Blog | GARAGE DOORS
Dylan Keppley, Service Manager at A1 Garage Door Service
Dylan Keppley is a Service Manager at A1 Garage Door Service with 3 years of experience in residential garage door service. Dylan specializes in repair-versus-replacement decisions, the inner and outer workings of garage door openers, and matching the correct springs to each door, helping homeowners and technicians make informed decisions about keeping garage doors safe and working the way they should. Before moving into leadership, Dylan spent 18 months as an A1 service technician and now leads and trains service technicians across A1’s HX, FLG, and NAZ regions.
Dylan Keppley at a Glance
| Professional detail | Information |
| Current role | Service Manager, Phoenix, Flagstaff and Northern Arizona |
| Company | A1 Garage Door Service |
| Industry experience | 3 years (18 months as a service technician, then service management) |
| Primary specialties | Repair-versus-replacement options, garage door opener mechanics, matching the correct springs to each door |
| Licenses and certifications | A1 internal technician training (not a state license or third-party certification) |
| Education and training | A1 Academy; two months of ride-alongs with senior technicians; ongoing field training with master technicians |
| Service area or market | Phoenix, Flagstaff and Northern Arizona |
| Content role | Podcast host for A1’s “The Garage Authority,” technician trainer |
| Profile last reviewed | Nov. 2026 by Time Eisenbrandt, Head of Content |
About Dylan Keppley
Dylan Keppley began working in the garage door industry in 2023 with A1 Garage Door Service. Before entering the A1 Academy, Dylan spent two months riding along with every senior technician on the team, learning how experienced techs diagnose problems, talk with homeowners, and work on real doors in real garages. Dylan then completed A1 Academy training and kept learning in the field alongside A1’s master technicians.
Before becoming a Service Manager, Dylan worked as an A1 service technician for 18 months. During that time, Dylan handled residential garage door service calls, including repairing and servicing garage door openers, matching and replacing springs, and helping homeowners weigh repair against replacement. That hands-on work gave Dylan direct knowledge of the questions homeowners ask most: how often a garage door needs service, how long it should last, and how to tell whether the work was done right.
Today, Dylan helps run day-to-day service operations for A1’s Arizona regions. Dylan holds one-on-one meetings with service technicians, leads daily team huddles (“mojos”) and weekly in-person meetings, and assists with on-site customer satisfaction. Dylan focuses particularly on mechanical training and working with technicians in the field so they keep getting better at the work every day.
Among Dylan’s most meaningful accomplishments is helping technicians improve in the field through hands-on mechanical training. Dylan also appears in A1 videos and podcasts every week, sharing practical garage door knowledge with homeowners.
Dylan approaches garage door service the way you’d treat any appliance your family depends on. “Your garage door is the most used appliance in your house and should be maintained as such for safety purposes,” Dylan says. Before recommending a repair or a new door, Dylan looks at three things: the homeowner’s budget, how long they plan to stay in the home, and the condition of the current system. Outside of work, Dylan loves spending time with family, especially his son, and is happiest in the pines or on the beach.
Areas of Expertise
Dylan Keppley has professional experience in the following areas:
Evaluating repair-versus-replacement options
Dylan helps homeowners decide whether to repair or replace by weighing their budget, how long they plan to live in the home, and the condition of the current door and opener. Dylan is also clear that not all repair options, replacements, or companies are the same, and explains the difference.
Garage door opener mechanics and troubleshooting
Dylan knows the inner and outer workings of electronic garage door openers, built through 18 months of field service and ongoing training with A1 master technicians.
Matching the correct springs to the door
Dylan specializes in selecting springs that correctly fit each door, so the door is properly balanced, operates safely, and doesn’t put extra strain on the opener.
Garage door maintenance and lifespan
Dylan regularly answers homeowner questions about how often a garage door should be serviced and how long a door should last before replacement.
Training residential garage door service technicians
As a Service Manager, Dylan provides hands-on mechanical training, one-on-one coaching, and daily and weekly team meetings for service technicians across the Arizona regions.
Licenses, Certifications and Professional Training
| Credential | Issuing organization | Credential or license number | Date earned | Status or renewal date |
| A1 Academy Technician Training (internal) | A1 Garage Door Service | Not applicable | 2024 | Completed |
| Senior Technician Ride-Along Program (internal) | A1 Garage Door Service | Not applicable | 2024 | Completed (2 months) |
Education and Trade Training
- A1 Academy technician training: A1 Garage Door Service
- Field ride-alongs with A1 senior technicians (two months, before the Academy): A1 Garage Door Service
- Continuing education: ongoing field training with A1 master technicians, 2024–present
Career and Experience Timeline
2025–Present — Service Manager (HX/FLG/NAZ), A1 Garage Door Service
Helps run day-to-day operations for all service technicians in the HX, FLG, and NAZ regions. Leads one-on-ones, daily mojos, and weekly in-person meetings; provides hands-on mechanical training; and supports on-site customer satisfaction.
2023–2025 — Service Technician, A1 Garage Door Service
Spent 18 months on residential garage door service calls, including opener repair, spring replacement, and repair-versus-replacement recommendations.
2023 — A1 Academy and Senior Technician Ride-Alongs
Completed two months of ride-alongs with every A1 senior technician, then A1 Academy training.
2025 — Promotion to Service Manager
Moved from service technician to a regional leadership role after 18 months in the field.
Noteworthy Projects and Accomplishments
Field mechanical training for technicians
As a Service Manager, Dylan works with technicians in the field to strengthen their mechanical skills day by day, from diagnosing openers to matching springs correctly.
Weekly A1 video and podcast appearances
Dylan appears in A1 videos and podcasts each week, answering the questions homeowners ask most about service, lifespan, and quality work.
Articles and Guides by Dylan Keppley
The following resources were written or technically reviewed by Dylan Keppley:
What’s it Like to Work at A1? — Oct. 30, 2026
Dylan sits down with A1’s Andrea Davis to explore a company built on coaching, customer care, and high standards.
Is A1’s Worry-Free Club Worth it? — Oct. 30, 2026
Dylan explores A1’s signature service club, including what it costs and what is covers.
Garage Door Maintenance: is a Professional Tune-Up Worth it? — Oct. 30, 2026
Dylan lays out what maintenance tasks are safe for homeowners to perform and when it’s time to call a professional.
Videos and Media Featuring Dylan Keppley
Women in Home Services: Leadership in the Garage Door Industry
What happens behind the scenes to help a garage door service call go smoothly?
Garage Door Maintenance Tips: Lubricants, Annual Tune-Ups & More
What does a professional garage door tune-up include, and which lubricants should you use? In Part 2 of this conversation, Dylan Keppley and guest Chris Harvey break down annual garage door maintenance, proper lubrication, warranty support, and the benefits of A1’s Worry Free Club.
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Topics Dylan Keppley Covers
- Garage door repair vs. replacement — Watch the podcast episode
- Garage door openers — Read an article
- Garage door springs — Read an article
- Garage door maintenance and tune-ups — Watch a podcast episode
- Choosing a garage door company — Watch a podcast episode
Industry Involvement and Training
Dylan Keppley has trained and mentored service technicians through A1’s field training, one-on-one coaching, daily mojos, and weekly in-person team meetings. Dylan also appears weekly in A1 videos and podcasts, covering subjects including garage door maintenance, garage door lifespan, and how homeowners can recognize quality work.
Relevant appearances and involvement include:
- A1 technician field training, Phoenix, Flagstaff, Northern Arizona regions, Trainer and Service Manager, [2025]–present
- Daily mojos and weekly in-person technician meetings, Leader, [2025]–present
- A1 video and podcast series, The Garage Authority, weekly
Professional Links
Dylan does not maintain public social media profiles. This A1 profile page serves as Dylan’s primary professional profile.
Editor note: Leave LinkedIn, association, license verification, and speaker profile links off the page unless verified profiles are created later.
Contact or Work With Dylan Keppley
To ask A1 Garage Door Service about garage door repair, openers, springs, or whether it’s time to replace your door, request an appointment at A1garage.com or call 833-292-0142.
Editorial and Technical Review Disclosure
Written by: Fred Smith, Content Writer
Technical review by: Tim Eisenbrandt, Head of Content
Published: Nov. 5, 2026
Last reviewed: Nov. 5, 2026
Dylan Keppley writes or reviews A1 content relating to garage door repair-versus-replacement decisions, garage door openers, spring selection, and routine garage door maintenance. Recommendations are based on hands-on field experience as an A1 service technician and Service Manager, A1 Academy training, and ongoing field training with A1 master technicians.