A1 Garage Door Service & Repair In Jean, NV

Google Rating

4.7

Based on 799 reviews

A1 Garage Door Service

4.7

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Jeffrey Bossio

23:54 05 Mar 21

I was very impressed with the customer service provided by Jason Patterson my service technician. He took his time explaining and demonstrating the issue while presenting a few different options to take care of the problem. I'm no expert when it comes to garage doors but I would guess the pricing of this company is on the high side. However, great service and quality, coupled with a nice warranty go a long way and gave me peace of mind to go forward with their services.

Buddy Kliger

02:05 24 Feb 21

Great company! Experience was great from the girl who scheduled the appointment to the installer Zeke. They called me when they were on the way and showed up in the window they promised. A little pricey but it’s worth paying a little extra to get quality service. Definitely would recommend.

Donna Crome

01:50 21 Feb 21

Great service. Social distances. Found the problem promptly. Offered solutions. Offered 2 different product levels and let me decide. Had everything on the truck to fix the issue.Zeke was awesome! Personable. Knowledgeable.

Sandy Lee

22:59 12 Feb 21

A1 gave us great service. I highly recommend these pros. A real human answered, explained what to expect, and scheduled an appointment for the next week, all on the first phone call. The technician diagnosed and explained what condition the garage door was in. Then he gave us logical explanations of various choices we could make. As he showed me what he did, he explained how to use the new bells and whistles. Great experience and great results.

Judy Hanrahan

01:50 11 Feb 21

Absolutely the best experience we have had in Las Vegas getting service on our house. They texted me a picture of the service tech prior to the appointment. The tech called when he was 15 minutes out - just as promised. He told me he was stopping at a gas station, and asked me if I wanted a coffee or anything!!! Seriously, this is the kind of service I had when living in small town Montana where I personally knew the people servicing my home. Our service tech, Jason, was knowledgeable, professional, and kind. It was a breath of fresh air working with this company!!!

LeeLee

19:21 09 Feb 21

Broken garage doors are stressful and the need for repair is immediate especially if your car is trapped, but everyone at this company was so kind, helpful, quick, and professional that the experience was actually pleasant and I can't say enough nice things about them. They updated me several times on the progress of my appointment and the technician Jason was helpful, calm, and knowledgeable and showed me everything that was happening step by step. I was given several options with different price points and he explained each one so I could make an informed decision rather than being pressured or given a 'take it or leave it' price. A great experience considering the situation isn't fun. Thanks so much!

Larry Carson

21:39 28 Jan 21

We had A1 Garage install new openers on our garage doors. The openers are extremely quiet , in which we were looking for. Alex was our installer and he really new his stuff. He do both out doors very quickly. We were very happy with his professional workmanship ! He made the whole process very enjoyable.The other day we had a small hick cup with on of the doors so we called A1 to see if we could get someone out to take a look at our concern. The office sent our concern over to Alex and soon he gave us a call and side he was on his way to take a look at what was going on. Alex came to our rescue and solved the small problem. This truly is a person that really knows the meaning of "Good Customer Service" ! Thank you very much Alex for being the professional that you are.Anybody looking to have a new garage door opener installed, A1 Garage Door Service should be you choice !! Ask for Alex, he will do right by you !

Stephanie Rohrbaugh

22:15 25 Jan 21

Excellent customer service. I was impressed by the text reminders of my upcoming appointment, along with a text to give me info. about my tech's experience and a photo so I knew who I was opening my door to. Unfortunately, my 15 year old garage door needed more love than I thought but Jason was very thorough and gave me my best options prior to spending the money for the much-needed repairs. I appreciated the information to make an informed decision.

Wayne Weiswasser

20:32 25 Jan 21

Great service! Wyatt showed up when he said he would and did a great job and even made some suggestions. To replace the springs, bushings and rollers took less than 2 hours. I just wish he could have gotten the sensors that turn the lights on when you walk through the beam to work. I would definitely use them again. I highly recommend A1 Door Service.

Grace Jeter

01:51 16 Jan 21

Our technician Jason Patterson was early and had a great attitude. He was professional and friendly. He did an excellent job repairing our garage door. When he called to say he was on his way he asked if I needed him to pick me anything up at the convenience store he was at. I was delighted with his generosity and he made my day. I would definitely call A1 garage door repair again.

Christina Lagan

01:52 22 Dec 20

Garage door decided it was tired last night. I had found them because they had recently posted an ad in a Val pack mailer. So I called A-1 and they were able to come out this morning for $25 service call. Figured out the problem immediately. Had all the parts and accessories on hand. No need to wait for someone to come back. Can’t thank my technician enough. Not only kind but knowledgeable. And very efficient. Thank you all so much. I don’t know if their prices were the best. But I know that their quality and efficiency were priceless.

Brad Carpenter

02:01 07 Dec 20

The company and the technician were great. The technician (Jason) let us know exactly what we needed and helped us make the right decision for our home. He went out of his way to explain all of our options and made sure we knew what they were talking about. He was very honest and upfront with everything. I would recommend the company and the technician to anyone who is looking to fix or replace anything with their garage system.Thanks again!!!

Kara Harris

02:18 20 Nov 20

Our technician Jason Patterson was wonderful. He was professional, courteous, and knowledgeable throughout his service call. He took time to explain everything he needed to do and did so in a way that was clear and easy to understand. He answered all my questions both before he began and after he was finished. I would recommend him highly in the future.Thank you for an excellent service experience.

Ryan Pranske

23:16 02 Nov 20

Absolutely will be recommending this company to friends. They were very prompt and super diligent to get everything taken care of in a very quick time frame. I would like to give a great thank you to the technician Wyatt for his assistance. If you're needing garage door repair I highly highly recommend great rates and great time frame all around fantastic!

Thom Riegel

01:54 23 Oct 20

Very detail oriented. He did a great job installing my new door, helping install the app, setting up the car. Then we discovered some issues with the door that I was not aware of. Thankfully he called it to my attention and we were able to fix the problem before it became a much larger problem. I’m glad I called this company. They are very competent and know what they are doing. They had everything they needed to do my job. Very friendly and helpful. I highly recommend them to anyone who is looking for a job well done.

Erhardt Weikert

16:43 21 Oct 20

Install perfect, only negative thing is I was disappointed that the sales person didn’t tell me that double insulated glass was available for my windowed panels. One of the reasons to buy an R19 door, why not put insulated glass panels in it. Never mentioned it, very disappointed. Now stuck with the extra cost to change out the glass and trim. Also said that the installation guy(very professional installer) would install the codes in my two vehicles. That was false. Makes one feel like they just want to sell you that door. He knew this garage was going to be air conditioned and the insulation factor was one of the reasons to change the door in the first place, why not mention insulated glass panels.Otherwise very happy, doors are quiet, operation smooth, adjustments prefect, all remotes work.

Vy Nguyen

18:17 20 Oct 20

Price quoted was inflated. $1400 to install a spring sounds a bit shady. Was charged $20 for estimate. A rip off. This place was recommended by a friend who got the same service done but at $350. Please don’t hire crooks. Will not do business or even recommend this place to anyoneHad manager Isaac called back few days later and we were able to work out a solution. The guy he sent Oz was absolutely amazing to work with. Very honest. I was very happy with results that I gave my neighbors his business card. Just make sure to ask for Oz and don’t get random guy

Mike Mackerley

17:34 10 Oct 20

They were running late due to the first job of the day, and they actually called me to let me know they are running behind...nice to see there is still customer service in Vegas! The technician was very knowledgeable and and he finished in the time that he said he would.He also sprayed the garage door to make it run smoother and quieter. I know it doesn’t take a lot to to do this, but it is the small things that make the biggest impression and for me to recommend their work.

Stephen L Tichenor

18:39 03 Oct 20

Thanks to Bruce in the Phoenix offices, Doug was sent out to resolve a 3 yr. ongoing problem with our single garage door installation, in Boulder City, near Las Vegas. The double door has always functioned well. Our door has eaten 4 sets of pulley cables since install, 3 yrs ago.Doug has the experience and knowledge to locate the problems and fix them. It looks and sounds like our garage door is functioning "A-1" beautifully once more!Again, thanks goes out to Bruce, Elgin and Doug. (Phoenix & Las Vegas)Steve T.

Carol Dunn

02:49 29 Sep 20

Great company! Called for a cheap tune-up and found problems that will save me a lot of money down the road. Josh is very knowledgeable and competent. Nice guy too.

Les Gunter

14:46 21 Sep 20

Anthony was very professional, explained what was wrong with my garage door and what was needed to get it up an running properly. Very pleased with his work. Well be calling again to upgrade rollers and cable.

John Tortoriello

18:03 19 Sep 20

Tech was great. Clean new his stuff and efficient. I would recommend this company anytime.

Lori Lauer

02:02 19 Sep 20

Jason did an excellent job, he was kind enough to give me some education on the operations of the door and opener, lesson learned to pay attention to your opener acting up and door not working right!! Call Jason at A-1, very pleased with the service, he called to let me know when he’d arrive, cleaned up all the used materials and boxes, very pleased

Sharon Worley

01:56 19 Sep 20

This was the second company we called for an estimate to repair our garage door. First company immediately said we needed a new door with no other option. A1 came out, showed up right on time, assessed the problem, provided us an estimate to repair the damage, had the parts needed in their truck and got right to work. The door was fixed and operational in an hour. We really appreciated the honest service and the fact that they did not try to rip us off. Would highly recommend them. They will be the first company we call if we are ever in need of garage door service in the future.

Lena Marlowe

04:18 17 Sep 20

Our tech, Robert was/is very professional and very knowledgeable of the product.

Edie D

00:35 14 Sep 20

Jason was on time, courteous, friendly and took me through each step of the process. Would highly recommend A1 Garage Door Serice

Miss T

20:59 12 Sep 20

Kappy did an excellent job regarding following up on an idea I had regarding my garage. It wasn't a good idea and he gave me a great alternative.Thanks a bunch!!

Patricia Martin

01:47 12 Sep 20

Professional and straight to the point. Ryan is my guy!

Domini Agtual

04:55 11 Sep 20

Thank you for sending your Senior Tech, Ryan Black!He has been very professional, friendly, and personable but most of all he is well informed and knowledgeable of his job! I wouldn’t hesitate to recommend him to anyone who is needing a good garage service! Thanks for a job well done, Ryan!Marie D Agtual

Dianne Samuel

05:57 10 Sep 20

Work was fast and very efficient. After 14 years it was time to update our garage door to the newest version job well done!!! Love the myQ!

John Turnipseed

14:50 08 Sep 20

Absolutely one of THE most noteworthy services I've had while I lived in Las Vegas for the past 6 years. SO many companies in LV have poor customer service and even worse techs...not so with A1 and Ryan. His demeanor, skill, and craftsmanship were immaculate. An absolute pro and technician. He diagnosed my garage door problem in 60 seconds and was spot on. The repair took a little over an hour and now I have a properly working door again. Thank you Ryan and thank you A1!

Cathryn Cameron

01:48 06 Sep 20

Amazing. Absolutely wonderful service. Ryan fixed my garage door in no time. The whole process was professional and quick. I highly recommend this company.

Terri Hacker

20:20 03 Sep 20

Our Tech Tony was great. He went over the options we had, showed us different options, and took extra time to answer all of our questions. We ended up ordering a new, better constructed door. Excited to get it installed!

Tim Manion

15:52 01 Sep 20

Anthony was very professional and pleasant to deal with. He quickly analyzed the status of my garage door, explained all of the issues clearly, and did a great job. My door is in the best shape ever. Thanks to A1 and Anthony.

Alec Jopp

02:19 27 Aug 20

Great experience Jason Patterson showed up on time, gave me a couple option. Finished the work on time, cleaned up and took the old motor and track away. Thanks would definitely recommend.

RJ Ruelas

01:47 25 Aug 20

Robert my technician was very professional and super helpful with giving me the knowledge on what I needed done. Went above and beyond! Very pleased with my service. I highly recommend!

Hye Youn Joo Sin

22:47 20 Aug 20

Starting from the phone call to schedule an inspection to answering follow-up questions regarding the estimate and the 25 point check safety inspection, the customer service I received from this company and the technician, Jason, has been great. I am so grateful that Jason returned a phone call message filled with questions (surprised he understood my rambling) days after he had come to do the inspection. I do not know if I will be able to use this company to do the actual repair because I live in a rental property and cannot make important decisions on my own, but I highly recommend them.

Jane Gregory

21:03 14 Aug 20

I was very pleased with the service by A1 Garage Door Service. I called very early one morning when my car was stuck in my garage with a broken door. A pleasant young lady answered promptly and arranged an appointment. Shortly after she called to let me know the techician was on his way. Once he (Jason Patterson) arrived he assessed the situation, explained the options and once I approved replaced the motor and bar. Very prompt and professional, I would highly recommend this company.

Joseph Sanders

03:58 12 Aug 20

It was incredibly easy to set up the appointment online. Jason Patterson was my technician and I was impressed with the entire experience. He called to let me know when he was 20 mins out, showed and explained to me all of the adjustments he was doing, then he explained to me exactly what would fix the issue I was having. He ended up doing a spring swap and a small adjustment to the rails, which took him less than an hour and fixed everything. There were multiple options available and he explained each, along with the pricing. I ended up spending a bit more than I had hoped, but it was what was needed to get it fixed professionally. My garage sounds new now! Very happy with the service. Thank you A1!

Mixchick Me

01:59 06 Aug 20

A1 Garage Door Service had great customer service from the first time I called and set up the quote/estimate. Jason P came to give me an estimate then fixed my garage immediately. He went above and beyond and I highly recommend this company and Jason P

Konnie Susich

03:06 30 Jul 20

This experience was some of the best service I have ever had. Robert was the technician that came out to the house. He was very knowledgeable about the product and went to great length to make sure everything was done right He explained everything to me. He went out of his way to make sure that I understood how everything worked and he programmed both cars to open the garage door from the car.

Megan Smith

01:50 28 Jul 20

A1 was absolutely amazing. Prior to arriving I received a text with information about the technician and was able to see how long it would take him to arrive. It also gave me a picture of the technician so I knew who to expect. In addition to that I also received a call letting me know he was on his way. The 2 gentleman were very knowledgable about what I needed as well as gave me information about the features of the opener. I was able to get a new garage door opener and installed. Instillation was very quick. The gentleman were very respectful by wearing their face masks as well. I would absolutely recommend them.

Brenda Leonard

02:30 22 Jul 20

This is the 2nd time we called A1 for our garage door service needs. Technician Jason Patterson was prompt & very knowledgeable on all of the questions my husband and I had about our very old garage door. He changed out our rollers and performed a tune up maintenance for us today. Thank you A1 and Jason Patterson for all your help today.

Shalene Vergara

02:10 20 Jul 20

Jason M was my A1Garage Repair Technician. He was awesome . Very knowledge on repairing my Garage door. He changed my garage motor and didn’t take long at all!! Got my Garage door working again.Highly recommend A1 Garage Door Repair. Thank you again Jason M.

Joe Heck

14:35 16 Jul 20

Excellent service from start to finish! Replaced two doors: Elgin, my sales rep, was very thorough in explaining my options...didn't try to up-sell. When I told him I had a couple other quotes, he offered to beat them - and he did! Andrew, the install tech, did a great job. Left the garage cleaner than when he started! Highly recommend!

David Groom

23:14 13 Jul 20

My installer Jason was very efficient didn’t waste any time got right to work showed me the ware and tear on all pullys I could see they needed replaced was very fast would recommend them to anyone who wanted it done right at medium cost. Can’t believe it’s the same garage door everyone in the neighborhood could hear it open and close before. Now it is very quiet wish I had done it sooner.

Chris Jackson

12:48 25 Jun 20

My experience with A1 Garage Door Service was amazing. Everything was great from the time of setting the appointment to when the service was finished. My technician was Jason, he was very knowledgeable and efficient and was great at explaining any problems and what could be done to solve those problems. I highly recommend A1!!!

Patricia Volger

20:23 23 Jun 20

I contacted A1 Garage after having numerous problems with my garage door and openers. Jason (the technician) called me before arriving at my home so I knew exactly when he would be here. We thoroughly discussed the issues and solutions in a way that was easily understandable for me. I had the entire 19 yr. old system updated and replaced that very same day! I am very pleased with the professionalism of A1 Garage and especially Jason. I highly recommend this company for any garage door problems you may have. Thank you A1 Garage Door Service!

Leah Resnik

03:24 12 Jun 20

Great experience from the start of scheduling our maintenance appointment. Robert, our technician, was extremely helpful and kind and friendly. Robert listened to my concerns and was able to help pin point the problem. It was refreshing to have help from Robert who you can tell is passionate about helping others and cares greatly for your garage door and it’s longevity. Robert pointed out a couple things that made sense for replacing and in the end the cost was very reasonable, no surprises. Thank you SO much Robert! I can tell you are awesome at what you do and we will only be using YOU for all our garage door needs.

Ryan Zaro

01:51 02 Jun 20

They were absolutely fabulous. The customer service was great. I called and had an appointment within less than a week. Our technician who came out (Jason P) was great. He was prompt and friendly and finished the job quick. I would highly recommend them to friends, family and anyone needing garage door service.

Brandon Durbin

04:21 18 May 20

Great and friendly service from the time I made the appointment over the phone to the tune-up/inspection appointment. Jason Patterson was our technician. He arrived early and promptly got to work performing his 25-point inspection. Our garage door hadn't been serviced or inspected since the house was built nearly four years ago. Jason did a great job detailing the service provided and in the end worked a great deal on replacement rollers. Overall, I am very pleased with Jason and the A1 Garage Door Service Team and I would recommend their service to any of my friends and family in need of garage door services.

A C

05:13 05 May 20

Due to a broken garage door actuator mount or OP Bracket where the garage door connects to the upper center garage door panel. Which is typically poorly reinforced, by default, on aluminum garage doors. The assessment, quote, and repair process was quick and easy. We discussed the entire repair over the phone and the repair was completed in less than 1 day. FYI, they do charge a $20 trip charge no matter what results, T&M (Time and Materials), and a mobile convenience fee of $ 9.01. Only the Material is taxed, which is correct. Overall great experience, the repair cost less than $ 240 and the very professional service. Jason was technician that performed this repair. I would recommend their company for other garage door repairs.

Julia Owens

21:20 26 Apr 20

Thank you A 1. Perfect service. Anthony T. was 100 % professional. The work he performed was fantastic. I will always remember the services and choices he gave me as far as quality and perfection of the materials and products I could choose from. Of course I took the top of the line because a garage door is definitely one thing you don't want to worry about breaking in the middle of the night. I just can't say enough he was polite , educational, and professional. Thanks so much.

See all reviewsWrite a review

A1 Garage Door Service is the trusted service provider in installing, servicing and repairing all kinds and types of garage doors. We encourage you to check out the reviews of the people of Jean and Las Vegas on the kind of garage door service that we provide. Our customers have consistently given us A+ ratings on BBB, 5-star ratings on Yelp and the Super Service Award on Angie’s List to express their satisfaction on our service.

We service the garage door needs of the people of Jean, a commercial town in Clark County,
Nevada. When you call us, expect our technicians to arrive promptly and efficiently attend to your garage door needs.

We have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous
training process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.

Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you.

Best value for money only from A1 Garage Door Service

A1 Garage Door Service is known for providing only the best value for money. We always aim for the best possible customer service and experience, reasonable costs for our products and services, give FREE estimates and FREE professional advice as well as amazing deals and discounts when you book our service. What’s more, we GUARANTEE that we service all manufacturer warranties, including lifetime warranties. What more can you ask for?

Take advantage of our A1 level of prompt, courteous, and honest service that is second to none. Whether you need a garage door replacement or a routine annual inspection of your garage door components, we are confident that we will be able to get the job done quickly and efficiently.

We even offer emergency services open 24 hours a day, 7 days a week in order to ensure that all of your garage needs are attended to.

Call us now at 702-625-8319 and experience 100% customer satisfaction.