Google Rating

4.9

Based on 788 reviews

A1 Garage Door Service

4.9

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D D

05:20 09 Jun 21

Today Dave saved the day! He was knowledgeable, courteous and professional. He took the time to inform me on the how and why of the repairs he suggested for me to make an educated decision. He truly went above and beyond to make sure I was happy with the service and I am. Would recommend him + A-1 Garage with full confidence. Thank you!

M W

19:49 05 Jun 21

We had an excellent all-around experience getting two doors of a residential detached garage serviced by A1 Garage Door Service. Telephone staff were courteous and efficient. Notifications prior to arrival were perfectly timed and sent by text, email, and phone call. Technician, Anthony, was clearly knowledgeable and experienced, and did a great job on the doors, while also exceeding expectations in responsibility, courtesy, integrity, and communication.

Veronica Barajas

20:23 18 Apr 21

I am so very happy with the service A1 garage door provided by Technician Tristan he is very professional and quick. Also gave me security suggestions and we are just over all pleased with his work. The person that answered my call I forgot her name i want to thank her for fitting us in your busy schedule now my dad has peace of mind thanks to A1 door garage!!

Kevin Henderson

23:03 25 Mar 21

An update:My new garage door was installed today and I’m very pleased. The door looks good, it functions beautifully and the A1 Tech, Cody, did a great job making sure everything was as it should be before he departed.Start to finish it was an excellent experience.****I highly recommend A1 Garage Door Service in Tucson for everything garage door related.I’m a return customer because they have previously done excellent work and they continue to today.My technician Dave was great, he knows his business, quickly diagnosed the root problem and went about getting my door functional again.Unavoidably it was also time for a replacement and A1 came through with an excellent package at a more than fair price to get the job done.I have no hesitation to recommend A1 to either friends of family, it is a quality business.

Jeff Gilmore

12:59 24 Mar 21

We had a great experience with A1 Garage Door Service! Our tech Anthony was very pleasant and knowledgeable! All our questions were answered and there was never any pressure to purchase. Please don't hesitate to use this professional and prepared company!

anthony lever2

00:18 19 Mar 21

Thomas was amazing! We didn't needs any repairs but we wanted our doors serviced and the door key pad reprogrammed. Plus a couple of remotes that would work our device. We upgraded our door rollers for it will be a couple of years from now before we will upgrade the whole system. He was polite answered our questions made suggests. Very pleased with the service and when it is time we will call them back.

Sheri Bentley

23:13 04 Feb 21

I'm so impressed with A1! Our installer Dave was punctual, efficient, communicative, courteous, knowledgeable, respectful, pleasant, and enthusiastic. He went above and beyond! His assistant Nick was great, too. We wouldn't consider using anyone else after such a positive experience with A1!

J. Wright

22:54 03 Feb 21

Dave and his assistant Nick did a great job. I was especially happy that they set up my car remotes because they can be difficult. He thoroughly went through all the new information and demonstrated how everything works. Very happy with our experience!

Kevin Henderson

20:26 07 Jan 21

I highly recommend A1 Garage Door Service in Tucson for everything garage door related.I’m a return customer because they have previously done excellent work and they continue to today.My technician Dave was great, he knows his business, quickly diagnosed the root problem and went about getting my door functional again.Unavoidably it was also time for a replacement and A1 came through with an excellent package at a more than fair price to get the job done.I have no hesitation to recommend A1 to either friends of family, it is a quality business.

Ryan Hastings

11:11 06 Jan 21

From the initial phone call to the completion of the job, A1 was top notch. I was communicated with expertly, whether to let me know when the tech would be at my home, or to let me know what my choices were and how much they would cost. My call was placed mid-morning, and by mid-afternoon the springs, as well as other aging parts, were replaced and the door was running like new again. If you find yourself in need of garage door repair or service, call A1 - you won't be disappointed.

David Tinsley

21:02 31 Dec 20

The service was great, technician was very knowledgeable and respectful. When i call to schedule the appointment, i was told it would be between $200 to $250. They said the technician would evaluate the door weight, size, etc. when the i ask the technician how much it would be he said $248. Wow on the high end of the $250. Doesn’t surprise me it would be on the high end. They don’t weigh the door, technician did not have scale, or any other way to measure weight of door. Technician has fixed prices that are set from the company. All i ask is be honest when asking for estimates. It all started with the person answering the phone. She was not helpful at all when i called and asked about the price, she just couldn’t give me a good explanation why it was on the high end of the $250. Not good customer service. Probably will not use again or recommend. Thank you for the phone call, i now have a better understanding on how the pricing process is. I will definitely use A1 garage for any garage issues. Thanks again.

Janet keller

20:25 24 Dec 20

Very professional and business is run with high standards. A little confusion on price but they explained and fixed all to satisfaction. They were able to respond same day and arrived on time and sent pic of the tech. The owner is quite responsive. I will use again on other houses.

Monica DuBois

12:43 21 Dec 20

So I needed someone to check out my garage door issues and I always saw a billboard with A1 garage, so when the time came I booked an appointment. They communicated through text and email which was great to know they were on top of keeping me in the loop as to the arrival of my tech. A text was sent with my techs name and picture ( which was comforting knowing who to expect) Joseph V and he was so pleasant and informative. They showed me my options and did the work right then and there!! HIGHLY recommend this company!! Thanks guys!!

Alexis Policroniades

02:45 16 Dec 20

I ended up backing up into my garage door last night and couldn't get it to close. I needed immediate help and A1 answered the call. Chris was courteous and explained everything before getting right to it. He knew what he was talking about when it came to garage doors and all of its components. He finished in about a half hour and got the door to work again! Highly recommend A1! Their number is saved in my phone now.

Steven Perry

15:50 13 Dec 20

A1 was on site within three hours of calling on a Saturday. Very pleasant, patient and friendly service technician. Clearly well trained and experienced in his craft. He quickly and efficiently diagnosed a difficult crashed garage door due to incorrect installation five years prior. A1 had all parts on hand and restored the garage to perfect functionality. They get a grade A and will be my 1st choice for all my garage door needs.

Steven Perry

02:11 13 Dec 20

A1 was on site within three hours of calling. Very pleasant, patient and friendly service technician. Clearly well trained and experienced in his craft. He quickly and efficiently diagnosed a difficult crashed garage door. A1 had all parts on hand and restored the garage to better than the initial five year old install. They get a grade A and will be my first choice for all my garage door needs.

Tessa Dysart

19:35 11 Dec 20

I have been getting bids to replace our door and opener. Leonard came out today to give me a bid. He was on time and knowledgeable. While he was here our garage door opener finally bused! He helped me free my car from the garage, gave us a fabulous price (the best of the bids I have received) on a new door and opener, and is getting someone out TODAY to replace the opener. Amazing service, amazing prices. Very pleased!

Emily

11:31 02 Nov 20

Excellent service! They were able to come out and repair my garage door in less than 24 hours, and the service repair person was extremely knowledgeable and polite. Before arriving, A1 sent a text and email about who would be coming (along with a photo, for identification). Highly recommended A1 Garage Door Service and will definitely use them again!

AriaDonna C

07:08 30 Oct 20

Roger F. came to our house after 830pm for an emergency repair. It was freezing that night and our garage door was coming off of the rails. The spring was off, the wires twisted, wheels broken off and the rail was bending. our garage door was barely hanging on. And it was pretty much wide open. Panicking, we tried to close it just for the night so all our items wouldn't be stolen but we couldn't, and we were afraid of the cost to get it fixed so late at night. But we called A1, and Roger came out about 15 minutes later. He was able to put the garage door back in place so it closed alot more smoothly than it had before. He was very friendly, knowledgeable and worked fast despite it being FREEZING! the whole thing from the beginning of him arriving to end of him finishing took about an hour and a half. When he told us the price, we were really quite relieved because it wasn't as expensive as we were thinking. and it's like we have a new garage door. He definitely rescued our home that night! And we were able to focus on getting our kids in bed on time feeling safe again! Thank you!!

Valerie Jackson

18:33 25 Oct 20

Fantastic service from the moment I called. The most courteous and helpful people I have dealt with in a long time. I like that notified me of timing of visit by phone and text and sent me a picture and info on tech before arrival. Chris did a great job! Thanks to all for a great experience!!! I definitely recommend A1!

Edna Sandoval

01:59 14 Oct 20

Revised 10/13/20-After numerous calls and 3 technicians later, A1 sent Terry. Terry was not only professional but he was prompt and knowledgeable. He was able to assess, diagnose and fix the issue immediately that two other technicians couldn’t. It took Terry 5 minutes to fix, he re-inspected everything and readjusted a couple things. He told me me what was causing my garage door issue and walked me through it. Thank you for sending Terry, he truly is one of the best.Prompt and professional but Buyer Beware, they’ll pull bait and switch game. They will quote you a price then play the “let me call my supervisor” game to “explain “ and then they double your price. I gave them 3 stars form prompt service, technician was professional but their sales tactics are less than professional.

Rochelle Tenaro

13:43 10 Oct 20

The two men were so nice and helpful. Very professional and personable; they went above and beyond to find a repair that I could afford! They did excellent repair work! I will recommend them to everyone!

Cassandra P.

01:52 10 Oct 20

Honest and reliable service every time. Called them out to look at some write ups on a home inspection report and they said everything identify was just cosmetic and actually recommended no need to repair it unless we wanted to... completed a safety inspection and everything passed. I have used them in the past for sensor replaced and they always provide reliable service

Colt Duke

01:53 08 Oct 20

Thomas T was our tech and he was awesome. Did a great job of explaining what needed fixed and gave me options. He also went above and beyond to show me what to look for on garage doors in the future after I told him we get transferred around with work.Very hard to find a trustworthy company when you move around like we do and this is one I would call again for sure.

G GJr.

18:00 03 Oct 20

This is an update to a 2 star rating. Joel sent Doug out to figure out our problem. He made adjustments and got the door to seal better and eliminate the light coming in. We also discovered that the Sherman Williams paint we bought cannot be applied to vinyl which we said the paneling was vinyl. A1 replaced the new trim and will be repainted soon. Thanks to Joel and Doug for coming out figuring it out.

Randy Roth

00:05 03 Oct 20

Joseph did an excellent job explaining my choices and his recommendations. He completed the new installation in a timely fashion and set up all of the remotes. A job well done.

Jane p. morgan

20:41 01 Oct 20

Very courteous,,knowledgable ,friendly. I would recommend. Prices are good. Service was fast.

Wesley Williams

17:06 27 Sep 20

Great experience with A1 Garage Doors. Install of new openers was very quick. Terry was great to deal with. The new lift master units are amazing. The price was very reasonable. I highly recommend A1!

Eli Lopez JaeDee

21:54 26 Sep 20

Had A1 Garage Door Service and Terry (Technician) was great. Not only very professional, very down to earth. He understood how new we were to having a garage, helped with explaining everything he saw was wrong, what he needed to do to fix it and in his tablet showed us the prices and different items he had for each part needed. Guaranteed for me to have them come back and would recommend to you to use their services.

Robert Moore

13:57 24 Sep 20

A-1 Is a very professional company. Great communication. Roger the repairman did and excellent job and was very professional. Would recommend to any one who needs garage door work done.

Brenda Taylor

13:36 19 Sep 20

I used A1 Garage Door Service on my townhome and they did a good job then. So I called them when I bought a new house. During inspection, it was noted the garage door would not go back up when it came into contact with an object. Turned out not to be the opener but other items such as the spring and cables etc. Some people don't do maintenance and have expensive repair bills. Now I don't have any worries about the garage. The house is 21 years old. Parts DO wear out. A1 does a good job with their inspection and will tell you what needs to be done and what can wait so you can decide for budgeting purposes.

Bill Crowley

18:14 18 Sep 20

The tech was outstanding, very knowledgeable. Fix the problem quickly and serviced the door. Will most definitely use your service again.

Whitney Sargent

01:52 17 Sep 20

My service technician, Dave, completed the job I asked him to do professional and fast. He is very knowledgeable and gave me options that met my needs. I give Dave, and A1, 5 of 5 stars because how fast they came out, how nice the service desk/service tech were, and they didn’t push products you didn’t want to purchase. I recommend A1 Garage Door!

Isabella From Tucson

13:05 16 Sep 20

I contacted A1 Garage Door because of their reputation, and because I have family who have used them and were pleased. The technicianTerry, was very experienced and knowledgeable. He listened to my needs and explained my options; priced low to high, and what each option meant. I believe I am getting a quality product and the workmanship will be quality as well.

Fred Playle

17:41 15 Sep 20

Roger Arrived on time, did a fantastic job replacing my broken Garage Door Spring and worn out rollers. Works like NEW! I would definitely recommend A1 Garage Door Service to my friends.

Peter S Tilley

10:04 15 Sep 20

Got here fast fixed the problem fast. My biggest advice don’t let the main office stop you from using them. When you get past the office the guys who work are great.

Anthony BINGHAM

18:49 13 Sep 20

Like the fact that they had all the parts needed to upgrade my door and was completed in a efficient time frame. Very Happy with the job.

Eric Banks

02:00 13 Sep 20

Great, affordable service. Dave was able to get our problem solved quickly and was very friendly and professional while doing it. Great job Dave! Will be using A1 for my garage door services again if need be

Alejandra Alcantar

18:17 12 Sep 20

technician was great, very professional and on time

Jan Harris

15:53 09 Sep 20

Their service was on time and my options clearly explained. The new garage door opener was quickly installed and works well. I would highly recommend this business

david kleinman

18:12 08 Sep 20

Leonard came out and gave us very competitive estimate. He was on time, efficient and very professional. Helped us make some decisions and gave good advice. Todd installed the doors fast and gave us great instructions for their use. Very pleased with everything A1 did

Fitzy Fitzpatrick

02:11 04 Sep 20

A1 was able to schedule a visit within hours of my call. Professional, courteous technician who went far above to make sure I was satisfied with his work, as well as, the order I was placing and services to be provided.

Chris Snively

02:20 03 Sep 20

Great experience all around. Representative was friendly and professional. Installation and technician was also on time, very nice and did a great job. Highly recommend!

Chheth Chhoun

01:53 29 Aug 20

The technician is very helpful he show how every thing work I would recommend to friends and family

Joe Aguanno

13:22 23 Aug 20

We had a programming issue with the remotes since we just moved in to a new house and couldn’t get the complicated Liftmaster programming coordinated. Terry did a great job of programming all remotes, removing the old codes, setting us up on cell phone monitoring and tuning up the garage door. He was very patient, knowledgeable, and able to communicate well. We would request him the next time we needed a technician. A1 rates are reasonable and they set up our appointment within 24 hrs.

Michael Cardwell

04:37 23 Aug 20

A1's Leonard Dobek arrived when scheduled and was courteous, knowledgeable, efficient, and quickly provided a detailed estimate of the job we had in mind. Additionally, he was COVID conscious, wearing a mask and socially distancing without being asked to do so. We are very happy new A1 customers.

Nick Nichols

01:58 19 Aug 20

Tristan arrived right on time this morning and explained the situation that was wrong with the operating mechanism of the garage door. He replaced the parts and had the door repaired and working properly in no time. I am very happy with all of the work done by Tristan and appreciate the job well done. Thank you A1.

Courtney Powell

01:08 19 Aug 20

Roger was great! He was prompt, knowledgeable, and his quality of work was superb. He even installed my keypad for the garage that we’ve had for 3 years and never installed. Highly recommend. Lifetime warranty on all parts installed!

Laurie Lind

15:50 15 Aug 20

I called about 6 other places going down a list & none would come out to repair our door. We were literally stuck on our property because the door wouldn't open manually or electronically. This company sent out a technician within a couple hours & he worked on the door till well into the night in blistering heat till it was fully replaced & working. The technician was professional, came wearing a mask & socially distanced, went over all options before doing any work, & did a fantastic job replacing the door. 100% satisfied!!! Highly, highly recommend this company!!!

Maria Paredes

04:04 15 Aug 20

Tristán was very professional and knowledgeable. He explain to me in detail what was wrong with my garage door. Not only did he take the time to show me were the issues were located but also took into consideration my safety issues. He made me feel confident about working work A1 and allowed me to ask any question I had. I highly recommend Tristan and A1 for any garage repairs and needs.

Barry Lebow

15:50 14 Aug 20

VERY HAPPY! - The other night when I closed my garage door it came half way down and stopped. The cables came off on one side and the door was hanging at an angle - wouldn't go up or down. Of course with our car stuck in the garage. Searched online for a company offering emergency service AND a positive customer rating. A1 came thru on both scores. Within 10 or 15 minutes after calling to request service, Joseph called to confirm service call and he arrived at my house about 15 minutes later. He very quickly determined what the problem was, provided an estimate for repairs, and within 30 minutes garage door was fixed. Joseph was very professional and took the time to double-check and lubricate all the moving parts. He also gave me suggestions and an estimate for items that, based on wear, I should think about replacing in the next year.Another thing that really impressed me, was , he was wearing a mask on arrival and during our conversation regarding repair and then asked my permission to remove his mask while performing repair in the swelteringly hot garage. After he completed repair and knocked on my door to wrap up service call - mask was back on.All in all I highly recommend A1 Garage Door Service

CL Stucker

01:51 12 Aug 20

Tech Christopher, was very helpful and knowledgeable about tuning up and solving the problems we were having with our door. Very prompt and considerate. Highly recommended.

Matthew Daanoy

00:45 03 Aug 20

The people that I had the pleasure of meeting during this transaction were prompt, polite, and professional. From the very first call, the company was in communication with me all the way to the end. Terry, my garage technician, was awesome. Very knowledgeable and great at explaining what I needed in order to fix the issue I was having. I did not feel pressured to buy anything but rather that he was there to help me solve a problem. I had a great experience and would absolutely recommend them!

Richard Rhiew

20:51 01 Aug 20

Excellent service from first phone call to actual installation. There was no hard sell and the garage door is great. The technician was extremely punctual and did a wonderful job. I would use A1 Garage Door again and I highly recommend this company based on my experience.

Ed Petrow

02:33 26 Jul 20

Great job from Joseph! He went above and beyond what we expected. We called for a broken garage door motor. Joseph pointed out other mechanical issues and was able to fix everything all on the same visit. I have used A1 for the last 8 years between two houses. They have consistently been excellent.

Priscilla Meyer

01:48 25 Jul 20

A-1 really came through! Tristan quickly assessed the situation and found the best solution possible... he offered superb service! Thank you!

Scott Workman

03:49 16 Jul 20

Joseph and sidekick did an excellent job. Explained issues clearly and his analysis agreed with my observations. They were very professional and completed the work in a timely manner. Didn't do anything without explaining thoroughly what should be done and why and got my approval before performing the repairs.

Mark Boykin

14:51 15 Jul 20

Had a broken torsion spring. Called the office and the office staff was courteous. I got an appointment in a timely manner.The technician arrived on time. He was quite knowledgeable and explained all my options. I ordered a new door and opener and the broken spring was repaired as part of the package.Will have to wait a few weeks for the new door, but now I can use the old door.I can recommend this company without hesitation.

Merri Pendergrass

16:04 10 Jul 20

I am very pleased with the service I received. They were prompt and efficient. The technician was amazing - very polite, friendly and knowledgeable. He instilled much confidence! I highly recommend this company!

hollie gallagher-zate

03:19 09 Jul 20

Awesome service. Leonard was super informative and straight with me. Went over all the options and even showed me some sample pieces which was extremely helpful. The door with all the bells and whistles was surprisingly reasonably priced from my research. Very glad I went with this company. Can't wait for my new door to come!

Mark Jenks

17:47 30 Jun 20

Joe was right on time and was very helpful in explaining the status of our garage door. He did not put any pressure on us to perform additional work, but did provide a detailed set of options for the future.He helped to set up my truck's garage door opener which was above and beyond.A very good experience all the way around.

Peter Tranvik

03:15 27 Jun 20

After a little time on the phone with the appointment person, she was able to make it clear exactly what I was being offered. There was a little confusion at first but she wanted to clear it up and she did.Chris was on time and courteous. There was no pressure. ThanksPete

Terri Pones

18:46 24 Jun 20

JD is one of the most professional and genuine people I have had to deal with regarding our home. I called him for a consultation and rather than trying to sell me equipment I did not need, he assessed my issue and educated me on how to proceed to get the best results without breaking the bank. What a sincere pleasure to work with this company! Top of the line!

A Roth

18:39 24 Jun 20

A1 came out to replace our motor, swap out some rollers and replace our weatherstripping. It was a ton of work... They did a fantastic job and cleaned up after themselves when they were done! Even better... the price was exceptionally reasonable!!! Thanks guys... Finally found my go to garage door company!

Dana Broadhead

02:02 28 May 20

Joseph came out this morning and i must say, he was very friendly. He was "covid cautious," and gave me my space. He was very helpful in addressing my needs for repairs and repaired my door same day. We have two garage doors, so he let me know it would be actually cheaper to buy a new door than to repair each component that needed to be replaced. So i purchased a new garage door! Joseph gets double thumbs up from me. And i will definitely recommend A1 to family and friends and my neighbors ! Super excited about this investment for my home!Thank you Joseph and thank you A1 for setting up my appointment and getting your tech out so promptly.

elmostroboricua .

05:06 12 May 20

Very pleasant experience...John was very respectful. He explained us in detail about what was wrong with my garage door. He gave me an estimate right there, and completed the job fast, but very thorough. We are very satisfied with his job...we recommend him to anybody.

Brenda Taylor

01:50 05 May 20

I really needed service for my garage door but just kept putting it off. A1 ran a special so I thought I'd give them a try. Glad I did. Easy to schedule. Service tech called to let me know when he'd arrive. I was sent a text and email showing who my tech would be. He did a great job pretty quickly even though I added more things to do. They will be the ones I call now. Highly recommend A1.

Joel Ketchum

06:07 26 Apr 20

So our technician was Terry A from A1 Garage door service here in Tucson. An email was sent with his picture so we would know who was arriving. He also called prior to arriving so we knew he was on his way. He arrived and was wearing a mask for both of our protection. He began explaining what he was there to do and offered additional services as most companies do. He was very knowledgeable and explained what he was doing. He sent us our invoice along with a couple of estimate for additional work just in case we were interested. Overall, it was a great experience working with him and A1 Garage door service. I would definitely recommend them to other people.

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A1 Garage Door Service & Repair In Tucson AZ

Are you experiencing issues with your garage door? Trust only the #1 garage door specialist in southern Arizona — A1 Garage Door Service. Contact us now at 520-257-1068.

A1 Garage Door Service is the trusted service provider in installing, servicing and repairing all kinds and types of garage doors. We encourage you to check out the reviews of the people of Phoenix, Tucson and southern Arizona on the kind of garage door service that we provide. Our customers have consistently given us A+ ratings on BBB, 5-star ratings on Yelp and the Super Service Award on Angie’s List to express their satisfaction on our service.

Our branch in the city of Tucson services the garage door needs of Old Pueblo including Oro Valleyand Marana in the northwest, Sahuarita and South Tucson in the south, and; the communities of Casas Adobes, Catalina Foothills, Flowing Wells, Midvale Park, Tanque Verde, Tortolita and Vail. We also cater to surrounding areas such as Catalina and Oracle in the north, Green Valley in the south and Benson on the southeast. When you call us, expect our technicians to arrive promptly and efficiently attend to your garage door needs.

We have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous train-ing process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.

Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you.

Best value for money only from A1 Garage Door Service

A1 Garage Door Service is known for providing only the best value for money. We always aim for the best possible customer service and experience, reasonable costs for our products and services, give FREE estimates and FREE professional advice as well as amazing deals and discounts when you book our service. What’s more, we GUARANTEE that we service all manufacturer warranties, including lifetime warranties. What more can you ask for?

Take advantage of our A1 level of prompt, courteous, and honest service that is second to none. Whether you need a garage door replacement or a routine annual inspection of your garage door components, we are confident that we will be able to get the job done quickly and efficiently.

We even offer emergency services open 24 hours a day, 7 days a week in order to ensure that all of your garage needs are attended to.

Call us now at 520-257-1068 and experience 100% customer satisfaction.