jacob you Rock!
Dan Tauber
15:01 11 Jan 25
Victor’s customer service is outstanding. He was so cordial and informative. He took the time to listen and informed me of all my options. Based on our dealings with Victor, we would not hesitate to use your company again. We will also highly recommend your business to others.
Gordon Larson
02:47 04 Jan 25
Tony was a rare.experience. I felt understood and that he genuinely was interested in more than the job itself.He recommended more work and—ouch!—i trusted him on that. No pressure.I do wish it hadn’t been so expensive.
Richard Bower
23:22 27 Dec 24
Jacob and A1 Garage Door did a phenomenal job. I called and he was here within a 1/2 hour. He explained everything to us, made recommendations and was very efficient in completing fixing our door. Highly recommend them in garage door repair.
Kevin Bunnow
20:25 27 Dec 24
Roger did an awesome job servicing my garage door. He was here on time and finished all of the work in a timely manner. Rodger was very thorough explaining what was wrong and what needed to be replaced. Thanks again for your help.Regards Kevin
Terry Kindl
11:18 18 Dec 24
A1 was extremely thorough and professional. John was very detailed in explaining the issues and options to resolve the problem. The after report was exceptional. The only caviat was the price for repairs was higher than anticipated. However, like the the old cliche goes, you get what you pay for. I felt very confident in the work performed.Thank you, A1
Tiffany Allen
19:07 12 Dec 24
James did a great job installing the new garage opener for us! He kept us updated on what was going on. He made sure to explain everything to us after he finished the job. He answered all of our questions we had in a lot of detail for us. We are very happy with the whole experience. We will be using them for our future garage door needs
Ray Kempen
16:02 06 Dec 24
We were very impressed with Victor and Roger’s work this morning. They were both very professional and completed installing the rubber seal on two garage doors in a very timely manner. They went the extra mile by lubricating the doors and we are very happy with the end results. Thank you A1 Garage For having such a great team!
Gregory Derhaag
22:07 29 Nov 24
Jacob Newton on A1 Garage Door Services was outstanding, simply outstanding. He was friendly, courteous, and obviously very skilled at his craft. He kept me informed during the repair process as ancillary issues surfaced. I highly recommend A1 and Jacob.
Martha Hood
05:39 27 Nov 24
The installation team led by Matt S. from A1 Garage did a wonderful job installing our new garage doors. They were courteous, professional and careful in their work. They made sure everything was in perfect working order before they left. In fact, everyone I spoke with at A1 from start to finish was top notch. I would definitely recommend A1 to anyone looking for garage door service.
Andy Granberg
13:21 24 Nov 24
My wife and I are very impressed with A1 Garage.Victor Santana came to the house yesterday and took measurements for our new door.He is a very nice guy and cat lover as well! I give him an A+ rating and we also talked to Brandon Deleon,who also worked out a good deal for us on the phone. We are very impressed with both of them and the company as a whole.Thank you all! Also a shout out to James Dalland our 1st tech.who came out and did the first install.Thank you all! Christian Bonilla,who installed are garage door did a great job,only took maybe 3 hours at best Love the door.
David Fochs
20:13 21 Nov 24
I could not be happier. Jacob Newton came early (by 15 minutes), which was GREAT. And he called me to ask if he coild come early; also GREAT. Then he explained exactly what needed repair, gave me two alternative price quotes, did the repair work quickly, explained your Worry Free Club program, and then I paid the bill. Jacob was friendly & helpful. I give him a “GREAT” rating!
Andy Granberg
11:36 16 Nov 24
My wife and I are very impressed with A1 Garage.Victor Santana came to the house yesterday and took measurements for our new door.He is a very nice guy and cat lover as well! I give him an A+ rating and we also talked to Brandon Deleon,who also worked out a good deal for us on the phone. We are very impressed with both of them and the company as a whole.Thank you all! Also a shout out to James Dalland our 1st tech.who came out and did the first install.Thank you all!
Kevin Anderle
14:12 11 Nov 24
Victor served me very well. He did great in taking the time to explain things in ways I could understand. I know SO much about my garage door now! More than any other garage door repair place. The second time he came out to replace the Lift master MyQ unit, he did quite well. The only issue I have as of today (Monday) is that the other garage door was not programmed correctly and has been going up and down on its own (since Friday).
Carol Feistel
22:09 31 Oct 24
Jacob serviced our garage door at short notice on. Saturday. He was thorough explaining what was wrong with the door and what needed to be done. It was evident he took extra precautions to assure all was addressed. Our first time with A1. We’ recommend!
BENJAMIN GILBERT
19:42 25 Oct 24
Had the opportunity to work with their technician, Tony Patterson. He was extremely personable and went out of his way to make sure the job was done exceptionally. I will definitely be seeking him out for any other garage door services we need.
gigi
22:15 23 Oct 24
I can’t say enough about the professional and friendly service provided by A1 starting with the first person I spoke to, then the dispatcher, then Jacob who is such an amiable young man. He’s so sharp and pleasant! I am going to recommend A1 to all my condo neighbors!
Robyn Rottier
18:49 10 Oct 24
Christian was very quick at installing our new doors and opener. He was very thorough in helping set up and explain everything with the new opener.
Julie Cork
16:50 08 Oct 24
If you ever have a problem with your garage door give Roger Krause with A1 garage door service, a call. Just met him and loved his service. He made me feel very comfortable. He was able to get my door functioning enough for me to get in and out until my new door comes. I can’t wait to see what that one will look like. This company is extremely lucky to have a tech like Roger
Nicole Augustine
20:11 08 Sep 24
John was absolutely fantastic and personable! The company must really love their employees because they gave us some information on Johns interests before he came and it gave us something to talk about! John came in for an estimate and ended up giving us a really good price to fix our garage springs rod and hinge! Looking forward to doing service with you again, when we need service for our garage door!!
Charles Vanden Heuvel
20:23 22 Aug 24
A1 responded immediately to our needs and were quickly able to schedule an appointment. When Jacob came over he showed us all the options and quoted the price for each. He was efficient and professional. After completion of his work, he took the time to not only clean everything up, but to also fully explain all the functions of our new openers. I would happily recommend A1 to anyone looking for a trustworthy, professional garage door service.
Gail McCallum-Prine
01:40 21 Aug 24
Doug did a great job in answering my questions, and underscoring the quality of your product and workmanship. He represents your company well, assuring the potential customer they are getting a good product as well as excellent service.Jacob did an outstanding job in diagnosing the problem and fixing it. He also brought to my attention that the door I have is not safe. The cables are frayed, the strings are no longer carrying their load. He is knowledgeable, efficient, and did a great job rewiring the sensors. He had a long drive to come to my home, but had no complaints. He represents A1 very well. He should be given a raise and a promotion. He is an excellent representative of your company. You are lucky to have him.
Jim Benesh
19:32 11 Aug 24
A1 Garage was able to come to the rescue the same day my spring broke, cable snapped and bracket collapsed. Roger K did an outstanding job explaining the work that needed to be done and all of the options. I would highly recommend this company.
Donna Depner
23:02 09 Aug 24
Jacob was easy to work with. Explained benefits of different doors etc making it easy and clear to get what I wanted. Enjoyed working with him. Would recommend him to anyone looking to do their garage door. No photos yet but can add when work is finished.
Thomas Tabachnick
20:53 30 Jul 24
Tony was so prompt and did such a nice job explaining the problem and the options to solve it. He did what we decided to do and examined and tested his own work.and asked if we had any questions. He finished guickly at a fair price. Thank you A1 Garage.
Gail McCallum-Prine
20:09 20 Jul 24
Doug did a great job in answering my questions, and underscoring the quality of your product and workmanship. He represents your company well, assuring the potential customer they are getting a good product as well as excellent service.Jacob did an outstanding job in diagnosing the problem and fixing it. He also brought to my attention that the door I have is not safe. The cables are frayed, the strings are no longer carrying their load. He is knowledgeable, efficient, and did a great job rewiring the sensors. He had a long drive to come to my home, but had no complaints. He represents A1 very well. He should be given a raise and a promotion. He is an excellent representative of your company. You are lucky to have him.
Susan Rieder
01:24 13 Jul 24
Jacob was excellent he did awesome work!! He knew his information great!! Excellent would recommend him all the time he did a fantastic job n prompt, very clean friendly n cleaned up all of his this he was efficient n did amazing work.
Donna Depner
19:00 06 Jul 24
Jacob was easy to work with. Explained benefits of different doors etc making it easy and clear to get what I wanted. Enjoyed working with him. Would recommend him to anyone looking to do their garage door. No photos yet but can add when work is finished.
Victoria Gresser
16:09 06 Jul 24
Tony called to let us know he was on his way. He listened and addressed all concerns. The recommendations he gave for parts were both high end and low end without being pushy. He was also willing to educate me on the necessary repairs, which is truly appreciated. He also offered maintenance tips to prevent future issues. Very happy with the service Tony provided and our garage door is running smoothly!
Brooke Stefl
22:27 24 Jun 24
Tony P was an amazing and efficient professional member of the A1 team. We could not be happier with all interactions with every member at A1. This is a great company to use and we highly recommend them! Thank you Tony!
Regina Connolly
19:28 20 Jun 24
Unexpected issues are never fun, but from the initial call to make the appointment to the installation of a new spring for the garage door, it was an incredibly smooth process. Excellent communication. We were able to get same day services. John was very friendly and professional. Would definitely recommend.
Ryan Maes
17:13 13 Jun 24
John was very professional and personable and did an excellent job replacing the spring in my garage door. He went above and beyond and provided some useful preventative maintenance tips for me. I felt that I was in good hands with John and will be requesting him for any future repairs or maintenance. Thanks, John!
nancy miller
18:02 19 May 24
Easy to make an appointment and the tech Roger Krause came on a Sunday. He contacted me that morning as to ETA. He arrived and was friendly and courteous. He explained everything well and went over options. He was knowledgable and not pushy. The wrap-up included photos and analysis of the door system. The whole process was very professional, non intimidating and i felt it was fairly priced. I would recommend Roger and A1!
Gerald Duvall
22:40 15 May 24
He was very nice to work with. He was very knowledgeable on your product. He also moved the windows panel in my dood to where I wanted them.He came here today from Milwaukee 80 miles to finish this job but it still isn't finished. He brought some door trim but didn't bring a new panel that was dented by the manufacturer and he was also suppose to replace my springs for better ones, and wasn't done either. He said I would be contacted to give me a date I can expect your company to finish the job.
Ruth Christensen
10:23 07 May 24
Tony did an excellent job of explaining every step and explaining the different garage doors that can be installed. He was very easy to talk to. He did an Excellent Job!
Maryellen Brown
14:48 06 Apr 24
My technician 'Jacob' was simply outstanding. He was cheerful, called me by my name and very well spoken. He was able to walk me through the repairs necessary and offered fair pricing options. He kept me updated on the repair he was doing until the end. I am especially impressed with the company presentation as well. Jacob arrived in a fully stocked fleet vehicle. While working, Jacob needed to move some of the things in the garage, and when done, he put them right back in the exact spot. All debris was carefully discarded from the repair and nothing was left behind. Respect for my property was top notch. Jacob is a very versed and knowledgeable technician. His personality is quite pleasing.Because of the entire experience l had, l will be more than happy to share my experience with other businesses and private home owners alike. Your company and ethics is second to none! Keep up the great work!! Thank you!MEB from Green Bay!!
Kathleen Fennessy
16:07 22 Mar 24
Russell arrived in a timely manner, friendly and professional. He did an outstanding job in making the repairs and his knowledge was very impressive. I also learned about the advantages of replacing the door with steel frame,etc for future consideration. I highly recommend Russell and A1 for repairs and/or products.
Scott Philemon
15:32 08 Mar 24
Thanks to Jacob and A1 for timely repair of my ailing garage door. Jacob quickly diagnosed the issues, presented several options without being pushy and once we decided on a solution, he had everything necessary to do the repairs. The repairs were done quickly, cleanly and thoroughly. I will keep A1 in my contacts for future repairs and be sure to recommend them to friends and family.
Katelyn Svejda
16:39 05 Mar 24
A1 was very prompt servicing our garagewhen the motor broke. We now have very cool garage system. Roger did a wonderful job helping us and installation. He was kind and understanding. We appreciate his help greatly!
Kyle
02:25 29 Feb 24
I had a great experience with my technician, Roger. He was super friendly and explained everything that he was doing. Roger found the issues with my existing door and got everything working like new. I was very satisfied with the work done and would recommend A1 Garage Door and Roger!
Gwen Huempfner
20:24 28 Feb 24
Christian did an excellent job, answered all my questions and was very efficient.Tony did a great job with giving me the estimate on the new garage door.
Jim Hergert
14:26 14 Feb 24
Jacob called prior to arriving. He was nice and personable. In addition to finishing the tune-up quickly, he identified another issue that I migjt want to address, but no hard sell (which is good). He double checked to make sure the parts being installed were correct, finished quickly and did not leave any waste behind.
Chris Nimmer
16:48 13 Feb 24
Contacted A1 Garage Door Service via their website to fix a broken spring. The appointment set up was super easy! Their technician Roger Krause made this experience a delight! He provided spring options that fit my budget and pointed out other areas of concern so I could make an informed decision on replacing other items if desired. Roger's professional courteous nature and his solid work ethic got my door working in record time! 5 Stars for Roger, and A1!
Marilyn Peters
17:32 02 Feb 24
From Sales to the installers all are just great!!They just left and again. Excellent once again!Will highly recommend A1Garage!!
Tom Cody
00:56 28 Jan 24
Jacob is very good at his job. He is polite and comfortable to work with. More importantly, Jacob is quite impressive at assessing the problems and situation with our garage door and opener. He does not apply pressure to sell particular products, and works with whatever decisions we made. He just did a good job of making sure we understood the important aspects of his review. Jacob then worked hard to install the new garage door opener, once our decision was made. An excellent Technician.
Sheila Re
15:39 27 Dec 23
This is the 1st time I’ve used A1 Garage Door and I am very pleased with their service, from the first phone call to the technician arriving at my door. Roger called when he about 20 minutes out to let me know he was on the way. He was very thorough in his explanation of my garage door situation and was able to fix the problem right on the spot. He also gave me maintenance tips and what to expect out of the life of a garage door so I knew what to possibly expect down the road. I will definitely use them again if the need arises.
Katie Williams
17:41 19 Dec 23
The entire process with A1 was amazing from start to finish!Jacob was great! He came out and explained everything thoroughly. He gave me all my options and didn’t push anything. I appreciate that he simply gave me facts and let me decide.Christian came to do the install and was also great! He arrived on time and completed the install in less than time than quoted.A1 is a little more expensive than the competitors I got quotes from, but their customer service is amazing!! They made the process so easy from the quote and financing to install. Their product is great and I would recommend them to anyone needing a new garage door.
Tonya Manning
14:00 10 Dec 23
John G was kind, considerate, thorough & efficient. He was patient with the questions our children asked and gave me the run down on the door and how to keep it working well. He also noticed some minor issues & immediately started a warranty claim. We would highly recommend John G & because of him, your company in the future!Update: Just over a month after this costly install, our garage door is pulling away from the ceiling. It is Sunday at 10am and when I called for resolution, they cannot get anyone here until tomorrow, Monday, between 1 & 6! I have children 9, 6 and 4 and this is a REAL hazard and concern for me. The whole reason we chose A1 was their 24 hour service and their safety promises. I'm appalled!Update: Carlos came out Monday early afternoon and reattached our garage door to the ceiling. He said the original installer was 'close' but hadn't followed A1 policy in 2 ways and said he corrected both. He assured me that this issue hadn't caused any damage to our door and that the original installer was no longer with their company. I do appreciate his help and hope that we have no further issues, but time will tell.Our original service tech, Jacob, reached out to me this morning after seeing my negative review to be sure that the issue had been resolved and to see if he could help in any way. This is what is really restoring my faith in this company. He assured me they would typically have had someone right out and this was not typical of A1, which I believe. Jacob came right out when we had our original issue and did a great job getting us back up and running so it would be safe for us and our kids. He also walked us through the cost benefit of replacing the door vs just the faulty parts that night and helped us order replacement doors even though it was quite late by this time. Jacob has great integrity and I really appreciate that in a company - thank you , Jacob!
Benny Schulteis
01:12 20 Nov 23
I am very happy with the final product and the expertise of Jacob (installer). He installed a garage door opener in a challenging location and crushed it! Jacob also identified other moving parts that needed to be replaced with a detailed rationale to the "why?" Replacement parts seemed to me to be of high quality and sometimes there where multiples to choose from. Which, Jacob was thoroughly knowledgeable.Lastly, thanks A1 for getting my work request appointment in a weeks time and for honoring the military/medical/first responders with a discount!
J Adams
13:57 13 Nov 23
A1 Garage Service was very responsive to helping us getting scheduled for garage repair (replacement torsion springs). Tony, the repair expert, did an excellent job! He spent the proper amount of time getting the job done and explained all the important details of the repair and taking care of a garage door system! Tony was even available after repair for follow-up questions. Thank you Tony!
Rick Simon
16:57 09 Nov 23
When we purchased our home, we had no idea that our garage door system had been neglected for years. The system made that known in an emphatic way, and when Tony from A1 arrived, it had ceased to function. Tony diagnosed multiple breakdowns and repaired them all, some with replacement parts and all with pure expertise. Tony is experienced, knowledgeable, thorough, personable and smart. He is an excellent problem-solver and a lucid communicator. In a word...exceptional. So is the entire A1 team.
Dr.Sue Arroyo
16:08 26 Oct 23
Our service tech Tony was fantastic! Extremely knowledgeable, kind, considerate, he was even able to come earlier than originally expected. Explained everything and offered suggestions for future trouble shooting and products we may want to consider replacing in the future. Great service!
Richard Pease
23:00 16 Oct 23
Installer, Matt S, was very nice and knowledgeable. The product sold was quality and put in well but very pricey. Had minor damage to the ceiling drywall that we reached a fair settlement on but I wasn't overly impressed with how the person I spoke to (not the installer) minimized it rather than taking an apologetic approach.If you're looking for a quality job that you can be confident in and aren't afraid to spend a little extra for the piece of mind, I'd definitely recommend.
Sharon Trapman
20:30 05 Oct 23
10/4Tony was very good explaining what needed to be done. Also gave us the options of fixing the old rusty door or a new door. We chose the new door. They had one in the warehouse and an opening for tomorrow. Also like getting the text ahead with the name and photo of the service man coming to our home. Great safety features. 10/5 Christian came today. He was the installer of the door we ordered yesterday. Very professional, called when he was one his way. Arrived and got right to work and completed in a good amount of time. Quality work a quality company. Perfectly Matched our other door.
Dylan Marquardt
16:21 30 Sep 23
Jacob was professional, knowledgable, and simply a great guy. Any questions I had, he had answers for me and was without any hesitation. So, it wasn't someone trying to “know what they’re doing.” I had an old spring system and the loud, screeching noise and door wobble got to be unbearable. Jacob recommended we replace the old spring system with a traditional torsion spring system and what a difference it made! I’m a very handy person but garage door springs are something I never mess with. I definitely recommend A1 Garage Door Service to anyone in need of any garage door service!
Ashley Styczynski
19:20 29 Sep 23
Tony was amazing! He showed up on the time frame I was given. Tony was professional and courteous when looking at the issue we were having with our garage door; he even waited while I called my husband and re-explained everything to him over speaker phone so we could make an informed decision. We were given several options to fix our problem at different price points and levels of “fixed” and were able to make the best choice for us. Side note; Tony was also really respectful of my very timid and skittish dog and gave him his space while he was briefly in the garage.
Angela Rhode
17:11 26 Sep 23
Tony was extremely helpful in providing me with options and suggestions on my garage door. He fixed the broken spring quickly and professionally and made sure that we inspected it together at the end.Tony is a very nice person and really cares about the customer. He worked with me on a payment arrangement in order to get the work completed. You are lucky to have him on your team. He represents your company well!!I will definitely be calling on you guys for any future work that’s needed.Thank you Tony for such superior service!!!
Mary Buckman
15:27 22 Sep 23
Tony was better than excellent. Explained our options clearly and did not hard sell us at all. Got new springs and a fantastic, very quiet, Wi-Fi enabled door opener. Installed it and left us with a very good feeling!!! Thanks again, Tony!!!
Anne Hynek
15:58 19 Sep 23
So far so good. Roger came out and gave us a quote to install a brand new garage door on our new garage structure. He was right on time, very friendly and did a great job explaining everything to me including the bid.
Margaret Murray
17:33 12 Sep 23
Jacob N. provided clear explanations of my garage door opener options after carefully evaluating the condition of the garage door in my small 1929-era garage. He emailed a detailed inspection report as well as pictures and an upfront installation estimate. I appreciate his professionalism and courtesy! It is clear that A1Garage emphasizes great customer service. I look forward to completing our project!Jacob turned out to be an excellent troubleshooter while installing my new garage door opener in my 1929 built garage. I’m so glad for his patience and persistence!
Margaret Murray
16:52 05 Sep 23
Jacob N. provided clear explanations of my garage door opener options after carefully evaluating the condition of the garage door in my small 1929-era garage. He emailed a detailed inspection report as well as pictures and an upfront installation estimate. I appreciate his professionalism and courtesy! It is clear that A1Garage emphasizes great customer service. I look forward to completing our project!
Paige Baer
22:50 04 Aug 23
Roger was absolutely fantastic! He talked me through all of the issues, gave me a few estimates to choose from along with pictures and so many details about the whole job. I am so pleased with not only his customer service but his skills and knowledge of garage doors. Highly recommend Roger! 10 stars!
David Lewis
16:04 02 Aug 23
Well done, Tony. Did his job and did it well. Told me prices up front. Very pleasant personality. He has always serviced our garages with great ability. Thanks A1
Teri Bohn
00:03 02 Aug 23
This company continues to WOW me! They have great customer service and some of the friendliness employees I’ve met. I’ve had two different guys and both were completely knowledgeable. Roger had been back for a second time this week and it was another awesome experience. I would recommend this company time and time again. They’ve oiled, checked all safety features,replaced an overhead and now just found out that It needed a little WD40. No overselling…
Alex Gohlke
14:14 01 Aug 23
Roger Krause exemplified amazing customer service. My wife’s car was stuck in the garage for couple days because of the garage spring that snapped in half. Roger came and fixed it in timely manner he was very professional. I’ve read reviews on how some people pressure you to buy more products and get everything fixed that is not necessary. Roger was not one of them guys. Yes he recognized and advised us about some stuff that needed to be fixed but he never pressured us to get it fixed right away. I would highly recommend A1 garage.
Michael Jean
20:54 15 Jul 23
Jacob did a great job! Very professional! Never attempted to try and up-sale me on anything. Just presented his options he had to fix my issue and allowed me to determine what I wanted to do. Great customer service!
Shelena Willson
01:48 30 Jun 23
Tony was up for the challenge of my door. He was very polite and efficient. He had to come through the house to get to the garage and my dogs didn't even bark, instead they jumped all over him for pets. He was great
Tanya Hensley
00:10 28 Jun 23
My garage door was broke and needed it replaces. Called set up and appt to have an estimate done. Roger K showed up to help out. He was about to get me a whole new kit. Was about to work through all of what I need and how it will be done. Roger is very professional, knowledgeable and worked fast. I would recommend this company and Roger to everyone I talk to.
Jamie Oerichbauer
20:32 26 Jun 23
Tony was very professional. He explained my options for different garage doors and openers. He never pushed any unnecessary repairs. The job was completed the same day as the estimate and I recommend A-1 to anyone who needs garage door repairs.
Scott Hurley
21:26 22 Jun 23
The technician, Tony, arrived within the scheduled window. He addressed my concerns and provided high, mid and low-cost repair options. I didn't feel like he was up selling me. My garage door is working better than it has in the 3 years I've owned my house, and Tony gave me confidence that I have at least a decade more with it.
Emily Rosenberg
12:40 20 Jun 23
I called A1 this week for help with a broken garage door. I was so lucky to have Roger Krause as my technician. He has many years of experience and is so knowledgeable. He quickly assessed the problem and had a solution right away. He made the entire process so easy. He drafted an estimate and showed me the parts I needed along with pricing. I felt really involved and informed during the entire process. He was so professional and did an amazing job. After he left I realized he fixed something on my door that I didn’t even ask him to. I’ve never had a better experience with a service professional. If you need help with your garage door, make sure you ask for Roger!
Lisa Pritzl
15:09 05 Jun 23
Thank you Roger for the great service today! Our entire experience from the very first phone call to the time he left our driveway was fantastic. They really thought through all the little details that make your experience easy! I even received a text message the morning of explaining that Roger was going to be arriving, and it also gave me some background on his interests and hobbies. It’s a great way to strike up a conversation. Roger also took the time to blow out our garage. Everything looks spotless and in working order. Thanks for making our “sticky” situation a smooth one!
Mike Brandner
16:06 31 May 23
Roger the technician was awesome. He took the time to point out areas that needed attention, provided multiple quote options, and was even able to get there ahead of schedule. Very friendly with an attention to detail. Dispatch center was polite too, 10/10 experience. Roger deserves a raise.
Camille Stymiest
11:35 26 May 23
A1 is awesome- and (in particular) Tony was phenomenal! He was honest, solution oriented & understanding of my needs/request. Tony is a gem in the service industry - I’ll continue to request Tony from A1 moving forward. Thanks Tony!
Joe FJALSTAD
17:42 26 Mar 23
Roger was awesome! He was thorough and extremely knowledgeable. This was done on a Sunday. I called in at 10.00 am and Rodger was here at 11:15. I wish every home repair company had people exactly like Roger working for them ! There would not be any complaints!
Jennifer Lee
16:36 26 Mar 23
Our technician Roger K. was super kind and knowledgeable. He took the time and effort to help us understand every step and got the job done. We would recommend A1 Garage Door Service to our friends and family.
Chad Mader
01:09 23 Jan 23
Roger came to the house promptly knew his business and went right to work. When he noticed something not correct with my other door he made recommendations. During the whole installation Roger answered all of my questions quickly and with great patience. Thanks Roger
Trever Wells
21:18 28 Dec 22
Tony the technician was very good. He was able to get my garage door working. The downside has nothing to do with him. When I scheduled I told the dispatcher it was a 12-14’tall door at my homes extra garage. They sent the tech out without any ladder. He used mine and on my trailer to get him up higher and more comfortable. I am happy he was able to rerun the cables and reset the tension on the springs. The down side was the pricing. $450 in labor for 1.5 hours of work using some of my things (ladder and trailer). When I called and asked about it after he was done and left I was told because it was a “commercial door”. This was up front with the dispatcher of the height and at a residence. Sending the tech out without the right stuff disappointing. Tony almost had to reschedule but was able to get it done while there. Again I appreciated his work to get it done while there. I was told this door does not follow their typical hourly rate. $300 a hour rate is ridiculous for this door. Again Tony great job, dispatching was unprepared for the job.
John Walker
17:36 19 Dec 22
Called yesterday…gal was extremely friendly and put me on service schedule for next day. Tony called earlier than scheduled window. Tony and Mike walked me through issues with door, quoted me a price and got to work. They had it done in roughly an hour. Both were extremely friendly and answered all of my questions. Big Thanks to Tony and Mike! Merry Christmas!
Kaylee Smits
18:17 29 Oct 22
Tony was great too work with! He was very helpful and super efficient. He took the time to explain things and made sure we were happy with our service before leaving. If you looking for someone to repair your garage my family and I highly recommend Tony!
Chris Rahn
15:26 23 Oct 22
Roger came out on a Sunday morning to complete some much needed repairs. He was fast, friendly and knowledgeable. He took the time to educate me on what was going on and provided me several options without any sales pressure. He communicated throughout the process and got the job done. So glad I called A1! Will definitely use them again.
Stephen Robinson
19:30 04 Oct 22
The Tech that did my work was Nick C. I really wish that I could give him MORE than 5 stars!! First, he showed up EARLY! Second,He was SUPER knowledgeable AND Professional!!! Did a TERRIFIC JOB and explained EVERYTHING!!! I WILL recommend him to EVERYONE that will listen!!! A GREAT EXPERIENCE!!! I can NOW check the garage off of my “To do list”!! Could NOT be any Happier!!!! Thank you AGAIN A1 Garage and Thank you Nick!!
David Masak
00:10 27 Sep 22
Roger was very professional and explained everything to us/explaining different situations to us and how to handle them. The fact that he was able to come out the same day I scheduled the appointment was a huge plus. Quick installation and very accommodating. Would recommend to anyone looking for service.
Aaron Nook
21:42 11 Sep 22
Big Thank You to Roger Krause with A1 Garage. He helped fix my garage door that was installed by someone who cuts corners and not only fixed the major problem but helped identify future issue and let me decide whether or not to fix it.Roger is super down to earth, personable, caring, and just plain good guy.To Roger’s Manager:Dude you have a great employee!!! He has that X factor that most employers are looking for. Do Not Let Him Go!!!Thanks again Roger, I appreciate all the help!!!
Andrew Kemps
15:00 21 Aug 22
Roger was the most friendly, professional and knowledgeable person anyone could ask for in the business.He went over every detail and answered every question as well as did the job to perfection.He and Taylor worked with me to get the door I wanted. Both of them were a pleasure to work with.A1 will be my only garage door company in the future.
Mark Steinmetz
20:24 15 Aug 22
Roger was the tech who came today and was great. I was impresses with his professionalism and how well he explained all the things that he did. Everyone was very polite from the woman on the phone when I set up service to Roger. He programmed the remotes for me and installed new touch pads. I would recommend A1 Garage based on my experience today.
Amy Hubert
18:06 04 Aug 22
The whole company was wonderful from the beginning. Our technician, Roger, was friendly, knowledgable, and put no pressure on us to make a purchase for a new system that we weren’t prepared for. He gave us information to make the right decision for our garage, and we are very happy with the results. We’ll be going to them for all future garage needs.
Scott Risch
15:27 06 Jul 22
Just had Roger help us out with our garage door: really made it painless. Made me feel confident in the service and the company. Would definitely have Roger back out again if ever needed
David Shlensky
21:58 30 Jun 22
Roger was incredibly informative and knowledgeable, and went above and beyond when installing. Incredibly friendly and willing to go the extra mile for clients. Best compliment I can give is I would recommend him and A1 to all my friends and family. Thanks!
Deanna Snow
17:15 30 Jun 22
Roger was a great tech. Polite, pleasant, and so helpful and informative. Could not have been a better experience.Thank you to the office that sent Roger out so promptly.
Kyle Kienitz
23:32 28 Jun 22
Tony P was outstanding! Great efficiency of install, attention to detail in maintenance, and thorough explanation of features and warranty!! Great service. Great value. Cannot be outdone.
Lynn Metoxen
16:55 17 Jun 22
Roger was AWESOME. He was very patient and polite with me being an elder. He explained everything thoroughly to me step by step. I will call A1 always for garage door questions👍
jennifer christensen
00:54 17 Jun 22
Had a great experience with my technician Roger!! He was very thorough and did a great job. I will say though that I should have gotten a few quotes. It’s more expensive than I wanted to pay at almost $1000. He was very great though and it isn’t his fault.
Austin Horstman
21:41 15 Jun 22
Great and fast experience. Called and got ahold of someone quickly who was very polite and was able to get someone to come out to take a look at our door within an hour. The technician, Roger, arrived earlier than even estimated and was incredibly polite and helpful. Asked good questions to narrow down a solution for our repair and didn’t push stuff that wasn’t needed. Very professional and was able to get our garage door working again in no time.
Dustin Lentz
15:44 31 May 22
Tony was our guy today. He was knowledgeable and gave us a lot of options. Great to work with and we got exactly what we needed. We will definitely refer our family and friends!
Joan Reuss
22:23 17 May 22
Tony was our serviceman. He was very professional & personable. He gave us very good suggestions on maintaining the garage door for the future. We would recommend A1 for garage door repairsTom Reuss
Michael Byrns
20:41 10 May 22
I would 110% recommend these guys! Super professional and made selecting garage needs easy. Our technician Tony was awesome and had great attention to detail while installing. The best part about this company is that they carry alot of components in their vans, so we were able to install everything we wanted in one go. Best in the business. Period!
Dustin Weise
21:58 24 Mar 22
I had a broken torsion spring on my garage door and called A1 garage. They were able to bring a technician out quickly. Tony was very informative and professional. I would recommend A1 for any work needed on your garage doors
dan puyleart
19:45 19 Mar 22
Called A1 when the spring when a spring broke on our main door. They sent Tony over and he did an great job replacing the whole set up because he couldn’t fix the system we had. Very pleasant young man. I would give him a 5 out of 5 for the experience
Nathan Juedes
19:25 16 Mar 22
Tony did a great job repairing my broken spring on my garage door. As it was not an emergency, I was able to schedule service online and had my garage fixed two days later. Tony was on time, explained everything clearly, and gave me some advice on future service I should anticipate, as well as tips to help maintain my garage door.
Todd Farber
21:53 15 Mar 22
Tony came out and fixed just about every part of our garage door. From the motor to the keypad he had all the info we needed and the parts in his truck. Done very quickly, and clean. Would totally recommend.
Eric Bauman
20:07 17 Jan 22
We had a broken spring and they were out the next day and had it repaired. Plus it is significantly quieter than it was previously. I would definitely recommend A-1 to anyone in need of garage door service. Tony did an excellent job and was very thorough with the explanation of options!
Steve Lauer
19:38 30 Dec 21
Called A1 up and they had somebody at my house the next day.Tony ( the technician) was kind and knowledgeable and had the job done in a short time.Garage door works wonderful.
Jerry Terrones
23:09 29 Dec 21
Called on Wednesday morning was told next morning for garage door spring repair thought that was good, a1 called back and said they could fix same day! Highly recommended A1 will be my go to business. Tony the service tech was extremely knowledgeable and explained every step of the process even recommended future upgrades to the openers when I inquired about them. No sales pressure just knew his job. Very happy with A1
Linda Power
20:40 28 Dec 21
Thanks Tony!! You are by far amazing at your job and helping us with repairing and ordering a new replacement door! We are thrilled! Couldn’t ask for anyone better!
Paul Power
20:40 28 Dec 21
Tony was excellent on his visit to our house today. Very upfront and helping with our door purchase. Thanks Tony!
Beth Raymaker
18:34 28 Dec 21
Tony did a great job reviewing the different options for repair, and giving information to keep the doors working well in the future. I also like that he has 3 dogs, so my two crazy ones didn't bother him a bit.
Doris Vanheuklon
20:29 27 Dec 21
Very happy with the results of the repair service.Tony was very friendly and professional explaining the different parts of the garage door and answering all our questions. I would recommend him to other people for their garage service needs. 🙂
Mat Porten
03:54 21 Dec 21
Tony showed up today and did a great job of explaining everything and what needed to be done to avoid issues in the future and be as cost effective as possible. Great guy and did a great job. Looking to keep working with him in the future on any issues that may arise
Don Guzowski
21:13 27 Oct 21
My garage door was making some noise. Tony from A1 Garage Door Service came out and immediately noticed I had a broken garage door spring. Tony explained my options in great detail. After deciding to replace the spring Tony went right to work and accomplished the job quickly. He went thru and explained everything that he did. I was totally satisfied with the job, A1 Garage Door and Tony.Don Guzowski
sally campshure
23:46 22 Oct 21
Tony did an excellent job of explaining the problems of my garage door. He gave me an estimate of the work and the different options to take care of my problems. All the repairs were done in an efficient and timely manner. Great job!
Tyler Larson
23:06 08 Oct 21
Tony was here and done with everything well within the timeframe that was said. Everything works well and he made sure I understood everything. The safety check was very thorough and it was nice to know exactly what was going on. Tony was a pleasure to work with 10/10 would recommend you give him a call.
brad busch
19:19 08 Oct 21
Tony did an outstanding job, wow. He was a professional in all areas. He new exactly what he was doing and very knowledgeable of his product, and was very courteous. I would definitely recommend A1 garage door service and ask for Tony, BRAVO Tony BRAVO..👍😁
Caleb Bloomer
21:11 10 Sep 21
Tony was incredibly polite and thorough with the job that he did. Talked me through everything and did an amazing job figuring out the solution and setting me up with all that I needed! Highly recommend!
Mary Hagan
15:35 07 Sep 21
Tony was great..Even had to put upWith my husband's incessant talking.He explained everythingHe was doing,And was very efficient,And Timely.It felt like meeting a new friend.
Jenny Mayer
14:01 06 Sep 21
Tony did a great job replacing my garage door springs. He was very professional and informative. He was thorough, arrived on time, and finished quickly. Thanks again.
John Ojala
23:38 03 Sep 21
Tony arrived the same day I called. He worked with me to fix my damaged door and to find the new door we wanted. Great service!!
jason heidl
17:09 20 Aug 21
I called and Tony was there within the hour to fix my garage door and replace the motor. Excellent service and went above and beyond to help me setup and understand the new system. Highly recommend.
BEST Garage Door Repair Near You in Casco, WI
When you’re looking for expert garage door installers in Casco, WI, don’t hesitate to contact A1 Garage Door Service. For efficient repairs and other services, call us now at (920) 952-8794.
In the heart of Kewaunee County, you’ll find the small yet beautiful village of Casco. This quiet and family-friendly town is known around the area to have a strong sense of community. It’s also a few minutes away from golf courses, wildlife areas, and campsites. So, residents and visitors have plenty of sights to see and activities to experience when they visit Casco.
Make sure you have a trusted garage door specialist when you live in the area or you’re running a business nearby. This way, a malfunctioning unit won’t ruin your entire day’s plans. With our expert technicians, you can ensure that your garage door will be fixed promptly. Just like our list extensive list of satisfied customers, you can also rely on our professional services that are second to none.
We serve the entire Casco area and other locations in Wisconsin, including Luxemburg, Edgerton, Hartford, and Green Valley. Contact us today at (920) 952-8794 and discuss your needs with our friendly sales team. We will listen carefully to your specifications, needs, and budget and recommend the ideal solution.