A1 Garage Door Service Named a 2026 BBB Torch Awards for Ethics Finalist
At A1 Garage Door Service, we believe great service starts with something simple but powerful: trust. That’s why we’re honored to announce that A1 has been named a finalist for the 2026 BBB Torch Awards for Ethics — the highest honor the Better Business Bureau can bestow on a company.
Out of thousands of businesses considered, only a small number of finalists are selected. The Torch Awards aren’t given for growth, revenue, or marketing. They recognize businesses that can demonstrate, with documented evidence, that ethical leadership runs through every part of their operation: how leaders lead, how team members are treated, how customers are served, and how the community is supported.
What began in Phoenix with a single truck and a promise to do right by every customer has grown into one of the largest garage door service companies in the country. Through all of that growth, one thing has never changed: when an A1 technician shows up at your door, we do things the right way. Being named a finalist is independent, third-party proof of that — from an organization whose entire purpose is protecting consumer trust.
Evaluated on the BBB’s Four C’s
Every Torch Awards applicant is evaluated across four areas the BBB calls the Four C’s — each requiring written statements backed by specific examples, documentation, and evidence.
Character
The character of the organization’s leadership:
- Leading with high ethical standards every day
- Holding leadership accountable to those standards
- Training and tools that reinforce ethics in normal operations
Culture
How an authentic internal culture is fostered:
- Putting people first across the organization
- Investing in team members and their families
- Empowering every technician to do the right thing
Customers
How we prioritize the people we serve:
- Honest recommendations and transparent pricing
- Standing behind our work in every home
- Earning trust one service call at a time
Community
The impact we make where we live and work:
- A1 Cares nonprofit partnerships and giving
- Monthly in-person service projects
- Supporting causes that feed, educate, and shelter
More Than Recognition
Reaching finalist isn’t a participation nod — it means A1 advanced through the BBB’s full evaluation, with an independent panel reviewing documented evidence of how we lead, how we treat our team, how we serve customers, and how we give back. Only businesses that can prove ethics is a consistent, systematic practice — not a slogan — make it this far.
That’s why this achievement represents something much bigger than an award. It reflects the culture our team works hard to build every single day — a culture rooted in honesty, respect, craftsmanship, and genuine care for the people who trust us with their homes.
This recognition belongs to every technician, dispatcher, customer service representative, and team member who shows up with professionalism and an unwavering commitment to doing things the right way. And it belongs to the homeowners who invite us into their garages, tell their neighbors about us, and give us the honest feedback we use to get better.
About the BBB Torch Awards for Ethics
What are the Torch Awards?
An annual Better Business Bureau program that publicly recognizes companies going above and beyond for their customers, employees, and communities. It is the highest honor the BBB can bestow, created to advance trust in the marketplace.
How are finalists selected?
Applicants submit written statements across all Four C’s, supported by specific examples, documentation, and evidence. An independent review evaluates every submission — only businesses that can demonstrate ethics as a consistent, systematic practice advance to finalist.
Why does this matter when choosing a garage door company?
Anyone can claim to be honest. A Torch Awards finalist has been vetted against rigorous ethical standards by an independent organization that exists specifically to protect consumers. It’s proof, not a promise.
What happens next?
Winners of the 2026 BBB Torch Awards for Ethics will be announced on November 19, 2026, at the Arizona Biltmore in Phoenix. Whatever the outcome that evening, the real result is already in: your trust.
Schedule With A1 and Get Best-In-Class Service
When you book with A1 Garage Door Service, you get the same standard that earned us a Torch Awards finalist spot: expert technicians, honest recommendations, transparent pricing, and work we stand behind — available 24/7.