Looking for A1 Garage Door Service reviews? See why our customers throughout the country continue to trust A1 Garage for their garage door installation and repair services. Whether you need to repair an existing garage door or replace it with a new one, A1 Garage Door Service can help. Here are just a few garage door service reviews:
Had the privilege of working with Justin Tatum and Dylan Kappley today. They were on time and extremely professional. They were very knowledgeable and able to answer any questions I had. Worked fast and I am confident in the work that was done. Would highly recommend these two and A1.
Matt makes all the difference for me and why I stick with A1 Garage. He has his customers best interactions at heart. He supper nice and skilled which is a great combination. I would trust recommending A1 to anyone because of Matt.
Jeremy from A1 Garage Door came out, on time, called before arrival with arrival time, along with picture of who to expect. He was excellent, explaining what he was doing and why, gave me all the options available and truly made me feel like he cared about the job he was doing and my satisfaction. He was here for 2.5 hours and answered all my questions. He did an excellent job, double checking to make sure all was correct. I would highly recommend A-1 and Jeremy to work on any garage door issue. It was a very pleasurable experience working with Jeremy. I have used A-1 in the past and they have always been top-notch! Thank you for rescuing my garage door!
A1 Garage has very friendly employees that make your experience feel personal, like they really care. Very throwback putting the customer first. I really appreciated this. Thomas was very knowledgeable and got the work done quickly. He wasn’t pushy and I never felt any up-sale pressure. I would have a beer with the guy. They are not the cheapest nor the most expensive company out there. Remember you get what you pay for and if customers service is important to you, I recommend this company. I’m one satisfied customer.
Brandon and Andrew were fantastic. The customer service we received from them was 5-star. They clearly and patiently answered our questions so that we can fully understand what the problem was with our garage doors. They listened to our concerns and needs so they could offer the best options to replace the old ones. We made the appointment for one door that would not open. They took the time to look at the other two doors. This is when they saw the same broken part. They took photos so we could see it too. They are included in this review. It was only a matter of time before the other door’s chain would no longer be able to open the door. We were spared having to go through this again. They replaced the 20-yr old garage door openers with 2023 units. See the final photo of one of the new ones. We are very satisfied! Thank you so much!
Justin Tatum did an excellent job. He was very personable and yet very professional at the same time. He was on time, highly skilled, and very knowledgeable. He knew the product and service offerings very well and took the time to explain all the options to us. He did not do any high pressure sales. He also shared some incredible stories. We could not be happier with the A1 experience. Thank you so much!!!
A1 did a great job.We had a smart opener with the lifetime springs installed.Mario Ferrara was very personable and did quick and amazing work.We can barely hear it opening and closing now.
I had a door spring break and I reached out from an ad I saw in a local mailer. The online scheduling was easy. The Repair Tech, Mario F. Was very professional, respectful, and explained everything in detail. Gave me options so I could make the right decision. I chose to go by his recommendation. Thank you A1 for sending Mario.
Josh and Mike were great. Communication is critical when you call in the pros. These guys were both very personable and informative. Made the whole experience very enjoyable. I will definitely recommend this company.
The never ending story of A1 Garage Door.I first contacted A1 Garage Door nearly two years ago to get an estimate on installing a new garage door on my shop up north in Happy Jack. This was in October 2021. They sent someone to do the estimate and show me the different door types and styles. I agreed to the price and paid half up front. Supply chain issues delayed delivery of the door for months. Not A1’s fault. When the door was available and ready for installation, there was a delay due to weather. Also not their fault.In the early spring of 2022, I was able to schedule an appointment for installation. I took two days off work to be there to let the installer through two locked gates. I didn’t live at the home full time. While waiting for the installer to show up, I received a call from A1 and they cancelled my appointment. Drove 2 hours and 40 minutes back to the valley. Rescheduled for a couple weeks later, took off work again, drove back up to my place and they cancelled again because it was the wrong door.I had to reschedule AGAIN and took off work, drove back up there the night before, because the “window” of time covered the whole day. The installer finally showed up at the very last minute of the window and got to work. I went in the house and left him to do his job. When I went out to check on the progress, I found that the door panels had scuff marks on them all the way down to the metal underneath. I questioned the installer about it and he said most of the doors he installed were like that. Also, the side trim/seal was the wrong size and didn’t reach the top of the door. He said they sent the wrong size. After he left, I attempted to close the door, manually, no opener, and the door stopped as if hitting something. I jiggled it past and then it hit something else and stopped. Upon further inspection after opening the door, I found that two of the carriage bolts that hold the track on the mounting bracket, were not seated properly in the slot where they belong. The wheels were hitting the heads of the bolts. Brand new door and I already had to repair it so it would close smoothly…AND it was scuffed!I called A1 and was told they would order the correct size seals and they would “touch up” the scuff marks. Months later, I received a call telling me they had the correct size trim/seals and touch up paint that matched. Scheduled another day for repair. The day of the repair, I received a call informing me that the trim/seals were the wrong color and “would I be okay with that?” Hell no! I had no intention of painting the trim, or the door, which is why I ordered the color that I did. So, the guy came out used a little jar of paint and a brush the size of a nail brush, and touched up the paint. Looks “touched up”.Here we are, nearly two years later and I get a text from “Finn” informing me that they expect my parts to be here and installed around the “beginning of July”. Problem is, I got that message on July 19th. Unbelievable…About a month ago, I needed work done on both of my garage doors on my house in Litchfield Park. The last company I wanted to call was A1. I checked reviews on google and decided to call Iconic Garage Door. Much to my surprise, they said they would be out to my house the same day! They showed up at the beginning of the window of time, had all the parts in their van and replaced two openers, new wheels, new springs and cables, then set up my remotes for me in only two hours. Fantastic experience.Do yourself a favor and call Iconic Garage Door Services.Sincerely,James BarclayEdit: Thank you for responding, but I have outlined all the problems with my review and I've spoken with customer service. The only solution I've received is, "Oh, we're so sorry."And then you throw some bandaids on the shoddy work.
2023…. Ugh!! This year has been full of unexpected emotional stress. Things break that is the reality of life and being a homeowner means you get to pay for it! So back in 2020 we replaced our garage door unit, new belt and replaced rollers etc… Well that technician didn’t do a full inspection and big shocker spring broke. I called A1, and the person I spoke to was friendly booked an appointment for a technician to come on a day and time that was convenient for me. Loved the fact that they had the availability and flexibility to book us in fast. Loved that I was sent a photo and information about the technician who would be in my home. Unfortunately the world doesn’t seem as safe. So having the face and information made me feel comfortable.Jonathan F. was our technician today. From the first knock on the door to the hand shake good bye. He was 100% professional, empathetic, kind, & thorough. He was honest and gave me the “why” behind every recommendation. He found underlying issues that the first tech should have spotted. Yes, more stuff needed to be replaced and repaired and yes… I was pissed!! Like super pissed!! However Jonathan gave me the space to be frustrated and ask questions. He answered all my questions and gave me multiple options. He told me about the sales team and how he could have them contact me and give me estimates with financing options if needed. That fact that I was given multiple options truly impressed me. I didn’t feel rushed or manipulated. Jonathan reassured me that no matter which option I chose, he would help to the best of his ability.Jonathan was honest & patient fixed everything he said he would. He provided excellent service. I highly recommend him!!I don’t know anyone who wants to spend a lot of money on garage doors. Was this fix “cheap” no. However, I do believe you pay for what you get. Today I received exceptional customer service. What was broken is now fixed. I’ve become a member of “Worry Free Club” for a annual fee but for me and my family worth every penny!!So maybe A1 is not the “cheapest” … but I can say they are the best in the valley in my opinion after today. Thank you A1 Garage Door Service!!
Rueben was was a great tech and a genuinely nice person. He was knowledgeable and experienced. His work was efficient and solid. He took the time to ask questions (and actually listened to the answers, all the way through)and answered them. He was a pleasure to work with. Everyone I have spoken to at A1 has been wonderful. Kudos for the great customer service. Thanks Reuben for fixing my house and making it safe again.
Jeremy was amazing! I backed up into my garage while backing in to park and it wasn’t all the way up. Contacted A1 and they sent someone over within a couple hours. Jeremy was able to pound out the dents and get it back on its track and in working order! I also worked with Jeremy and his team to pick out a new garage door, even though mine was working, we knew it was time for an upgrade! A1 made the whole process of picking out a new door and motor/upgrades super easy! I can’t wait for my new door to be delivered and installed. Thank You A1 garage!
We needed an emergency repair of our garage door on a sweltering Sunday afternoon and the guys from A1 Garage Door Service came out and got us back in business in no time.They arrived on time, assessed the issue, offered a great solution and walked us through the repairs they completed.We couldn’t be happier with the work and service we received!
Let's give a shout out to the team of Mario and Jonathon. I had ruined a remote forgetting to take it out of the pocket when I went swimming. I also needed repair of the opener on the wall and wanted one installed on my outside wall. Mario was very thorough in explaining what he could offer and gave my spouse and I several options. Jonathon showed us how our present garage operation was made up of bits and pieces of several models and was quite outdated. We had been wanting to upgrade but not replace the door. We agreed to a new opener as well as an upgrade consisting of new brackets to replace several that were broken. The new internet connected opener, wall feature, repair of the present door, and the outside opener has my spouse and I feeling really good. All the new technology such as the garage camera, temperature readout, and internet connectivity makes this a really fun purchase. Instead of the old noisy opener we now have one that is almost whisper quiet. My spouse and I thank Mario, Jonathon and A1 for the fine service and product line. And finally, it was 102 in the garage. Thanks again.
Glad to A1 Garage Door service my garage door. Josh was outstanding (better than that Mario guy). His expert knowledge made it simple to make choices on the items needed to service my door. I was looking for a tune-up, but it needed a “makeover”. So glad I called these guys. My door no longer rattles and strains to opens. It runs quiet and smooth like it’s supposed to. Thank you Josh. I appreciate all that you did for my and your friendly, professional, and humble attitude made it feel like family was there to help me. Highly recommend calling these guys if you have garage door issues. They will take great care of you.
We had a representative named Chris. He was professional, knowledgeable, personable and kind, not pushy at all. He made it easy for us to understand the different options and weighed in with his experiences. Chris was a delight to have in our home and we feel confident in going with this company.Thank you for an outstanding appointment Chris! We are glad to have met you and look forward to our new doors!🌟Rumor has it we got the superior rep!Sorry Josh and Mario!
Thank you! These employees were fantastic. I am very impressed with their professionalism and honesty. They told me what I needed and what I did not need. They explained everything completely. I will not hesitate to recommend your company to my friends and family. You are my first call whenever I have an issue. The customer service is second to none. Feel free to put up signs in my yard to advertise.
Kevin was a respectful employee who was very generous to come and help in hot weather in arizona! I thank him for servicing our door and letting us know about how damaged it was and how quickly it needed to be replaced. New motor and springs!
Chris Irwin was very pleasant and knowledgeable. His customer service was superior. He listened to what we wanted and explained in detail the upgrades.He contacted his manager and they were able to work with us to stay within our budget. Very satisfied with the entire door ordering process.
I placed a work order because my opener control was working intermittently. That problem was taken care of. Additionally, during a test it detected the springs that aid with the retraction of the garage door were worn. It was suggested that. I have the springs replaced. I had the springs replaced and the garage door was tested upon completion and everything checked ok. The technicians performed a great job. Very experienced and professional. I would recommend A1 to anyone having garage door problems. Excellent work.
Brian was great to work with, we are extremely happy with his knowledge and service. We had a broken torsion spring, and bad roller bearings. He fixed our current issues so that we are able to use it for a couple more weeks while our new doors are being made. Should have some beautiful new doors in a couple weeks. Thanks so much for everything!
Let me just say that we are so impressed and satisfied by A1 and our technician Kevin L. He called and said he was going to stop and grab himself something to drink, and wanted to know if we wanted something. Our appointment was from 8 to 1, and he was sitting outside at 8am. He was friendly, helpful and really did an awesome job on the springs that had busted on our garage. He was efficient and honorable and we appreciate his great customer service. We love that we received an email and text with a picture of who we were to expect. Thank you Kevin and A1.
From start to completion our interactions with A1 Garage personnel was outstanding. Easy and enjoyable to make an appointment for next day. Arrived early but they did check to confirm it was good for us too. My Tech, Kevin, exceeded my expectations and his demeanor and professionalism in speaking and walking thru the entire job was much appreciated. His appearance and and mannerisms along with genuine care and concern was very apparent. You sure don’t find many servicemen with his skill set and we truly appreciated this experience with A-1 repairing our garage door on a holiday!Thank you!
They were able to give me a next day appointment right after the holiday. Both dispatch and Justin were friendly and knowledgeable. Justin had a solution that worked which is awesome and he taught me some things about garage doors and their maintenance! Highly recommend!
Called for appointment to replace rubber seals. Scheduler was very courteous and was able to get us scheduled for the next day. This was not an urgent issue but happy for quick visit. Tech Jason was very pleasant, fun to work with. Ended up with almost complete overhaul of garage door lift system. A lot more than I planned at this time of year but the system sounds so much better. Would definitely work with them again.
The springs went out on my garage today (the Sunday after Thanksgiving). I live in a safe area but the thought of leaving my car out overnight was a concern for me.I had no idea who to call so I yelped it and based on the reviews, found A1 Garage Door Service.They were able to get me on the schedule today. The service tech (Carl) was very polite and walked me through my options. They have amazing customer service from my original call through installation.I gave 4 stars because I didn’t see the invoice until after the technician left. There’s an $85 “Mobile Convenience Fee” that says “Fee will be waived if paid by cash or check”. Had I known about this fee, I would’ve paid via check instead of my credit card and saved $85.But overall I’m very happy with A1!
A1 Garage and Josh the technician that serviced my garage door were absolutely 💯 Amazing! Quick to act on our little emergency with same day service. Josh was the Best! Very knowledgeable and got the job done with quality and quickness. Very nice and explained every detail of the job. Will definitely tell my friends to use A1 Garage. 5 thumbs up 👍👍👍👍👍 Bravo & THANK YOU!!!
Brian came out to inspect our garage doors, immediately identified the problems, and gave us options for repairs. He took the time to explain everything in terms we understood. Brian also showed us the benefits (immediate and future) of purchasing the Worry Free Club, and that made a significant positive impact on our final bill. We feel like we received highly professional services at reasonable cost. I'd recommend A1 Garage Door services to everyone.
Jack was incredible! He was courteous, knowledgeable and professional. They did a fantastic job and cleaned up after, also. I’d also like to thank Jack and his trainee for keeping their language clean - rare these days but much appreciated. Kudos to the office lady I spoke to the day before for making sure we got all our equipment on time and clearing up our prep questions. A first rate experience! I would definitely recommend A1 Garage Door!
From the first phone call my urgent request was handled with excellent customer service. Roy Jewel was dispatched to my home in the evening. He kept me updated on his ETA, and all interactions with Roy were extremely professional. He delivered as promised, and I admire his attention to detail. On the Customer Loyalty scale, 5/5. Not only would I use A1 and Roy again, I would not hesitate to recommend A1 to other potential customers. Thank you!
Jack was incredible! He was courteous, knowledgeable and professional. They did a fantastic job and cleaned up after, also. I’d also like to thank Jack and his trainee for keeping their language clean - rare these days but much appreciated. Kudos to the office lady I spoke to the day before for making sure we got all our equipment on time and clearing up our prep questions. A first rate experience! I would definitely recommend A1 Garage Door!
Wonderful experience with Todd and Brandon! I expected them only to come out and provide a quote to fix my hung door but they were able to fix it the same day!!! They were incredibly informative, polite, and professional!!! Todd explained all the options for my service along with quotes for each item. They took the time to make sure my door was secure and safe. Many thanks to them for the amazing service!! I highly recommend A-1 Garage Door Service for your garage door needs.
June 30, 2022From the very beginning, I was impressed with the response from A1 Garage door services from the office in scheduling to every communication thereafter. I received a reminder call the day before and the office was in communication with me the morning of to keep me appraised of the arrival time of the technician. In addition, I was VERY impressed with the email I received with the name and photo of the technician that would be coming to my home. That email is an outstanding safety feature of A1 Garage Services! James S was prompt, professional and explained every option I had. After I made my choice, he was helpful in moving things to access my door, was very polite and I felt comfortable with him at my home. Additionally, he explained what he would do and worked diligently. His work ethic is to be praised and I appreciated his professional but personable demeanor. I am 100% satisfied with the quality of the work, the price and most important the trustworthiness of James S. He helped moved things back, tested the door with me present and talked me through everything he did. Thank you James for your work today! I will be a returning customer!
Josh H came out to look at our garage door. Very personable and knowledgeable. We ended up replacing the springs and the motor. He took the time to explain the different level of products that they sold and what you are actually getting at each price point. He also cleaned up the wiring going to the motor which I felt went that extra mile. It looks great and the top tier springs are a slick red color—which you don’t think you need until you see them installed. I really appreciated the professionalism. Will recommend A1 to anyone who just wants to get things done the right way.
Justin was prompt. He explained everything. He did a great job and door and trim motor look great. Mario did great at setting this up and praised the team of installers. Josh was great at explaining pricing and offering great deals. I was satisfied with all at A1 garage door. Professional. I felt I was listened to and my concerns and questions on the whole to process were addressed. I highly recommend this company.
Jaime was our repair tech who came out today and he was awesome! Worked fast and did a great job. Unfortunately our garage door needs to get completely replaced and with supply chain issues, it will be 8-10 weeks. So Jaime was able to fix the door where we can use it in the meantime and is putting the fee for today towards the price of a new door. Justin was the manager we worked with for buying a new door and he truly cared about us getting the best quality door for the best price. Both Justin and Jaime were amazing and I highly recommend this company for any and all of your garage door repairs and/or replacement.
Jamie Gracia came out with his new apprentice, knew the problem immediately. Gave me a few options, not pushy at all respected my decision of choice. During the repair found another issue with the bearing plates. I appreciate that Jamie didn't just put the plates back on. Very happy with response time, totally professional from making appointment to repairs completed. Reasonable price, Excellent service. I will be calling for all Garage Door needs in the future and recommending them to family and friends. Thank you so much!!
Josh H. in a true asset to A1 Garage Door Service. Prompt arrival and a hard worker. He did an excellent job installing 2 new openers, springs and sensors. He was clean and attentive to detail. He was very patient and answered all my questions in helping me to install the APP on my phone, and how to use the APP. They are so quiet and smooth closing I hardly hear them. Kudos Josh! I will definitely pass your name along.
The most professional and detailed tech. Enthusiastic about doing the work and helping us with the best route to take on our repair and purchase. Very detailed, clean, and fast. No cutting of any corners. I was very fortunate to have Erick as my tech today. Love the service A1 provides. I’ve recommended them to many people. Keep up the good work Erick and the rest of the A1 team.
Scheduling my appointment was made so easy by Brittany. She was professional, courteous and able to ask the technician to call me before arriving at my home so I could leave work in time.My technician Dillon was amazing! He offered me options, explaining each one, installed everything right there, the same day, and did a safety check on my existing garage door to make sure everything would continue to work after he installed my new opener!I would recommend this company to anyone! They were highly professional, competent, and pleasant to work with!! They went above and beyond in my book! There should be a 6 star option!!⭐️⭐️⭐️⭐️⭐️⭐️
Austin and Kevin were great. They were on time, knowledgeable, friendly, clean, and respectful of my home. Customer communication was above and beyond with text notifications and Austin's bio. I liked that I knew who was coming out ahead of time and gave me a face to the name.The installation was efficient and clean and we're very satisfied with the products and the service. Thanks for walking us through the device setup as well, that is a great touch and speaks volumes to Austin's customer service. Keep up the great work guys, Kevin has a good mentor!
12/2021 Very impressed with the team member Corey that came to fix my daughter's very old garage door opener. First impression of Corey and A1 was 10 Stars! He arrived on time 8:30am in a clean uniform and a thoughtful mask covering. He had a real enthusiasm to accomplish what we detailed to him about our repair needs. Corey listened and offered options for repair or replacement. The detailing of our options choices including pricing that helped us make a comfortable and great decision. We decided to install a new unit that was impeccably installed along with his detail to clean up and remove the old unit out. I really wish I could give Corey and A1 10 stars. Best garage repair service and pricing with superior staff!
We were so very impressed with Connor and the outstanding service and professionalism he provided on behalf of A1 garage. Our logic board started to go out and so the garage door intermittently wouldn't close. Connor did a full assessment and safety inspection and presented us with several options providing the full pros and cons of each. Within a couple of hours he had not only replaced our unit, but even went a little bit further and programmed our car so we can now open and close it from the vehicle. He was smart, capable, clean and did a fabulous job. We recommend this vendor wholeheartedly!!!
I had work done at two of my properties. Justin and Devin were the techs working on two projects. They both were very professional, friendly and knowledgeable in resolving my garage door needs. Justin presented me with options and even arranged to reschedule the rest of his appointments for the day to accommodate my complex project. Devin's project was also resolved quickly and professionally. What's no less important the projects were completed on time and without delays, which seems to be a rarity these days. Would recommend.
Great overall service. The tech Christopher D. did a great job replacing my broken spring and gave me some good recommendations to extend the life on my garage opener. Very friendly and understanding tech, really appreciate the work done by Christopher D. and A1. Definitely recommend Christopher D. as your technician if you can request him, one of the best experiences I’ve had in repair services. He was very sociable and knowledgeable which made the whole experience much better. He talked me through the whole process and I didn’t feel nervous asking questions, very understanding individual.
Best customer service!! Unfortunately my entire garage door system decided to give up today. Made a call to schedule repair and within 5 hours A1 to the rescue. My professional tech Roy J did an amazing job. Right from the start he explained what happened to our garage and what the best plan of action would be. He never once made me feel pressed on what he recommended we do and it made the process a lot less stressful. When he completed the job his clean up was amazing and he made sure to walk me through the completed job and new features. I am proud to have A1 sign advertised on my front lawn.
We recently bought a home that had 15 year old garage doors and hardware that had not really been touched since original installation. I made an appointment online (which was incredibly easy) and Kyle E. was our tech. He did a great job evaluating the doors and figuring out what they needed and presented me with all the options. Ultimately we decided to replace the openers, rollers, springs, bearings, etc. Pretty much everything but the door panels were replaced. He got it all done on both doors in a short time and did an excellent job. He was professional, courteous, and very helpful. If I were to have one small complaint, it would be that the prices of the materials/parts was just a bit high. But, to know they have a great warranty, were installed by a professional, and the job is done right makes it well worth it. I would without a doubt recommend A1, and Kyle specifically. He was awesome! Thank you A1!
I called to find out if they service our area and they did. Did not know what to really expect, but decided to give it a try based on reviews/ratings. I am so happy I did.First the tech, Craig, came out and tried to fix our garage door opener. Thought he had it all taken care of but before he got through getting it all set and working it started doing its own thing again.Only option was to purchase a new one. Not something we wanted to do, but happy we decided on the one we could use our phone to close or open and check to see if we left it open. It is so quiet and now can't hear the door going up and down inside the house. Didn't want to spend the money, but unfortunately we had no choice.I would highly recommend this company as they don't leave you hanging. The tech was excellent and how he was able to put in the opener by himself was something to see.If you are looking for a company that is responsive and techs that are good at their job. You can't go wrong with A1!
Found them online. Got us in for an appointment the following morning. Devin S. was here for us right away. He showed up with a professional attitude and a courteous smile. Eager to help address the problem. Once I explained our situation he took a quick look and realized immediately it was our springs. Unfortunate for us to find out the brand our door is made by is no longer, so a conversion was necessary. As any customer we worry about the cost. Devin explained we had options available to us. My husband was not home so Devin was polite and patient enough to explain everything again to him over the phone. He managed to get us a discountand save us some money which saved us all together. We gave him approval for the work and he had everything done and working better than it did the day we moved in (11 yrs ago new build). He explained everything to me and was so friendly. Before leaving he asked if we would be willing to allow him to place a sign in our front yard representing the company and him. Without hesitation I agreed. I am so grateful for A1 Garage Door Service and Devin and I will be definitely recommending at every opportunity I get.
I am impressed by the efficiency of A1 Garage Door Service! I rally liked the security of seeing who the tech who was coming to fix my garage door in an email. Also being able to track the truck in the neighborhood, with arrival time counting down, to his arrival.Mr Craig J 073-T ( tech ) was great. I didn’t feel ‘up sold’, he let me know what was a available, and the cost. He was pleasant and knowledgeable.I am so very pleased with the quality of work that was done. I will refer A1 to my friends!
We just had Justin T out to replace our springs and he was fantastic. Great customer service and very knowledgeable about the product/services at every price point. We did not feel pressured into any decision and felt like we were given the most information to make the best decision for our home goals. Very friendly, professional, and easy to have in your home. We felt safe with them and that they were honest about our garage door situation. Highly Recommend
professionalism dedication and attention to details. This is a way to describe A1 Garage. On their second visit to my property Cody W did an amazing job to take care of a small issue with the installation. He was fast professional and took pride in his work. Thank you for taking care of it on a timely manner and thank you for that amazing customer service. I definitely will recommend this company to anyone.Thank you again Justin F and Cody W for your work and excellent customer service.
A1 Garage Door is a group of professionals who are organized, knowledgeable & friendly. They always answered all my questions & concerns. They called back when they said they would, & showed up when they said they would.These people do exceptionally great work, & we love our new door- it’s beautiful!David Cote went above and beyond the call of duty, & far exceeded my expectations. He took time to talk to me on several occasions, & sent me an interesting article about garage doors.They say it’s the service after the sale that counts, & that’s when David shined. He was SO kind & helpful to me before the door was installed, & told me I can always call him with any issues after the sale too. David did not disappoint. I had an issue shortly after installation, that was my fault. David promptly rectified the issue, & was every bit as nice about it, as he was prior to installation. David Cote is a wonderful man, & true to his word. A1- you’re lucky to have David on board!
A1's service and prices are excellent. I decided it was time to replace my garage door after a roofrack incident bent/damaged the door to the point where it wouldn't close properly. I dealt with manually opening and closing it for about a year before I decided I couldn't handle the hassle anymore. A1 came out, explained how the system worked so I could make informed decisions, walked me through the the options and prices, and I appreciated that there was pressure to replace components that didn't need replacing. A week later I had a new door installed that looks fantastic and works properly! They arrived on schedule so I was able to continue with my day on schedule. They finished while I was at work but sent me a photo of the completed job and I was able to pay through their online portal. All and all, I had a great experience and would recommend A1 to anyone looking to have work done on their garage door system.UPDATE: When I replaced the garage door I opted not to replace the opener since that was still working fine. However, it finally failed last week so I gave A1 a call. They had someone out a couple days later, on Christmas Eve no less, to replace it. I now have a fancy, new high-tech opener that I absolutely love. Another great experience with A1.
Rory and Brandon took SUCH good care of us! They were so pleasant and polite, and did such a great job. It was easy to schedule an appointment, and I even got one for the next day. They came within the window quoted. They were honest about the work we needed done, and finished installing an entire new system in less than 3 hours. They offered me a military discount which I thought was great!Their customer service is unmatched. When Rory called me to let me know he was 20 minutes out from my home, he said he would be stopping at Circle K to get drinks before heading over and he asked if there was anything he could pick up for me while at Circle K. I declined, but wow, what a gesture! I SO appreciated how thoughtful and kind he was! It's the little things!I will definitely be using them in the future for any garage door needs I have AND I will be recommending them to everyone I know!
Cory was very knowledgeable and took the time to thoroughly answer all my questions so I could make a wise decision as to whether I should replace or repair. Choosing to replace, we went over all my options. Cory was a pleasure to work with. He did not make me feel like I was going through the grind of dealing with s car salesman. I will update this post after the new door is installed and painted.Door install went great. New door works perfectly. Unfortunately, the painter was not so good. Not only did he not paint the part of the door behind the weather stripping, he also missed spots. When I pointed them out he said he would leave the leftover paint so I could touch it up. Not very professional. The unpainted part behind the weather stripping shows every time to door is opened or closed. Changing review to a 4 star. Door install and service were 5 star, but paint was 2 star.
Russ came out for our estimate and was personable and professional. Was on time exactly for our appointment and answered all of our questions.When the garage door replacement took place, the technician was also exactly on time and very professional. Jason Salazar was very friendly and did a great job. Extreme attention to detail and you can tell this guy enjoys his career. My garage door was completely replaced in short time but not because it was rushed; because this guy was just that good. Highly recommend this company and Jason as a technician. As a tradesman myself I know how to spot a hard worker who cares about the quality of his work and this company has both traits!
I cannot thank Mario at A1 Garage enough! He came out the same day, and after hours to repair my garage! He was on time, courteous, explained everything to me, and went over the quote prior to the service. No surprises! I really appreciated the same day availability. Not many companies offer that, 24/7 hours or are even open on a Sunday! I will definitely recommend and use again in the future! Thanks again for being awesome!
We called A1 due to our garage door not being installed correctly which lead to it collapsing in itself right down the middle. I spoke with them around 3 in the afternoon and by 530 pm I had Justin and Steve at my house. They got right to work, asking what we were looking to do, what we were looking for, and they provided their expert advice when we weren't sure. Steve and Justin started measuring and while they were working they were very professional but personable. We talked about more than just the garage door as I asked different questions. It was more than just a sale to them. Once my wife and I chose what we wanted to replace our doors with we received a call to schedule the install. Nathan came out to install our doors. I was surprised it was only one person to do two doors in a window of 4 hours. I didn't think he would have enough time but he finished in just over 3 hours, cleaned up after his work and again the professionalism from this team was amazing. We have since recommended them to a family friend of ours who is also in need of some garage door help. Thank you Justin, Nathan, and Steve!
Featured Review of A1 Garage Door Service By Lynne C. on Google
Called for appointment to replace rubber seals. Scheduler was very courteous and was able to get us scheduled for the next day. This was not an urgent issue but happy for quick visit. Tech Jason was very pleasant, fun to work with. Ended up with almost complete overhaul of garage door lift system. A lot more than I planned at this time of year but the system sounds so much better. Would definitely work with them again.
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