Reviews

Looking for A1 Garage Door Service reviews? See why our customers throughout the country continue to trust A1 Garage for their garage door installation and repair services. Whether you need to repair an existing garage door or replace it with a new one, A1 Garage Door Service can help. Here are just a few garage door service reviews:

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A1 Garage Door Service

4.8

Based on 6010 reviews

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Carl Harvey

20:05 18 May 23

I placed a work order because my opener control was working intermittently. That problem was taken care of. Additionally, during a test it detected the springs that aid with the retraction of the garage door were worn. It was suggested that. I have the springs replaced. I had the springs replaced and the garage door was tested upon completion and everything checked ok. The technicians performed a great job. Very experienced and professional. I would recommend A1 to anyone having garage door problems. Excellent work.

Melody Johnson

23:55 09 Apr 23

From start to completion our interactions with A1 Garage personnel was outstanding. Easy and enjoyable to make an appointment for next day. Arrived early but they did check to confirm it was good for us too. My Tech, Kevin, exceeded my expectations and his demeanor and professionalism in speaking and walking thru the entire job was much appreciated. His appearance and and mannerisms along with genuine care and concern was very apparent. You sure don’t find many servicemen with his skill set and we truly appreciated this experience with A-1 repairing our garage door on a holiday!Thank you!

Lynne chellew

15:30 18 Dec 22

Called for appointment to replace rubber seals. Scheduler was very courteous and was able to get us scheduled for the next day. This was not an urgent issue but happy for quick visit. Tech Jason was very pleasant, fun to work with. Ended up with almost complete overhaul of garage door lift system. A lot more than I planned at this time of year but the system sounds so much better. Would definitely work with them again.

Sarah Koogle

21:07 27 Nov 22

The springs went out on my garage today (the Sunday after Thanksgiving). I live in a safe area but the thought of leaving my car out overnight was a concern for me.I had no idea who to call so I yelped it and based on the reviews, found A1 Garage Door Service.They were able to get me on the schedule today. The service tech (Carl) was very polite and walked me through my options. They have amazing customer service from my original call through installation.I gave 4 stars because I didn’t see the invoice until after the technician left. There’s an $85 “Mobile Convenience Fee” that says “Fee will be waived if paid by cash or check”. Had I known about this fee, I would’ve paid via check instead of my credit card and saved $85.But overall I’m very happy with A1!

dina wintrow

02:24 19 Nov 22

A1 Garage and Josh the technician that serviced my garage door were absolutely 💯 Amazing! Quick to act on our little emergency with same day service. Josh was the Best! Very knowledgeable and got the job done with quality and quickness. Very nice and explained every detail of the job. Will definitely tell my friends to use A1 Garage. 5 thumbs up 👍👍👍👍👍 Bravo & THANK YOU!!!

Becca Hornstein

13:32 17 Nov 22

Brian came out to inspect our garage doors, immediately identified the problems, and gave us options for repairs. He took the time to explain everything in terms we understood. Brian also showed us the benefits (immediate and future) of purchasing the Worry Free Club, and that made a significant positive impact on our final bill. We feel like we received highly professional services at reasonable cost. I'd recommend A1 Garage Door services to everyone.

Patti Disbennet

20:18 26 Aug 22

Jack was incredible! He was courteous, knowledgeable and professional. They did a fantastic job and cleaned up after, also. I’d also like to thank Jack and his trainee for keeping their language clean - rare these days but much appreciated. Kudos to the office lady I spoke to the day before for making sure we got all our equipment on time and clearing up our prep questions. A first rate experience! I would definitely recommend A1 Garage Door!

Douglas Halbert

04:09 12 Aug 22

From the first phone call my urgent request was handled with excellent customer service. Roy Jewel was dispatched to my home in the evening. He kept me updated on his ETA, and all interactions with Roy were extremely professional. He delivered as promised, and I admire his attention to detail. On the Customer Loyalty scale, 5/5. Not only would I use A1 and Roy again, I would not hesitate to recommend A1 to other potential customers. Thank you!

Patti Disbennet

20:23 09 Aug 22

Jack was incredible! He was courteous, knowledgeable and professional. They did a fantastic job and cleaned up after, also. I’d also like to thank Jack and his trainee for keeping their language clean - rare these days but much appreciated. Kudos to the office lady I spoke to the day before for making sure we got all our equipment on time and clearing up our prep questions. A first rate experience! I would definitely recommend A1 Garage Door!

Jenn Hinman

02:10 27 Jul 22

Wonderful experience with Todd and Brandon! I expected them only to come out and provide a quote to fix my hung door but they were able to fix it the same day!!! They were incredibly informative, polite, and professional!!! Todd explained all the options for my service along with quotes for each item. They took the time to make sure my door was secure and safe. Many thanks to them for the amazing service!! I highly recommend A-1 Garage Door Service for your garage door needs.

Clarissa Clark

19:26 30 Jun 22

June 30, 2022From the very beginning, I was impressed with the response from A1 Garage door services from the office in scheduling to every communication thereafter. I received a reminder call the day before and the office was in communication with me the morning of to keep me appraised of the arrival time of the technician. In addition, I was VERY impressed with the email I received with the name and photo of the technician that would be coming to my home. That email is an outstanding safety feature of A1 Garage Services! James S was prompt, professional and explained every option I had. After I made my choice, he was helpful in moving things to access my door, was very polite and I felt comfortable with him at my home. Additionally, he explained what he would do and worked diligently. His work ethic is to be praised and I appreciated his professional but personable demeanor. I am 100% satisfied with the quality of the work, the price and most important the trustworthiness of James S. He helped moved things back, tested the door with me present and talked me through everything he did. Thank you James for your work today! I will be a returning customer!

Kyle Taylor

01:11 08 Jun 22

Josh H came out to look at our garage door. Very personable and knowledgeable. We ended up replacing the springs and the motor. He took the time to explain the different level of products that they sold and what you are actually getting at each price point. He also cleaned up the wiring going to the motor which I felt went that extra mile. It looks great and the top tier springs are a slick red color—which you don’t think you need until you see them installed. I really appreciated the professionalism. Will recommend A1 to anyone who just wants to get things done the right way.

Lislie Heft

19:12 31 May 22

Justin was prompt. He explained everything. He did a great job and door and trim motor look great. Mario did great at setting this up and praised the team of installers. Josh was great at explaining pricing and offering great deals. I was satisfied with all at A1 garage door. Professional. I felt I was listened to and my concerns and questions on the whole to process were addressed. I highly recommend this company.

Alex Holmes

17:00 10 Apr 22

Jaime was our repair tech who came out today and he was awesome! Worked fast and did a great job. Unfortunately our garage door needs to get completely replaced and with supply chain issues, it will be 8-10 weeks. So Jaime was able to fix the door where we can use it in the meantime and is putting the fee for today towards the price of a new door. Justin was the manager we worked with for buying a new door and he truly cared about us getting the best quality door for the best price. Both Justin and Jaime were amazing and I highly recommend this company for any and all of your garage door repairs and/or replacement.

Donna Monaghan

20:49 20 Mar 22

Jamie Gracia came out with his new apprentice, knew the problem immediately. Gave me a few options, not pushy at all respected my decision of choice. During the repair found another issue with the bearing plates. I appreciate that Jamie didn't just put the plates back on. Very happy with response time, totally professional from making appointment to repairs completed. Reasonable price, Excellent service. I will be calling for all Garage Door needs in the future and recommending them to family and friends. Thank you so much!!

Barbie Foster

19:58 15 Mar 22

Josh H. in a true asset to A1 Garage Door Service. Prompt arrival and a hard worker. He did an excellent job installing 2 new openers, springs and sensors. He was clean and attentive to detail. He was very patient and answered all my questions in helping me to install the APP on my phone, and how to use the APP. They are so quiet and smooth closing I hardly hear them. Kudos Josh! I will definitely pass your name along.

Tommy Burroughs

19:54 04 Mar 22

The most professional and detailed tech. Enthusiastic about doing the work and helping us with the best route to take on our repair and purchase. Very detailed, clean, and fast. No cutting of any corners. I was very fortunate to have Erick as my tech today. Love the service A1 provides. I’ve recommended them to many people. Keep up the good work Erick and the rest of the A1 team.

Tina Reames

13:43 12 Feb 22

Scheduling my appointment was made so easy by Brittany. She was professional, courteous and able to ask the technician to call me before arriving at my home so I could leave work in time.My technician Dillon was amazing! He offered me options, explaining each one, installed everything right there, the same day, and did a safety check on my existing garage door to make sure everything would continue to work after he installed my new opener!I would recommend this company to anyone! They were highly professional, competent, and pleasant to work with!! They went above and beyond in my book! There should be a 6 star option!!⭐️⭐️⭐️⭐️⭐️⭐️

Nick Brown

01:18 07 Feb 22

Austin and Kevin were great. They were on time, knowledgeable, friendly, clean, and respectful of my home. Customer communication was above and beyond with text notifications and Austin's bio. I liked that I knew who was coming out ahead of time and gave me a face to the name.The installation was efficient and clean and we're very satisfied with the products and the service. Thanks for walking us through the device setup as well, that is a great touch and speaks volumes to Austin's customer service. Keep up the great work guys, Kevin has a good mentor!

JR JI

20:41 03 Feb 22

12/2021 Very impressed with the team member Corey that came to fix my daughter's very old garage door opener. First impression of Corey and A1 was 10 Stars! He arrived on time 8:30am in a clean uniform and a thoughtful mask covering. He had a real enthusiasm to accomplish what we detailed to him about our repair needs. Corey listened and offered options for repair or replacement. The detailing of our options choices including pricing that helped us make a comfortable and great decision. We decided to install a new unit that was impeccably installed along with his detail to clean up and remove the old unit out. I really wish I could give Corey and A1 10 stars. Best garage repair service and pricing with superior staff!

CM van Dijk

15:40 31 Dec 21

We were so very impressed with Connor and the outstanding service and professionalism he provided on behalf of A1 garage. Our logic board started to go out and so the garage door intermittently wouldn't close. Connor did a full assessment and safety inspection and presented us with several options providing the full pros and cons of each. Within a couple of hours he had not only replaced our unit, but even went a little bit further and programmed our car so we can now open and close it from the vehicle. He was smart, capable, clean and did a fabulous job. We recommend this vendor wholeheartedly!!!

Aleksandr Yasnogorodskiy

23:20 28 Dec 21

I had work done at two of my properties. Justin and Devin were the techs working on two projects. They both were very professional, friendly and knowledgeable in resolving my garage door needs. Justin presented me with options and even arranged to reschedule the rest of his appointments for the day to accommodate my complex project. Devin's project was also resolved quickly and professionally. What's no less important the projects were completed on time and without delays, which seems to be a rarity these days. Would recommend.

Mustardleaf

00:28 24 Dec 21

Great overall service. The tech Christopher D. did a great job replacing my broken spring and gave me some good recommendations to extend the life on my garage opener. Very friendly and understanding tech, really appreciate the work done by Christopher D. and A1. Definitely recommend Christopher D. as your technician if you can request him, one of the best experiences I’ve had in repair services. He was very sociable and knowledgeable which made the whole experience much better. He talked me through the whole process and I didn’t feel nervous asking questions, very understanding individual.

Zachary Cardenalli

05:02 10 Dec 21

Best customer service!! Unfortunately my entire garage door system decided to give up today. Made a call to schedule repair and within 5 hours A1 to the rescue. My professional tech Roy J did an amazing job. Right from the start he explained what happened to our garage and what the best plan of action would be. He never once made me feel pressed on what he recommended we do and it made the process a lot less stressful. When he completed the job his clean up was amazing and he made sure to walk me through the completed job and new features. I am proud to have A1 sign advertised on my front lawn.

Brian OConnor

15:35 30 Jun 21

We recently bought a home that had 15 year old garage doors and hardware that had not really been touched since original installation. I made an appointment online (which was incredibly easy) and Kyle E. was our tech. He did a great job evaluating the doors and figuring out what they needed and presented me with all the options. Ultimately we decided to replace the openers, rollers, springs, bearings, etc. Pretty much everything but the door panels were replaced. He got it all done on both doors in a short time and did an excellent job. He was professional, courteous, and very helpful. If I were to have one small complaint, it would be that the prices of the materials/parts was just a bit high. But, to know they have a great warranty, were installed by a professional, and the job is done right makes it well worth it. I would without a doubt recommend A1, and Kyle specifically. He was awesome! Thank you A1!

Karen Y

22:09 08 Apr 21

I called to find out if they service our area and they did. Did not know what to really expect, but decided to give it a try based on reviews/ratings. I am so happy I did.First the tech, Craig, came out and tried to fix our garage door opener. Thought he had it all taken care of but before he got through getting it all set and working it started doing its own thing again.Only option was to purchase a new one. Not something we wanted to do, but happy we decided on the one we could use our phone to close or open and check to see if we left it open. It is so quiet and now can't hear the door going up and down inside the house. Didn't want to spend the money, but unfortunately we had no choice.I would highly recommend this company as they don't leave you hanging. The tech was excellent and how he was able to put in the opener by himself was something to see.If you are looking for a company that is responsive and techs that are good at their job. You can't go wrong with A1!

Serena Robertson

03:29 12 Mar 21

Found them online. Got us in for an appointment the following morning. Devin S. was here for us right away. He showed up with a professional attitude and a courteous smile. Eager to help address the problem. Once I explained our situation he took a quick look and realized immediately it was our springs. Unfortunate for us to find out the brand our door is made by is no longer, so a conversion was necessary. As any customer we worry about the cost. Devin explained we had options available to us. My husband was not home so Devin was polite and patient enough to explain everything again to him over the phone. He managed to get us a discountand save us some money which saved us all together. We gave him approval for the work and he had everything done and working better than it did the day we moved in (11 yrs ago new build). He explained everything to me and was so friendly. Before leaving he asked if we would be willing to allow him to place a sign in our front yard representing the company and him. Without hesitation I agreed. I am so grateful for A1 Garage Door Service and Devin and I will be definitely recommending at every opportunity I get.

Priscilla Johnson

05:11 04 Mar 21

I am impressed by the efficiency of A1 Garage Door Service! I rally liked the security of seeing who the tech who was coming to fix my garage door in an email. Also being able to track the truck in the neighborhood, with arrival time counting down, to his arrival.Mr Craig J 073-T ( tech ) was great. I didn’t feel ‘up sold’, he let me know what was a available, and the cost. He was pleasant and knowledgeable.I am so very pleased with the quality of work that was done. I will refer A1 to my friends!

Heather Berlin

18:44 03 Mar 21

We just had Justin T out to replace our springs and he was fantastic. Great customer service and very knowledgeable about the product/services at every price point. We did not feel pressured into any decision and felt like we were given the most information to make the best decision for our home goals. Very friendly, professional, and easy to have in your home. We felt safe with them and that they were honest about our garage door situation. Highly Recommend

Christian Cuevas

18:14 31 Jan 21

professionalism dedication and attention to details. This is a way to describe A1 Garage. On their second visit to my property Cody W did an amazing job to take care of a small issue with the installation. He was fast professional and took pride in his work. Thank you for taking care of it on a timely manner and thank you for that amazing customer service. I definitely will recommend this company to anyone.Thank you again Justin F and Cody W for your work and excellent customer service.

Debbie Heath

19:12 17 Jan 21

A1 Garage Door is a group of professionals who are organized, knowledgeable & friendly. They always answered all my questions & concerns. They called back when they said they would, & showed up when they said they would.These people do exceptionally great work, & we love our new door- it’s beautiful!David Cote went above and beyond the call of duty, & far exceeded my expectations. He took time to talk to me on several occasions, & sent me an interesting article about garage doors.They say it’s the service after the sale that counts, & that’s when David shined. He was SO kind & helpful to me before the door was installed, & told me I can always call him with any issues after the sale too. David did not disappoint. I had an issue shortly after installation, that was my fault. David promptly rectified the issue, & was every bit as nice about it, as he was prior to installation. David Cote is a wonderful man, & true to his word. A1- you’re lucky to have David on board!

Kristin Russell

19:11 07 Jan 21

A1's service and prices are excellent. I decided it was time to replace my garage door after a roofrack incident bent/damaged the door to the point where it wouldn't close properly. I dealt with manually opening and closing it for about a year before I decided I couldn't handle the hassle anymore. A1 came out, explained how the system worked so I could make informed decisions, walked me through the the options and prices, and I appreciated that there was pressure to replace components that didn't need replacing. A week later I had a new door installed that looks fantastic and works properly! They arrived on schedule so I was able to continue with my day on schedule. They finished while I was at work but sent me a photo of the completed job and I was able to pay through their online portal. All and all, I had a great experience and would recommend A1 to anyone looking to have work done on their garage door system.UPDATE: When I replaced the garage door I opted not to replace the opener since that was still working fine. However, it finally failed last week so I gave A1 a call. They had someone out a couple days later, on Christmas Eve no less, to replace it. I now have a fancy, new high-tech opener that I absolutely love. Another great experience with A1.

Kaitlyn Laycoax

15:44 26 Nov 20

Rory and Brandon took SUCH good care of us! They were so pleasant and polite, and did such a great job. It was easy to schedule an appointment, and I even got one for the next day. They came within the window quoted. They were honest about the work we needed done, and finished installing an entire new system in less than 3 hours. They offered me a military discount which I thought was great!Their customer service is unmatched. When Rory called me to let me know he was 20 minutes out from my home, he said he would be stopping at Circle K to get drinks before heading over and he asked if there was anything he could pick up for me while at Circle K. I declined, but wow, what a gesture! I SO appreciated how thoughtful and kind he was! It's the little things!I will definitely be using them in the future for any garage door needs I have AND I will be recommending them to everyone I know!

Dan Larson

17:10 24 Nov 20

Cory was very knowledgeable and took the time to thoroughly answer all my questions so I could make a wise decision as to whether I should replace or repair. Choosing to replace, we went over all my options. Cory was a pleasure to work with. He did not make me feel like I was going through the grind of dealing with s car salesman. I will update this post after the new door is installed and painted.Door install went great. New door works perfectly. Unfortunately, the painter was not so good. Not only did he not paint the part of the door behind the weather stripping, he also missed spots. When I pointed them out he said he would leave the leftover paint so I could touch it up. Not very professional. The unpainted part behind the weather stripping shows every time to door is opened or closed. Changing review to a 4 star. Door install and service were 5 star, but paint was 2 star.

Cody St Pierre

00:14 13 Nov 20

Russ came out for our estimate and was personable and professional. Was on time exactly for our appointment and answered all of our questions.When the garage door replacement took place, the technician was also exactly on time and very professional. Jason Salazar was very friendly and did a great job. Extreme attention to detail and you can tell this guy enjoys his career. My garage door was completely replaced in short time but not because it was rushed; because this guy was just that good. Highly recommend this company and Jason as a technician. As a tradesman myself I know how to spot a hard worker who cares about the quality of his work and this company has both traits!

Tera Barnes

20:15 06 Oct 20

I cannot thank Mario at A1 Garage enough! He came out the same day, and after hours to repair my garage! He was on time, courteous, explained everything to me, and went over the quote prior to the service. No surprises! I really appreciated the same day availability. Not many companies offer that, 24/7 hours or are even open on a Sunday! I will definitely recommend and use again in the future! Thanks again for being awesome!

Victor R

20:08 06 Oct 20

We called A1 due to our garage door not being installed correctly which lead to it collapsing in itself right down the middle. I spoke with them around 3 in the afternoon and by 530 pm I had Justin and Steve at my house. They got right to work, asking what we were looking to do, what we were looking for, and they provided their expert advice when we weren't sure. Steve and Justin started measuring and while they were working they were very professional but personable. We talked about more than just the garage door as I asked different questions. It was more than just a sale to them. Once my wife and I chose what we wanted to replace our doors with we received a call to schedule the install. Nathan came out to install our doors. I was surprised it was only one person to do two doors in a window of 4 hours. I didn't think he would have enough time but he finished in just over 3 hours, cleaned up after his work and again the professionalism from this team was amazing. We have since recommended them to a family friend of ours who is also in need of some garage door help. Thank you Justin, Nathan, and Steve!

Donna Monaghan (April 12, 2022) on Google (see our 4.8 average rating and 3490 Google reviews here)
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