Reviews

Google Reviews

Brian OConnor
Brian OConnor
15:35 30 Jun 21
We recently bought a home that had 15 year old garage doors and hardware that had not really been touched since original installation. I made an appointment online (which was incredibly easy) and Kyle E. was our tech. He did a great job evaluating the doors and figuring out what they needed and presented me with all the options. Ultimately we decided to replace the openers, rollers, springs, bearings, etc. Pretty much everything but the door panels were replaced. He got it all done on both doors in a short time and did an excellent job. He was professional, courteous, and very helpful. If I were to have one small complaint, it would be that the prices of the materials/parts was just a bit high. But, to know they have a great warranty, were installed by a professional, and the job is done right makes it well worth it. I would without a doubt recommend A1, and Kyle specifically. He was awesome! Thank you A1!
Karen Y
Karen Y
22:09 08 Apr 21
I called to find out if they service our area and they did. Did not know what to really expect, but decided to give it a try based on reviews/ratings. I am so happy I did.First the tech, Craig, came out and tried to fix our garage door opener. Thought he had it all taken care of but before he got through getting it all set and working it started doing its own thing again.Only option was to purchase a new one. Not something we wanted to do, but happy we decided on the one we could use our phone to close or open and check to see if we left it open. It is so quiet and now can't hear the door going up and down inside the house. Didn't want to spend the money, but unfortunately we had no choice.I would highly recommend this company as they don't leave you hanging. The tech was excellent and how he was able to put in the opener by himself was something to see.If you are looking for a company that is responsive and techs that are good at their job. You can't go wrong with A1!
Serena Robertson
Serena Robertson
03:29 12 Mar 21
Found them online. Got us in for an appointment the following morning. Devin S. was here for us right away. He showed up with a professional attitude and a courteous smile. Eager to help address the problem. Once I explained our situation he took a quick look and realized immediately it was our springs. Unfortunate for us to find out the brand our door is made by is no longer, so a conversion was necessary. As any customer we worry about the cost. Devin explained we had options available to us. My husband was not home so Devin was polite and patient enough to explain everything again to him over the phone. He managed to get us a discountand save us some money which saved us all together. We gave him approval for the work and he had everything done and working better than it did the day we moved in (11 yrs ago new build). He explained everything to me and was so friendly. Before leaving he asked if we would be willing to allow him to place a sign in our front yard representing the company and him. Without hesitation I agreed. I am so grateful for A1 Garage Door Service and Devin and I will be definitely recommending at every opportunity I get.
Priscilla Johnson
Priscilla Johnson
05:11 04 Mar 21
I am impressed by the efficiency of A1 Garage Door Service! I rally liked the security of seeing who the tech who was coming to fix my garage door in an email. Also being able to track the truck in the neighborhood, with arrival time counting down, to his arrival.Mr Craig J 073-T ( tech ) was great. I didn’t feel ‘up sold’, he let me know what was a available, and the cost. He was pleasant and knowledgeable.I am so very pleased with the quality of work that was done. I will refer A1 to my friends!
Heather Berlin
Heather Berlin
18:44 03 Mar 21
We just had Justin T out to replace our springs and he was fantastic. Great customer service and very knowledgeable about the product/services at every price point. We did not feel pressured into any decision and felt like we were given the most information to make the best decision for our home goals. Very friendly, professional, and easy to have in your home. We felt safe with them and that they were honest about our garage door situation. Highly Recommend
Christian Cuevas
Christian Cuevas
18:14 31 Jan 21
professionalism dedication and attention to details. This is a way to describe A1 Garage. On their second visit to my property Cody W did an amazing job to take care of a small issue with the installation. He was fast professional and took pride in his work. Thank you for taking care of it on a timely manner and thank you for that amazing customer service. I definitely will recommend this company to anyone.Thank you again Justin F and Cody W for your work and excellent customer service.
Debbie Heath
Debbie Heath
19:12 17 Jan 21
A1 Garage Door is a group of professionals who are organized, knowledgeable & friendly. They always answered all my questions & concerns. They called back when they said they would, & showed up when they said they would.These people do exceptionally great work, & we love our new door- it’s beautiful!David Cote went above and beyond the call of duty, & far exceeded my expectations. He took time to talk to me on several occasions, & sent me an interesting article about garage doors.They say it’s the service after the sale that counts, & that’s when David shined. He was SO kind & helpful to me before the door was installed, & told me I can always call him with any issues after the sale too. David did not disappoint. I had an issue shortly after installation, that was my fault. David promptly rectified the issue, & was every bit as nice about it, as he was prior to installation. David Cote is a wonderful man, & true to his word. A1- you’re lucky to have David on board!
Kristin Russell
Kristin Russell
19:11 07 Jan 21
A1's service and prices are excellent. I decided it was time to replace my garage door after a roofrack incident bent/damaged the door to the point where it wouldn't close properly. I dealt with manually opening and closing it for about a year before I decided I couldn't handle the hassle anymore. A1 came out, explained how the system worked so I could make informed decisions, walked me through the the options and prices, and I appreciated that there was pressure to replace components that didn't need replacing. A week later I had a new door installed that looks fantastic and works properly! They arrived on schedule so I was able to continue with my day on schedule. They finished while I was at work but sent me a photo of the completed job and I was able to pay through their online portal. All and all, I had a great experience and would recommend A1 to anyone looking to have work done on their garage door system.UPDATE: When I replaced the garage door I opted not to replace the opener since that was still working fine. However, it finally failed last week so I gave A1 a call. They had someone out a couple days later, on Christmas Eve no less, to replace it. I now have a fancy, new high-tech opener that I absolutely love. Another great experience with A1.
Kaitlyn Laycoax
Kaitlyn Laycoax
15:44 26 Nov 20
Rory and Brandon took SUCH good care of us! They were so pleasant and polite, and did such a great job. It was easy to schedule an appointment, and I even got one for the next day. They came within the window quoted. They were honest about the work we needed done, and finished installing an entire new system in less than 3 hours. They offered me a military discount which I thought was great!Their customer service is unmatched. When Rory called me to let me know he was 20 minutes out from my home, he said he would be stopping at Circle K to get drinks before heading over and he asked if there was anything he could pick up for me while at Circle K. I declined, but wow, what a gesture! I SO appreciated how thoughtful and kind he was! It's the little things!I will definitely be using them in the future for any garage door needs I have AND I will be recommending them to everyone I know!
Dan Larson
Dan Larson
17:10 24 Nov 20
Cory was very knowledgeable and took the time to thoroughly answer all my questions so I could make a wise decision as to whether I should replace or repair. Choosing to replace, we went over all my options. Cory was a pleasure to work with. He did not make me feel like I was going through the grind of dealing with s car salesman. I will update this post after the new door is installed and painted.Door install went great. New door works perfectly. Unfortunately, the painter was not so good. Not only did he not paint the part of the door behind the weather stripping, he also missed spots. When I pointed them out he said he would leave the leftover paint so I could touch it up. Not very professional. The unpainted part behind the weather stripping shows every time to door is opened or closed. Changing review to a 4 star. Door install and service were 5 star, but paint was 2 star.
Cody St Pierre
Cody St Pierre
00:14 13 Nov 20
Russ came out for our estimate and was personable and professional. Was on time exactly for our appointment and answered all of our questions.When the garage door replacement took place, the technician was also exactly on time and very professional. Jason Salazar was very friendly and did a great job. Extreme attention to detail and you can tell this guy enjoys his career. My garage door was completely replaced in short time but not because it was rushed; because this guy was just that good. Highly recommend this company and Jason as a technician. As a tradesman myself I know how to spot a hard worker who cares about the quality of his work and this company has both traits!
Tera Barnes
Tera Barnes
20:15 06 Oct 20
I cannot thank Mario at A1 Garage enough! He came out the same day, and after hours to repair my garage! He was on time, courteous, explained everything to me, and went over the quote prior to the service. No surprises! I really appreciated the same day availability. Not many companies offer that, 24/7 hours or are even open on a Sunday! I will definitely recommend and use again in the future! Thanks again for being awesome!
Victor R
Victor R
20:08 06 Oct 20
We called A1 due to our garage door not being installed correctly which lead to it collapsing in itself right down the middle. I spoke with them around 3 in the afternoon and by 530 pm I had Justin and Steve at my house. They got right to work, asking what we were looking to do, what we were looking for, and they provided their expert advice when we weren't sure. Steve and Justin started measuring and while they were working they were very professional but personable. We talked about more than just the garage door as I asked different questions. It was more than just a sale to them. Once my wife and I chose what we wanted to replace our doors with we received a call to schedule the install. Nathan came out to install our doors. I was surprised it was only one person to do two doors in a window of 4 hours. I didn't think he would have enough time but he finished in just over 3 hours, cleaned up after his work and again the professionalism from this team was amazing. We have since recommended them to a family friend of ours who is also in need of some garage door help. Thank you Justin, Nathan, and Steve!